No option to ship to store and pick up on expensive items.
Response from Best Buy
May 10, 2026
Hello,
Thanks for your review. We would like to get some more information to better understand the issue you're having. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 150742 in your message to us.
X: https://bby.me/F0xoUf
Facebook: https://bby.me/GZ9dGs
Instagram: https://bby.me/gbJB3D
Best Buy.....in this case the name said it all. It was time to upgrade my old laptop,
I spent half a day online price checking, feature comparisons, and availability. The winner in all three categories. BEST BUY outter loop, Louisville, KY. Here's the best part I placed my order online. Using the app. It's user friendly, straight forward. And within an hour I received notification that my laptop was ready to pickup. Great experience. ,👍👍
Christopher M
April 25, 2026
Looks like BB is expanding thier electronics selections. Had not been in a while and was exited by the expanding offerings. However, getting assistance should not take 20 minutes in an almost empty store.