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Best Buy Florence
Services Offered
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Frequently Asked Questions About Best Buy Florence
How do I check product availability at the Florence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Florence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Florence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4246 reviews)
GoldenPlazma56
April 14, 2025
2 out of 5
Great store with annoying practices
You will find anything and everything you need BUT unless you are absolutely planning on buying it THAT very day DO NOT ask for help. Some people are very knowledgeable which can be helpful until they shift the tides while you're just trying to make figure out more about what you're buying. I promise they will make it their entire mission to get you to walk out with something like their life depends on it. You read everywhere that Best Buy employees do not make commission but my god do they make you feel like they do with how much they will try to convince you so beware asking for help unless you are absolutely buying whatever it may be.
David J
April 12, 2025
4 out of 5
Service was not great
John S
April 10, 2025
5 out of 5
I hadn't been to Best Buy in awhile. Man was I impressed. The Samsung employee helped me with my many questions!!
Jaunona J
April 08, 2025
3 out of 5
They kept ordering the wrong parts, then wasn't not help
Response from Best Buy
April 08, 2025
Hello,
Thank you for the review. I completely understand your frustration with the incorrect parts being ordered. It’s understandably disappointing when expectations aren’t met.
I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details regarding your visit, including the location, date, and approximate time. If you can also include, Google Review 65021845 in your message, it'd be appreciated.
Regards,
^Kristy