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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Elizabethtown
How do I check product availability at the Elizabethtown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Elizabethtown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Elizabethtown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Elizabethtown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2347 reviews)
Loran “
September 13, 2026
2 out of 5
Employees dont know what they are doing
Response from Best Buy
September 13, 2026
Hello Loran,
Thanks for your review. We strive to provide our customers with the best support and experience possible. Feeling this has not been the case with you is upsetting to hear.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/I6icyF)
- Twitter/X (https://bby.me/3A6OzS)
- Instagram (https://bby.me/7om32C)
When reaching out, please reference your Google Review 221788.
Aaron J
September 09, 2026
1 out of 5
Absolute trash. Can't even get someone on the phone. Just an ignorant ai assistant that offers no assistance. Then get put on hold for over half an hour for the ai to hang up. Worthless
Donna f
September 07, 2026
4 out of 5
Gave us the wrong tv. Had to take back and get right tv
Christopher
August 29, 2026
1 out of 5
Went in today to open a simple lease I was gonna pay in two payments,thought it would be convenient,however ended up going in three times because no one was doing anything,and when their was people they were chatting behind the counter,anyway a at&t sales person got someone for me,but I had a feeling it just wasn't going to work,so I go put my info at the register and the sales clerk says I need to call when I was approved,but couldn't even offer to call while I was their,so I said hell don't need it and as I left they just stared at meNO MORE BEST BUY.......