Tried to purchase an item online, said visit store more detail, only that could be purchase at the store was 450 dollars. Guess no price match posting different prices online, bait and switch
olegreal
January 07, 2026
Good place, prices are fine but not best:)
Good luck getting anybody here to help you or even acknowledge that you exist. They're too busy talking to each other and running around looking like they don't know where they are. I walked right out. I plan on spending a lot of money on a home stereo system and home theater system but you know what I can buy it off of Amazon. Nobody needs all this drama from Best buy
Response from Best Buy
January 02, 2026
Hi there!
Thank you for your review. We truly understand how challenging it can be when you don't receive the expected level of service. We value your choice to do business with us and strive to always have the best customer interactions.
To help us formally document your feedback, feel free to send a private message or (DM) with your full name, phone number, and email address on your preferred social media platform: Facebook (https://bby.me/2etrtb), Instagram (https://bby.me/5urahm), or Twitter (@BestBuySupport). Be sure to mention your Google review 99148.
Charles B
December 30, 2025
It was great love the easy access to all the items