Frequently Asked Questions About Best Buy Lexington
How do I check product availability at the Lexington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lexington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lexington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lexington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2577 reviews)
woosley4
January 03, 2025
5 out of 5
Bought online and picked up at store. Very easy transaction.
Hadji H
January 02, 2025
5 out of 5
Associated went above and beyond to go get the product I wanted off the trailer in the back.
J W
January 02, 2025
1 out of 5
Little Black girl got me to sign up for a best buy card. Never said that it was a credit card. Had me convinced it was a savings card. Saying only a couple quick questions. Then she filled it out with my information..
It but a hard inquiry on my credit report. 2 years before it comes off and I don't even shop at best buy.
If I see that b out I'm gonna give her something that sticks with her for 2 years...
Response from Best Buy
January 02, 2025
Hi J W,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that you felt you weren't given all the information on the Best Buy Credit Card, or felt misled, which we understand would be frustrating. We'd be happy to discuss this further with you to help us understand your experience and ensure this is properly documented and addressed. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64635100.
Thanks,
^Caleb