I was in Best Buy a few days ago, and I was simply just browsing to kill time. But then I saw something a little disturbing. I understand that the salesmen at best buy pursue and almost like "consult" you during your time there to help you get what you want, which is great. But it seems that their team lacks the ability to consult themselves. There was a shorter gentleman, glasses, similar uniform but different, so I assumed he was a manager or leader of some sort. I believe his name was Kaleb. Well, one of the salesmen came up to him, smiled and waved, which was quite normal, but the shocking thing about their interaction, was that the leader did not show any sign of recognition to the other employee. I understand there could be some busy work at hand and he was distracted but I'm sure that the leader made eye contact with the salesman and just completely dismissed him. This is not how Best Buy should be represented. Treat each other with respect no matter what position you hold. Remember where you came from people, because pride will lead to loneliness.
God Bless
Response from Best Buy
April 26, 2026
Good Morning, Jeff,
Best Buy strives to provide a friendly and welcoming shopping environment for our customers. So, we understand how you are feeling after this interaction. We would be happy to look further into this situation with you. Please feel free to send us a private message on social media that includes your Google review case ID: #146143.
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Could not find what I was looking for cause their shelves are empty.
Response from Best Buy
April 14, 2026
Hello, Bruce,
We know that not finding what you're looking for in store can be frustrating. We would be glad to help with ordering for in store pickup or shipping products that we may have available online for you. Please reach out to us on any of our social media profiles below with review 141300 for support.
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I place my orders on line and go to this store and pick up my order. They are always very helpful and the store is clean and well organized.
Special thank you to Samantha who helped me with my last two orders and a return. She is very helpful and efficient.
Excellent store and staff. My orders are always promptly picked and ready for pickup.