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Frequently Asked Questions About Best Buy Florence
How do I check product availability at the Florence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Florence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Florence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4470 reviews)
Jacob S
June 29, 2026
3 out of 5
I like Best Buy one of my favorite stores of all time but at this location im all for checking with customers to see if they need help but over 15 times I was asked by multiple workers little to much if you ask me I just wanted to check out the laptops and probably by one but no every time I turn back I had someone on my butt and I was not here still or any of that I had cash I dress good it's not like I woke up out of bed and went here I spent the whole day looking for a new laptop needless to say I ended up walking out not very happy sometimes just let us look around and get a feel for what we won't before we spend a 1000+ dollars on one item other than that over all everything was good just watch out when you go here they might be overtop of you smh
Response from Best Buy
June 29, 2026
Hello, Jacob,
Thank you for taking the time to reach out to us here. We understand how important excellent customer support can be, and We would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 180119.
Facebook (https://bby.me/ncI7BZ)
Twitter/X (https://bby.me/sqvOwd)
Instagram (https://bby.me/Vl7b8W)
We look forward to assisting you there.
NiKita M
June 21, 2026
4 out of 5
Bought a smart watch. Service was good. Staff was nice & helpful
Michael H
June 20, 2026
5 out of 5
Crew deserves a raise he helped my find the ray bans I wanted and guided me to checkout. He was very respectful to me.
Christian J
June 14, 2026
5 out of 5
Went in for a price match guarantee and left a happy customer!! #Clutch