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Frequently Asked Questions About Best Buy St. Matthews

How do I check product availability at the St. Matthews Best Buy?
How do I check my order status?
My local St. Matthews Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy St. Matthews stores’ holiday hours?

Recent Reviews

4.1
(5189 reviews)
SWAT .
October 28, 2026
5 out of 5
They had what I wanted and geek squad was able to help me with my item .
Russ S
October 27, 2026
3 out of 5
Found an LG tv I wanted online at the LG site where I was able to use my veteran discount and discount code. When I arrived at Best Buy to purchase the tv with cash, they told me they could not match or honor the discount, that I would have to purchase the tv online with a credit card and wait for the Best Buy email to get the tv. They stated it would be approximately 2 hours before they could process my order.
Response from Best Buy
October 27, 2026
Hello Russ, We understand your concerns regarding the pricing and discount options available online compared to an in-store purchase. While we strive to offer competitive pricing, our Price Match Guarantee does have certain limitations. If you would like to chat with us about your store experience, please reach out to us on any of our social media profiles below with Google Review 244248. Facebook ( https://bby.me/9sAXHy) X ( https://bby.me/A6APoC) Instagram ( https://bby.me/LfsdWv)
Hunter
October 11, 2026
5 out of 5
Best Buy has always got me together!
Chad G
October 07, 2026
5 out of 5
Shout out to Bob who greeted me and then handled my pick up order. Brought it out to my van and was very customer service friendly. Every retail, restaurant, and DMV needs a Bob. Great experience. Give him a big bonus

About Best Buy St. Matthews

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