Frequently Asked Questions About Best Buy Outer Loop
How do I check product availability at the Outer Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Outer Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Outer Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Outer Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4879 reviews)
Ben D
August 31, 2026
3 out of 5
Order Open Box Excellent condition and the TV was missing the remote and the screws for the stand. Only option is refund.
Edit: Best Buy reached out directly and made the correction necessary. 1 to 3 star increase
Response from Best Buy
August 31, 2026
Hello, thank you for leaving us a review. Knowing your open box items will come with all listed accessories is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #216131".
Facebook (https://bby.me/v9pDfk)
Twitter/X (https://bby.me/xBv5Np)
Instagram (https://bby.me/PHewRf)
Mike D
August 29, 2026
1 out of 5
Absolutely ridiculous idiots working here, they said Pokemon cannot be purchased unless you have a child with you. Wasted a 2 hour trip for nothing. Contacted corporate and they said they weren’t supposed to be doing that. Hope they lose their jobs.
Response from Best Buy
August 29, 2026
Hello,
It's unfortunate your experience was a negative one. We understand your frustrations with not being able to make a purchase. We would like to speak with you more regarding your visit, please send us a private message on X, Facebook or Instagram. You may also include the Google review number 215095 in your message to us.
X: https://bby.me/EC8LCt
Facebook: https://bby.me/voTUyL
Instagram: https://bby.me/pXDO9s
Jared D
August 26, 2026
5 out of 5
It's a great Best Buy to go to to shop
Simon L
August 22, 2026
1 out of 5
I went here today to get the promotion $100 gift card for $60 and they told me they were sold out. I wish they would advertise better as this was false advertising. I don’t understand how it’s possible to sew out of gift card as I found some in the store and they would not sell them to me