jeff33051
October 13, 2026
Went in 10/10/26 for a computer monitor. Greeted at the door. Went to the monitor section, seen what I wanted. Tried to flag down a worker multiple times to get it from an out of reach shelf. Some workers looked at me,I was ignored. Gave me time to look it up on Amazon. Same monitor, 20 dollars cheaper, next day prime. GO AHEAD AND RUN YOURSELVES OUT OF BUSINESS. I'll just call best buy circuit city from now on.
Response from Best Buy
October 13, 2026
Hi there,
Thank you for reaching out here to share this review, although we hate to hear you were unable to reach the support you needed while shopping in-store. We would be happy to connect with you to get additional details, and ensure your feedback is escalated to the appropriate teams for review.
To get started, please send us a message on Facebook ( https://bby.me/GQyG6I), Twitter/X ( https://bby.me/ACe8CW), or Instagram ( https://bby.me/xAKo1c). Please also include a note stating you are reaching out from a Google review by including this reference number: 237719. We look forward to hearing from you!
We went to that Best Buy today and were helped by a young man named Randy; we spoke Spanish and he spoke English. I can assure you that he is very kind and sweet, but above all, very professional and an excellent salesperson. Despite the language barrier, he managed to sell us a laptop with surprising ease; he helped us apply for a credit card, and we left with our new laptop feeling incredibly happy and grateful for such wonderful, efficient service from such a young man. A huge thank you to Randy for his dedication and skill, and for practicing his Spanish with us to seal the perfect deal. Thank you, Best Buy, for having such competent and caring young people on your team. Thank you.
Made a purchase that was worthwhile but was lead to believe that I would get a discount for applying for a credit card but didn't get it and then didn't have a chance to undo my application so now they have all of my information so that Im.gudssung the can start sending me advertisements. The computer we go was good, though .
Response from Best Buy
October 07, 2026
Hello, Dan,
Thank you for taking the time to reach out to us here. We understand how important a Best Buy Credit Card can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 231578.
Facebook (https://bby.me/ujmeUy)
X (https://bby.me/m2i0UH)
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We look forward to assisting you there.
Quintessa T
October 06, 2026
They become really slow now and very little help in the store.