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Best Buy Northwest Wichita
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Northwest Wichita
How do I check product availability at the Northwest Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northwest Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northwest Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northwest Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2366 reviews)
Dragonlord
January 21, 2026
1 out of 5
Scalper pricing for hard drives and RAM. Disgusting
danel 9
January 20, 2026
5 out of 5
Nice
Gabriella H
January 20, 2026
5 out of 5
The Geek Squad is always friendly and informative. I got in and out, not much of a wait. Hopefully I get my laptop back quickly. I will keep you updated.
Billy T
January 14, 2026
2 out of 5
I drove across town based on a referral from the East Wichita Best Buy for an item that was listed as in stock. Upon arrival, there were no associates available to assist me in locating the product, so I had to request help from a cashier. Approximately five minutes later, an associate arrived, but first needed to retrieve an electronic key in order to access the inventory.
After checking the primary location and two additional possible storage areas, I was informed that the item was not available and that it was likely an inventory error. Whether this was truly an inventory issue or a lack of thorough effort, the end result was the same, a significant inconvenience and wasted time.
In total, I spent approximately 25 driving there and 20 minutes in the store, with only about four minutes actually spent searching for the item. Despite this, the product continues to be listed on the website as available for purchase and pickup within an hour. This disconnect between online inventory and in-store availability is frustrating and undermines customer trust
Response from Best Buy
January 15, 2026
Hello,
Thank you for the review. We understand your frustration with not being able to locate a product. That is disappointing.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 104893.