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Frequently Asked Questions About Best Buy Hamburg Pavilion

How do I check product availability at the Hamburg Pavilion Best Buy?
How do I check my order status?
My local Hamburg Pavilion Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hamburg Pavilion stores’ holiday hours?

Recent Reviews

4.2
(2735 reviews)
stephen b
December 21, 2025
5 out of 5
Great place to get your electronics from. And have multiple options for credit and paying over time! Great way to get Christmas presents when I'm as bind!
Emily B
December 21, 2025
4 out of 5
Service was professional and knowledgeable. The price point was off. Kudos to your employees though.
William H
December 21, 2025
1 out of 5
I genuinely do not like to write a bad review however on black friday i came in to buy a watch. I waited in line for 25 minutes after asking 3 people for help. I finnaly get someone to talk to be about a samsung smat watch. I was clearly looking for the lte version and asked to him. To get it he brings me the bluetooth version i waited in line checked out ove in hour. Just to get back in the back of the line to return it and wait another hour to return. I waisted half of my day watching everyone els be happy! On top of everything I even ordered this item online and you guys canceled it for no reason! The only reason I came to your store!
Response from Best Buy
December 21, 2025
We understand the frustration when your shopping experience did not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/2ctub7), Twitter/X (https://bby.me/kkwo46), or Instagram (https://bby.me/6j0kex), and mention your Google review, 92365.
G J
December 15, 2025
4 out of 5
They have a good selection of phone accessories and many other electronic things. My complaint is getting someone to help you when you have a question. What’s eleven worse is needing help from the geek squad.

About Best Buy Hamburg Pavilion

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