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Best Buy Elizabethtown
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Elizabethtown
How do I check product availability at the Elizabethtown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Elizabethtown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Elizabethtown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Elizabethtown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2252 reviews)
Ryan B
August 17, 2025
5 out of 5
Fast and friendly service. Took back a PS5 controller with and bad left thumb stick and exchanged it for a new controller. The BB maintenance plan has come in really handy.
Melissa M
August 14, 2025
1 out of 5
Noone approached me.. left!
Donna S
August 11, 2025
5 out of 5
Clerk was very helpful
Whitney L
August 10, 2025
1 out of 5
TERRIBLE CUSTOMER SERVICE! You can't even call the store it connects you to a rude lady that barely speaks English she was absolutely rude to me for no reason! Last time I was in this store whoever waited on me stunk so bad it was one of the worst experiences ever. I WILL NEVER GO BACK!
Response from Best Buy
August 10, 2025
Hi Whitney,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received from us didn’t meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/ojgyr0), Twitter/X (https://bby.me/2pep6m), or Instagram (https://bby.me/r7fstb). Please also include the Google Review reference number #27166.
Thanks,
^Caleb