Mediocre customer service.
Response from Best Buy
August 15, 2025
Hello, thank you for leaving us a review here on Google. We aim to make every experience with us positive. Can you please reach out to us on Facebook (https://bby.me/k8scbn), Twitter/X (https://bby.me/al5ycx), or Instagram (https://bby.me/7p2mth) with more information about your experience? Please begin your message with "This is regarding my Google Review #29793".
Regards,
^ Josh
I went to a couple of Walmarts which their websites said they had the type of printer I was looking for, which they didn't. I used a lot of gas and time driving to them. On my way back to the office I saw Best Buy which was another place to have what I was looking for, which they did. Not only did they have the printer I was looking for, the employees were well versed and helpful on its features. Best Buy will be my first choice for now on. Best Buy thanks for making my day.
Em mi opinión buena experiencia. Buena atención por parte del personal. Muy buena tienda de tecnología.
Just walk into the store, look around and you will soon agree with the 1 star (cannot give 0), smh.
Response from Best Buy
August 09, 2025
Hi Bradley,
Thank you for your review. As a consumer myself, I understand how important a well-maintained and welcoming store environment is for a positive shopping experience. We truly strive to consistently create this for all our customers. Your specific feedback is invaluable as it helps us continuously improve our customer experience.
To formally document your concerns, feel free to reach out to us on Facebook (https://bby.me/gp9que), Instagram (https://bby.me/5easmk), or Twitter (@BestBuySupport). Be sure to mention your Google review 26709.
Kind regards,
^Pre