Frequently Asked Questions About Best Buy Hamburg Pavilion
How do I check product availability at the Hamburg Pavilion Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hamburg Pavilion Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hamburg Pavilion stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hamburg Pavilion Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2735 reviews)
stephen b
December 21, 2025
5 out of 5
Great place to get your electronics from. And have multiple options for credit and paying over time! Great way to get Christmas presents when I'm as bind!
Emily B
December 21, 2025
4 out of 5
Service was professional and knowledgeable. The price point was off. Kudos to your employees though.
William H
December 21, 2025
1 out of 5
I genuinely do not like to write a bad review however on black friday i came in to buy a watch. I waited in line for 25 minutes after asking 3 people for help. I finnaly get someone to talk to be about a samsung smat watch. I was clearly looking for the lte version and asked to him. To get it he brings me the bluetooth version i waited in line checked out ove in hour. Just to get back in the back of the line to return it and wait another hour to return. I waisted half of my day watching everyone els be happy! On top of everything I even ordered this item online and you guys canceled it for no reason! The only reason I came to your store!
Response from Best Buy
December 21, 2025
We understand the frustration when your shopping experience did not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/2ctub7), Twitter/X (https://bby.me/kkwo46), or Instagram (https://bby.me/6j0kex), and mention your Google review, 92365.
G J
December 15, 2025
4 out of 5
They have a good selection of phone accessories and many other electronic things. My complaint is getting someone to help you when you have a question. What’s eleven worse is needing help from the geek squad.