Very clean store staff are respectful! TCL rep that works there on weekends was very helpful in my purchase he took the time to explain the difference in TV's and size
Claudette P
December 09, 2024
Quality
Means Best Buy,
All My T V's and Computer,
And Electric,,
Have Always Come From Them,
To Me You Get What You Pay For.
I purchased a monitor, when picking up they gimme a cheaper version of the product. I just wanted the item I ordered. They made me return it or pick a different item. I told them I can wait for my item another day but they refused. I had to returned bc item was marked as already picked up. Very unprofessional bad customer service.
Response from Best Buy
December 09, 2024
Hello, Oscar,
Thank you for feedback on Google my Business. Not being provided with the proper item from your order is frustrating. We would like to hear about your store interaction, here at the corporate office.
Feel free to reach out through social media with the links below. When you are reaching out mention "Google Review 64535841", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay