NoCopyringht S
January 19, 2026
Very poor customer service.
Employees avoid customers and don’t want to help at all. They walk by, look at you, and pretend they don’t see or hear you. When I asked simple questions, no one was willing to explain or assist — they were cold, uninterested, and dismissive.
This was a very frustrating experience. A store like Best Buy should have staff who are willing to communicate and help customers, not ignore them. I expected much better.
Response from Best Buy
January 19, 2026
Hi there,
Thank you for reaching out here to share this review, however, we hate hearing you were unable to reach the support you needed while in-store. We would be happy to connect with you to get some additional information in order to ensure your feedback is formally documented.
To get started, please send us a message on Facebook (https://bby.me/j1g3o6), Twitter/X (https://bby.me/rimy6g), or Instagram (https://bby.me/p5udw2). Please also include a note stating you are reaching out from a Google review by including this reference number: #106670. We look forward to hearing from you!
Very easy return and friendly customer service
My 1 star is not necessarily for this location, but Best Buy a company. If ever buy a car stereo from them, have someone else install it if you don't know how. My son bought a $300 stereo from them last night and they charged him $800 for the installation. $800 for a job that cost them maybe $75 total for the parts and labor. This place is a racket.
Response from Best Buy
January 15, 2026
Hi, Randy,
Thank you for taking the time to reach out to us here to share this review. We can understand your feelings here, and would be happy to connect with your son to review his purchase to see if we can help.
To get started, please have him send us a message on Facebook (https://bby.me/wcjwby), Twitter/X (https://bby.me/5lxejj), or Instagram (https://bby.me/qq6i67). Please also include a note stating you are reaching out from a Google review by including this reference number: #104848. We look forward to hearing from you!
Good store for electronics.