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Frequently Asked Questions About Best Buy St. Matthews

How do I check product availability at the St. Matthews Best Buy?
How do I check my order status?
My local St. Matthews Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy St. Matthews stores’ holiday hours?

Recent Reviews

4.1
(5184 reviews)
K. B
September 17, 2026
3 out of 5
Went there to see about getting a solar powered generator and solar panels for my home but apparently the customer service people are not interested in making a sale of a large ticket item cuz they were most unhelpful
William G
September 15, 2026
5 out of 5
I was in and out with what I wanted and it was all thanks to Kevin and Blake showing up with initiative the help me find what I was looking for. Thanks guys 😊
Tina
September 12, 2026
1 out of 5
We bought a mini fridge here. The fridge broke down so we came in to ask what to do about it... the checkout person told us to call the manufacturer since it has been more than 15 days since purchase. He then said Bestbuy can't help. We contact the manufacturer and they tell us to go back to bestbuy for geek squad to "solve the issue"... so much back and forth... Will not shop appliances here anymore
dada v
September 12, 2026
1 out of 5
Never buying anything from Best Buy ever again.Horrible customer service and policies. Bought a mini-fridge,2 months later the fridge started dying,put through incredibly torturous procedures to claim warranty and it's still up in the air if they will honor it.

About Best Buy St. Matthews

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