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Best Buy Elizabethtown
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Elizabethtown
How do I check product availability at the Elizabethtown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Elizabethtown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Elizabethtown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Elizabethtown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2310 reviews)
Brock K
March 22, 2026
5 out of 5
Great place to buy pre-built computers for gaming. Staff was super friendly and knowledgeable on proper computers components.
joseph p
March 17, 2026
1 out of 5
I recently purchased a desktop PC from this location, valued at approximately $1,800, after conducting extensive research. One of the key factors in my decision was a promotion advertised on the company’s website, which included several bundled items with a combined value exceeding $100.
However, at the time of purchase in-store, these promotional items were not provided. When I followed up with store staff, both the sales associates and the sales manager were courteous and genuinely helpful. They explained that the promotion was considered “online only.” That said, both the staff and I reviewed the website together and were unable to find any indication that the offer was limited to online purchases.
I was then directed to contact customer support. Unfortunately, that experience did not lead to a resolution, as I was informed that they are unable to assist with in-store purchases. The only solution presented to me was to return the product, repurchase it online, and wait 5–7 business days for a refund of the original purchase. This process feels unnecessarily inconvenient, especially given that the issue stems from misleading promotional information rather than any error on my part.
While I want to emphasize that the in-store team was professional and helpful throughout the interaction, the overall experience has been disappointing and I will not be shopping with Best Buy in the future.
Response from Best Buy
March 17, 2026
Hi, Joseph,
Thank you for choosing to purchase your desktop PC from us. Best Buy offers lots of promotions and partners with many vendors to provide customers with amazing deals, benefits, and gifts with purchase for many products. Hearing that you were unable to take advantage of certain offers during your store visit is frustrating and we'd like to assist and take a look. Please send a private message to us using one of the links below. When doing so, please reference Google Review 130407.
Facebook (https://bby.me/BF3CR9),
Twitter/X (https://bby.me/wgHZUi)
Instagram (https://bby.me/MICtmp Buy)
charles s
March 14, 2026
5 out of 5
Absolutely great vibes love this location
Veronica B
March 08, 2026
1 out of 5
Trying to a person on the phone is absolutely ridiculous!