Every time we go in have to tell the AT&T rep no aggressively, and last time they had 10 staff with 3 customers, we asked for help, and they told us we're next in the "help queue".
Dude what? Not really worth dealing with the overly aggressive sales.
Response from Best Buy
May 04, 2026
Hello Brian,
Thanks for your review. We strive to provide our customers the best experience possible. Feeling this was not the case with you is upsetting to hear. We'd like to follow up here and make sure this is addressed and documented. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/uPPQOz)
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When reaching out, please reference your Google Review 148810.
Superb customer service in the Geek Squad department!!! They’re amazing how they can help with certain issues, and the associate that waited on me (wish I’d gotten his name) was so very kind!! A++++ to him and the store for offering the services they offer! 👍👍👌🥳📱
Went in with the intent of spending a significant amount of money on a professional printer for my photography. Only TWO representatives working there to help people for the whole entire store on a weekend evening?! Seriously?! The one dude who was already heavily involved in helping another customer did stop and ask if I had a question which I asked if they carried said printers and he said yes and if you can wait I’ll show it to you. The other young man working in TVs obviously wasn’t that up on things as we’d asked him earlier if they carried any weatherproof TVs as I wanted one for my outdoor patio. He said no but I guess they might make them. What? You work in an electronics store and don’t even know that weatherproof TVs are actually a thing? I’ll keep my BestBuy business in Clarksville TN. At least they have several reps there to assist and most if not all of them are intelligent and informed on present-day electronics!!
What else is there for electronics?