header_logo

More to Explore

Frequently Asked Questions About Best Buy Florence

How do I check product availability at the Florence Best Buy?
How do I check my order status?
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Florence stores’ holiday hours?

Recent Reviews

4.2
(4394 reviews)
Scott D
January 04, 2026
5 out of 5
Had what i needed when my local store didnt
Shay B
January 02, 2026
1 out of 5
Thanks for selling me a 300$ used vacuum filled with hair and God knows what else. I can’t even get ahold of the store to file a complaint.
Response from Best Buy
January 02, 2026
Hello Shay, Thank you for your feedback. It's concerning to learn of the conditions your recent order arrived in. Our Return's Promise allows for a return to be completed with in 14-days, at any location, with no need to make prior arrangements. To formally document your feedback and provide further assistance, please reach out to us on Facebook at https://bby.me/qn8d9f, Instagram at https://bby.me/2n9drb, or Twitter/X at https://bby.me/61gsrf. Be sure to mention your Google review 99567.
Kenny K
January 01, 2026
4 out of 5
Made a refund very easy. Refund was cash since that was how I paid. Make sure to count you cash as mine was an overpayment. I took the overpayment back in so cashier wouldn't get into trouble.
lisa h
January 01, 2026
5 out of 5
They have a great selection of electronics it is sometimes difficult though to find someone to help you

About Best Buy Florence

bestbuy.com