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Best Buy Bowling Green
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Bowling Green
How do I check product availability at the Bowling Green Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bowling Green Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bowling Green stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bowling Green Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2277 reviews)
Abbagail P
August 11, 2025
5 out of 5
I had a great experience at Best Buy, yesterday I went to trade in my old phone and buy a new one. I had a great employee help through everything Mr.Wilson he was super sweet and laughed at my jokes. Even though he probably didn’t get them, And he didn’t treat me like I was incompetent like most places do to teenagers like myself. He was a great help and I 100% recommend going to him if you ever want to get a new phone he was super cool and was one of the best interactions iv had while trying to deal with buying new electronics. Thank you to Mr.Wilson he was the best.
Renee T
August 10, 2025
1 out of 5
Service for a cell phone was awful!!! Will not go back!
Jennifer H
July 18, 2025
5 out of 5
The past few times I have been to the Bowling Green location the customer service has been stellar. Recently Tate took it to another level! This guy answered all my questions, packed my purchase to the register, rang up my purchase AND carried it to the car for me! To Tate's boss: This guy is definitely a keeper!
Well done.
Marty C
July 15, 2025
1 out of 5
This store continues to go downhill. Our 18-year-old friend was so excited to buy a laptop on-sale for college a few days ago using money he earned pressure washing and mowing yards this summer. When he got it home, the screen was defective. He took it back to the Bowling Green store to exchange for another one. The store manager refused to let him exchange his laptop because he bought it on-sale a few days ago and it’s no longer on-sale. He said he would have to pay the difference now (over $300) to get the same laptop.
The young man got a refund (hopefully, still waiting to see the credit) and now has no laptop for school. He was so excited and now is just sad and upset. Multiple store employees, including a manager, were rude and unhelpful. I believe they took advantage of him being so young. All because BEST BUY in BOWLING GREEN sold a kid a defective product. We will not be shopping here. I receive better customer service from Amazon.
Response from Best Buy
July 15, 2025
Marty,
Thank you for the review. I can certainly understand your concern with the experience your friend had. That is not the customer service we strive to provide.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/91dup5), Twitter/X (https://bby.me/7cz71j), or Instagram (https://bby.me/zqu9st). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 15879.
Regards,
^ Kristy