Frequently Asked Questions About Best Buy Hamburg Pavilion
How do I check product availability at the Hamburg Pavilion Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hamburg Pavilion Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hamburg Pavilion stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hamburg Pavilion Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2625 reviews)
bella a
January 31, 2025
1 out of 5
terrible. i came in to replace my battery and wasn’t made aware of anything besides if the screen “cracked or shattered” i would have to replace the screen on top of the battery. well neither did the screen crack or shattered but they messed up the display and there were lines through it and still made me replace it even though they messed up and didn’t communicate that. the manager proceeded to tell me i was wrong and was very rude about everything.
Response from Best Buy
January 31, 2025
Hello, Bella,
Thank you for providing feedback Google my Business. Receiving poor and rude customer service because of a battery replacement is upsetting. We would like to hear about your store interactions, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64761822", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Christopher W
January 22, 2025
2 out of 5
Why would you eliminate checkout lanes and force everyone through the slow service desk???
Response from Best Buy
January 22, 2025
Hello, Christopher,
We absolutely understand how you are feeling after an unexpected delay while checking out during your recent store visit. We would love to connect with you and review these concerns in depth. Please reach out to our team by sending us a private message via social media. Don't forget to include your Google review case ID in your message: #64717846.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
David D
January 18, 2025
5 out of 5
I bought a Epson printer there just under two years ago. With it I got a two year warranty ( one year came with it and an additional year I bought. Well I have been using the hell out of it. The quality of the photo prints is phonamal . Well a few weeks ago the printer died . I mean a gear locked up and to just locked up. Well I took it back to Best Buy and they said the warranty had a week left and they took it back and gave me enough money to buy a new one. The new one works great. I love the eco tank ink system. It is certainly better than cartridges. Oh! And I got enough money back to get another two year warranty! I have the Epson ET 3850.