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Frequently Asked Questions About Best Buy Florence

How do I check product availability at the Florence Best Buy?
How do I check my order status?
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Florence stores’ holiday hours?

Recent Reviews

4.1
(4450 reviews)
Susan D
May 21, 2026
1 out of 5
Best Buy shouldn't offer next day delivery if they can't deliver on the promise. They should also be more transparent about the fact that they use Doordash for $500 purchases.
Adreamgrl41
May 20, 2026
5 out of 5
Quick and easy we did the buy at home and pick up option and we had it in our hands in less than an hour. Staff are very friendly and kind and efficient.
Connie C
May 15, 2026
5 out of 5
Excellent service and price match services
Gmoney G
May 13, 2026
1 out of 5
Customer service is horrible I went in and asked 3 different people for help and no one could help or get some one that could
Response from Best Buy
May 13, 2026
Hello, Thank you for your review. It's really frustrating not to fnd the help you're looking for in store. If you are still in need of assistance, or want to make a formal complaint, please send a private message to us on social media. Please include Google Review 151966 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport

About Best Buy Florence

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