header_logo

More to Explore

Frequently Asked Questions About Best Buy Florence

How do I check product availability at the Florence Best Buy?
How do I check my order status?
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Florence stores’ holiday hours?

Recent Reviews

4.2
(4440 reviews)
Bonnie O
April 13, 2026
1 out of 5
Electronic return policy is 15 days. For a device that wasn't compatible. The 1st time, my mistake. The second, I returned and brought my iPad, hoping the rep would help. He "was too busy" but assured me I was purchasing the correct Apple pencil for my device. I went home. Attempted the next day, it would not connect. I waited until the following Sunday, took the device to church, hoping my son-in-law, who is very tech-savvy, would assist. He stated it wasn't compatible. My car broke down, and I spent a week in the shop. Then my younger kiddos' sports are in full swing, yes. The device sat in my trunk, hoping for a scheduling opportunity to return. Never used; only to be told by the cashier that she would have to talk to her manager. Then Mr. Manager replies, "It's out of the return window." I bought a MacBook, a Meta2, an HP laptop, an iPad, and numerous TVs. Guess what? You will NEVER earn my hard earned dollar again. I wouldn't be so upset, but your guy, who unlocked and retrieved the pen for me, assured me it would work! Suppose you want to buy an Apple pen. LMK!
MrOakman24
April 09, 2026
5 out of 5
Helpful associates and got what I needed
Christine V
April 04, 2026
3 out of 5
Hit or miss when it comes to customer service.
I'm J
March 26, 2026
5 out of 5
Staff is great here. They know their products.

About Best Buy Florence

bestbuy.com