They have computers, the staff know nothing about computers unless they look on there phones....I can do that. My whole purpose going to best buy was to get knowledgeable help. Between 3 people and lots of looks from other workers that were lost as to help me with a laptop to meet the requirements of a computer program that my walmart special would not run. It is really sad because I wanted to speed money there.
Response from Best Buy
March 06, 2026
Hello,
Thanks for taking the time to leave your review. It's unfortunate that your experience was a negative one, and you were not able to get the information you needed. We get why that would be upsetting. We would like to speak with you more regarding your experience and help in any way we can.
Please connect with us by sending a private message on one of the below social media platforms. You may also include the Google review number 126443 as reference.
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Best buy employee " Jordan", outstanding. He was very helpful . He assisted me in finding a soundbar for my mother's new television (Birthday gift!). He activated a demonstration of the soundbar's performance, allowing me to make my decision with confidence. Thank you Jordan and thank you Best Buy.
Employees were very helpful.