Went there today. Tried to buy some pokémon cards. They said they couldn't sell them to me until Saturday. Said it was a store policy. What a bunch of BS. Can't imagine a store turning away money. And by the way store policies have to be posted somewhere
Christopher R
June 01, 2026
I went to Best Buy in Hamburg to get Zagg cell phone screen protector. The staff were very nice and helpful which was nice since I was in a wheelchair. A supervisor chatted with me about sports and had me taken care of when getting my item and checking out. Good experience.
Had an appointment for an iPhone battery replacement for 4:20 PM and upon arrival was told the service tech was leaving at 5 PM so I had to cancel my appointment.
After breaking my laptop and shopping elsewhere, that would not offer me an extended warranty, I went to Best Buy in Hamburg where I was met at the door by Allen. I told him I was there to by a laptop and he responded let me get you some help. I walked to the computer area and was met by Big Sean. He made the process painless. He is very knowledgeable and professional. I was very comfortable working with him. Employees like Allen S and Big Sean made this experience pleasant.