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Frequently Asked Questions About Best Buy St. Matthews

How do I check product availability at the St. Matthews Best Buy?
How do I check my order status?
My local St. Matthews Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy St. Matthews stores’ holiday hours?

Recent Reviews

4.1
(4813 reviews)
Smiley E
December 01, 2024
5 out of 5
Got curbside went great
Kimberly T
November 30, 2024
5 out of 5
Employee was fast and polite
tater c
November 29, 2024
1 out of 5
Store had been open for 6 hours still doesn't have my pick up edit guy told me they had 267 items to pick and only had 10 people to do it let's do the math that's 4 items and hour guys
Response from Best Buy
November 29, 2024
Hello, Tater, Thanks for reaching out. Black Friday is one of the busiest shopping days of the year. We will certainly e-mail/text you when your item is ready for pickup. Please note that we would not be able to guarantee the same day pickup as they are completed as the order is received. Please reach out for further support on any of our Social Media Profiles below with Review 64491666 Facebook (facebook.com/BestBuy) Twitter/X (x.com/BestBuySupport) Instagram (instagram.com/BestBuy) Sincerely, ^Tommy
The R
November 24, 2024
5 out of 5
Went in for the start of their black Friday sales, and only had to wait about 5-10 mins before the associate had what I asked for in hand and was ringing me up and sending me on my merry way. Gettin in and out so quick while a black Friday sale is going on was super unexpected, but they made it happen!

About Best Buy St. Matthews

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