Frequently Asked Questions About Best Buy Northwest Wichita
How do I check product availability at the Northwest Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northwest Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northwest Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northwest Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2264 reviews)
Linh N
June 05, 2025
1 out of 5
I 𝗪𝗜𝗦𝗛 I could review 0 star worst place 𝗲𝘃𝗲𝗿! The salesman lied to the customer sold me a bunch a things that I didn’t need. Also said I could save 250 dollars but I only ended up with 5 dollar’s. I asked a couple of time if it was 250 dollar’s he said “yes.”
Sapphire R
June 01, 2025
5 out of 5
Absolutely loved my experience with the geek squad. My computer had stopped charging and I panicked thinking that I would have to buy a new computer before I started school only to find out that luckily I only had to buy a new charger because the charger that I was using was not high enough wattage. And I made an appointment and didn't have to wait at all
Crystal F
May 28, 2025
3 out of 5
Don't go to best as much.
Robin Z
May 25, 2025
4 out of 5
I definitely found the items I was looking for. I don't like having to hunt down someone to help me. Seems to be a trend everywhere though, not just this store.