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Frequently Asked Questions About Best Buy Lexington

How do I check product availability at the Lexington Best Buy?
How do I check my order status?
My local Lexington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lexington stores’ holiday hours?

Recent Reviews

4.1
(2577 reviews)
woosley4
January 03, 2025
5 out of 5
Bought online and picked up at store. Very easy transaction.
Hadji H
January 02, 2025
5 out of 5
Associated went above and beyond to go get the product I wanted off the trailer in the back.
J W
January 02, 2025
1 out of 5
Little Black girl got me to sign up for a best buy card. Never said that it was a credit card. Had me convinced it was a savings card. Saying only a couple quick questions. Then she filled it out with my information.. It but a hard inquiry on my credit report. 2 years before it comes off and I don't even shop at best buy. If I see that b out I'm gonna give her something that sticks with her for 2 years...
Response from Best Buy
January 02, 2025
Hi J W, Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that you felt you weren't given all the information on the Best Buy Credit Card, or felt misled, which we understand would be frustrating. We'd be happy to discuss this further with you to help us understand your experience and ensure this is properly documented and addressed. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64635100. Thanks, ^Caleb
Mahmoud K
January 01, 2025
4 out of 5
Staff are friendly and helpful

About Best Buy Lexington

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