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Frequently Asked Questions About Best Buy Florence

How do I check product availability at the Florence Best Buy?
How do I check my order status?
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Florence stores’ holiday hours?

Recent Reviews

4.1
(4516 reviews)
Carl M
September 30, 2026
5 out of 5
When i'm looking for cameras, salesmen were very helpful and knowledgeable. Love it
JS
September 28, 2026
3 out of 5
Had to find a sales associate then get him off his phone in appliances. Computer staff was normal level of support.
Response from Best Buy
September 28, 2026
Hello, Thank you for sharing your concerns with the consultant in store not being available on their phone. We would be glad to assist you if you have any concerns on the service you received in the Florence, KY Best Buy location if you would like to reach out with Review 227624 for support. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Golgamor
September 23, 2026
1 out of 5
Not a single person asked me if i needed help place is ridiculous
Ari A
September 19, 2026
2 out of 5
La atención a cliente deja mucho que desear

About Best Buy Florence

bestbuy.com