I was followed around the store the entire time. They asked me if I needed help six times within 20 minutes. Maybe the tank top had something to do with it, but at the same time, I had about $30,000 worth of gold around my neck.
I’ve spent a lot of money with Best Buy, so the whole situation was embarrassing, especially because I had my son with me. He even noticed and said, “We’re not wanted here.”
I’m sure someone is going to comment, “That’s not how we handle business.” I’m sorry, but save it. I was there around 6 o’clock, and the entire store was obviously communicating and nobody said Maybe we should stop aggravating the man.
Honestly, after about 15 minutes of feeling like I was being forced out, I stayed another five minutes just to make sure I wasn’t crazy. Then security started following me too.
I was almost at the point of logging into my bank account and putting it in their face, but I told myself to just let it go.
It was difficult to figure out where the pick up order was to be picked up from. Other than that I found staff that I had interactions with to be friendly.
Good greetings person but all other personnel did not know what's going on plus they gave me the wrong date to pick up an item it was only 28 days off
Response from Best Buy
September 08, 2026
Greetings loso,
Thank you for taking the time to leave a review. We want your experience in store to be excellent for each visit. We would love to get more information so we can address any issue and also assist in being sure you have the most accurate and up to date information on your order. The best way to reach us is via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, #219790” when reaching out on social media.