Frequently Asked Questions About Best Buy Outer Loop
How do I check product availability at the Outer Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Outer Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Outer Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Outer Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4589 reviews)
Charles B
February 14, 2025
3 out of 5
Could be nicer
Response from Best Buy
February 15, 2025
Hello, Charles Boley,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64815127. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64815127
Thanks,
^Ezra
Inalvys R
February 05, 2025
1 out of 5
Worse customer service experience i had ever..... you ask for a attend to help you to buy a product and it take so long to someone come to show me a product that i will pay very expensive for it... so disrespectful. Many people there only spend the time talking and talking or in their personal cell phone, not paying attention at all. Doing nothing interesting. Good way to earn money in this country...
Response from Best Buy
February 05, 2025
Hello there, Inalvys!
Thank you for taking the time to reach out on Google with a review. We are dedicated to providing friendly and approachable service in-store that leaves you with peace of mind while you shop.In a situation similar to the one you have described, I would also reach out for support. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64779860 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan
josh b
February 05, 2025
1 out of 5
Never answer the phone when u call because they are so busy but then you get there and there is no one in the dam store why are people so lazy now days
Response from Best Buy
February 05, 2025
Hello there, Josh!
Thank you for taking the time to reach out on Google with a review. I can fully understand the desire to speak with someone over the phone at your local store, when needed. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64779196 in your message. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy.
Kind Regards,
^Ryan
Roly R
February 05, 2025
5 out of 5
Compré un tv Open Box de 55 pulgadas . Totalmente nuevo y a un precio increíble