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Best Buy Northwest Wichita
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Northwest Wichita
How do I check product availability at the Northwest Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northwest Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northwest Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northwest Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2200 reviews)
Steve R
November 22, 2024
1 out of 5
This was the worst purchasing/customer service experience I've had in the last 20 years. My advice to you: Don't purchase vehicle items at Best Buy and then have the Geek Squad AutoTech install them. I've taken off work 3 times now to bring my truck in and after explaining to this tech my frustration at being told yet another, until now unmentioned part is required, he just shrugged and smiled.
If you're looking for car audio, alarm, etc., your "Best" bet would be to spend the extra cash and take it to a local shop that does that kind of work.
Your second "best" bet would be to have your cousin who installed stereos for his high school buddies in the 90s take a stab it.
Your third "best" bet would be to do nothing at all and just drive your vehicle as-is.
Then finally, if all those fail you, have the Geek Squad install your stereo and remote start. Be prepared to be told at every turn you need a different, extra part to make *that work but they can't do it now, you'll have to schedule a time to come back.
Response from Best Buy
November 22, 2024
Hello Steve,
Thanks for reaching out and providing your feedback as this helps us to improve. Having to purchase extra parts and then to reschedule is never fun, so I can understand your concern. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64459240.
Kind regards,
^Aaron
Robert R
November 22, 2024
1 out of 5
Need help with car services, no one there to help me. Try to schedule online, but need to reset my password wasn’t able to cause I can’t get the code that the website say they sent to me. Ugh quite a time waster that was.
Response from Best Buy
November 22, 2024
Hi, Robert,
Thank you for your review. I can definitely understand your concern with encountering technical difficulties, especially when trying to access important services. We are happy to assist you in resolving the issues with your BestBuy.com account. Please send us a private message on Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport with your full name, email address and phone number. Be sure to mention your Google review 644458809. As an alternative to using the online portal, you may also reach out to our Advance Auto team to schedule an appointment by calling (800) Geek-Squad or (800) 433-5778.
Kind regards,
^Pre
Shannon C
November 12, 2024
3 out of 5
Feel misled as we keep getting told different things when we go.
Response from Best Buy
November 13, 2024
Hi Shannon,
Thank you for sharing your experience with us. It’s truly important to us that our customers receive consistent information, and I can understand how frustrating it must be to feel misled. I’d love the chance to look into this for you today. Please connect with us by sending a private message on one of the following platforms: Facebook at www.facebook.com/BestBuy, Twitter/X at www.twitter.com/BestBuySupport, or Instagram at www.instagram.com/BestBuy. In your message, kindly include your full name, phone number, and email, and please mention that you're reaching out regarding your "Google Review" with conversation number 64420410 so we can quickly identify and assist you. Thanks again for reaching out, and I look forward to helping you with this.
Best regards,
^Magee
Rachel C
November 11, 2024
5 out of 5
I came in for a computer repair of a 7 year old laptop. They advised me that they cannot replace the charging port due to the model of the computer connecting the charging port to the motherboard. I ended up getting a new laptop, and they transferred my data. The transfer was complete much sooner than they estimated! My new laptop works great, and I may go to a specialized repair shop to get the old one fixed.