Frequently Asked Questions About Best Buy Northwest Wichita
How do I check product availability at the Northwest Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northwest Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northwest Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northwest Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2296 reviews)
Ali M
August 27, 2025
5 out of 5
Very helpful
Michael W
August 21, 2025
5 out of 5
Great costumer service. Rep was attentive and patient while we were picking a new PC for family member.
Tristan N
August 08, 2025
1 out of 5
Delivery people took my washer and dryer to the wrong address and it’s now been 3 days and they don’t even know where it is. Don’t order anything from here!
Response from Best Buy
August 08, 2025
Hello, Tristan,
Thank you for reaching out with your concern on a delivery being made to the wrong address. I can certainly understand that not getting your delivery can be difficult. We would be glad to look into your delivery concerns if you would like to reach out to us on any of our Social Media Profiles below with Review 26266.
Facebook (https://bby.me/1576s5), Twitter/X (https://bby.me/srjn4j), Instagram (https://bby.me/iwlgef)
Sincerely,
^ Tommy
Travis B
August 06, 2025
4 out of 5
I enjoy that not everything is under lock and key like so many other places these days and you can conveniently shop and pick up products without much hassle. Please don't ever change that.