Best Buy Florence

Prepare to have zero staff around to help you.

Me and my girlfriend went in to get help with a computer issue and get her some new earbuds. Everyone who works here is super nice and helpful. They all really know their stuff and were doing what they can to work with our budget. The person we talked to about my computer’s RAM, I don’t remember his name, but he’s an ambassador for ibuypower. He was a great help! He had answers for all our questions and pointed us right where we needed, and I was able to install things myself after he told us what to do. We also met with Nick in the audio department, and he helped us get a perfect pair of earbuds without breaking the bank. He was able to track down something that fit all of our needs, even though we had a lot of demands. Super nice guys! Overall, the atmosphere was very inviting and everyone we talked to was awesome. We’ll be coming back for sure! Thank you Best Buy team :-]

If you was hoping to get some Pokemon products from the 60th anniversary event it was a huge waste of time they only had pitch black which is a great set but they were supposed to have first Partners series 3 and I believe a promo card and they didn’t have any of that I’m hoping next time I can find something to spend this gift card on because if you wanted to spend it that day you had to go to the back of the line after buying it

Refuse to work on laptops older then 3 years. Went to get a few keys on my laptop fixed was told to go somewhere else. No where in the conformation email does it state this. Aswell as when I called to make a appointment wasn't stated. Poor communication and a waste of time.