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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Elizabethtown
How do I check product availability at the Elizabethtown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Elizabethtown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Elizabethtown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Elizabethtown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2330 reviews)
Unicorns G
July 23, 2026
1 out of 5
Called the local store phone number and got a foreigner overseas who doesn't understand or speak very good English. They couldn't help me locate whether a product was in stock or not and wasted an hour of my time to tell me to go into the store to check product availability. She also stated she couldn't escalate my call to anyone else. Similar experience in. May of this year, dryer went out called and was told a dryer (open box) was in stock at store with cord, was told the sale price etc, and when I showed up at the store was told no dryers are kept in stock at this location. Had to pay for a more expensive dryer (not open box) and then drive 30 minutes to a different location a couple hours later to pick it up. Nothing short of a nightmare in my opiinon. Can't reach the store to speak with product specialist who know what I'm looking for and can give accurate information on price and availability. Call center overseas has zero familiarity with on store or in stock products. Do not recommend shipping here or deal with best buy at all..
Response from Best Buy
July 23, 2026
Hey there,
We understand your frustrations surrounding your recent attempt to call in. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##192265
Victor J
June 29, 2026
3 out of 5
Costumer service: Kind and helpful. 5 - Stars
Staffing: ( 1 - Stars). Purchased an IPhone screen protector and then was informed that only one person was authorized to replace/ put it on, and that was a guy in the Greek Squad area. He informed me it would be at least 30 minutes, and the installation fee was $7.98. The guy is working hard but no one could possibly keep up with the demand.
Come on Best Buy you can do better.
Response from Best Buy
June 29, 2026
Thanks for sharing this review. We're glad to hear the service you received was kind and helpful, though we can understand your frustration that it took longer than expected to install your screen protector. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/Zqlpb5), Twitter/X (https://bby.me/wiGtv0), or Instagram (https://bby.me/AGwKrn). Please include the Google Review reference number #179938 when reaching out.
Robert R
June 26, 2026
5 out of 5
Geek Squad is the best!
Nick Z
June 23, 2026
5 out of 5
Very helpful!!