Son muy amables y atentos
Good selection in store, but even more found on their website. Had them assist me in a custom build. Btw , for a higher-end machine, becoming a BestBuy Member is worth it.
Kristopher C
July 27, 2026
I will never buy another phone from Best Buy. They will sell you a galaxy phone. You’ll buy an extended warranty for the phone and then when you come back and it’s broken, they will tell you they can’t fix galaxy phones only iPhones and then force you to have to trade it in and pay the difference to get a new phone. I don’t know how this isn’t fraud selling a protection plan that you can’t fix the device. I’ll never shop at Best Buy. I’m done with Best Buy.
Response from Best Buy
July 27, 2026
Hello Kristopher,
Thank you for sharing your review with us. It’s disappointing to hear that the protection plan and available service options did not meet your expectations. Customers should have a clear understanding of what coverage includes and what repair solutions are available for their devices, and we appreciate you taking the time to provide this feedback.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
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When reaching out, please reference your Google Review 194198.