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Best Buy Florence
Services Offered
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Frequently Asked Questions About Best Buy Florence
How do I check product availability at the Florence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Florence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Florence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4346 reviews)
Sharon B
October 26, 2025
5 out of 5
I went to the Florence, KY store. I wanted to get a new samsung galaxy tab s10. I spoke with Spirit. She was extremely helpful. I ordered the Samsung galaxy tab s10fe. When it came it, I took it to the store. Spirit was there and helped me transfer things from my old tablet. She also showed me a lot of things I didn't realize. She also helped connect my Samsung phone and my new tablet. She works for Samsung, so she knows everything about the brand. She was a delight to work with. I am in my 70's. She never made me feel stupid. Please pass on my experience to her manager.
Jermaine D
October 21, 2025
5 out of 5
Great array of appliances, computer stuff, high end phones and many more. Highly recommended to visit.
Ravenspy
October 14, 2025
4 out of 5
Didn't have certain items in stock. Otherwise, not a bad store.
Steve C
October 12, 2025
3 out of 5
Normal best buy.. looks of goods for sale
Response from Best Buy
October 12, 2025
Hello and thanks for reaching out. If you need any assistance or have any questions, please connect with us via Facebook (https://bby.me/brk0nv), Twitter/X (https://bby.me/tqz09r), or Instagram (https://bby.me/9j7lqt). When reaching out via social media, be sure to mention that it's in response to Google Review number 54798. Thanks!