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Frequently Asked Questions About Best Buy Bowling Green

How do I check product availability at the Bowling Green Best Buy?
How do I check my order status?
My local Bowling Green Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bowling Green stores’ holiday hours?

Recent Reviews

4.0
(2218 reviews)
Danny N
November 10, 2024
5 out of 5
Good knowledge and very helpful staff and support.
Trish L
November 10, 2024
1 out of 5
I am a prepaid customer with a scheduled appointment for installation which I need to speak with my salesman about. I walked into the Campbell Ln store, two young men standing there asked if they could help. I told CAMERON I would like to speak to Chance please, my salesman if he was there. CAMERON calls Chance and tells him ,and I quote " HEY,THERES AN OLD LADY UP HERE AT THE FRONT WANTS YOU ". I admit I'm an old lady however this was very rude and unprofessional behavior on CAMERON'S part and he's a poor reflection of Best Buy's Staff while wearing their uniform and treating Senior Citizens in such a poor manor. My feelings were hurt and this young man just giggled when I told him how rude he was. I will be taking my business elsewhere when I'm through with my installation.
Response from Best Buy
November 10, 2024
Hello, I know it's important to get the service you need in-store, so we appreciate this feedback. If you ever need future support or would like your experience formally documented, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64407264” and share your full name, email, and phone number to connect with a live agent within hours of operation. All the best, ^Jacob
Audree F
October 29, 2024
1 out of 5
Stood at the counter and was passed by many employees was never helped. Do better.
Response from Best Buy
October 30, 2024
Hello, Audree, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64367622. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64367622 Thanks, ^Ezra
James T
October 24, 2024
4 out of 5
Getting someone to help was hard to get. But they were busy. Sale person was very helpful and had people to help load it. Thanks

About Best Buy Bowling Green

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