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Frequently Asked Questions About Best Buy St. Matthews

How do I check product availability at the St. Matthews Best Buy?
How do I check my order status?
My local St. Matthews Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy St. Matthews stores’ holiday hours?

Recent Reviews

4.1
(5012 reviews)
Bentley C
November 05, 2025
5 out of 5
Alton was amazing! super knowledgeable and helped us get the best bang for our buck. Noah was very patient and even took over at one point to help finish everything smoothly. He even walked our item out to the car and loaded it in. 10/10 service. Very satisfied.
Nicole W
November 03, 2025
1 out of 5
Came in to get a printer. Several employees walking around. Not one offered to speak or assist. Turned to leave and there's a group of 2 employees standing around talking and another group of 4 standing around laughing and talking. 2 of 4 saw me walk to the area and didn't try to help. Very disappointed
Response from Best Buy
November 04, 2025
Hi, Nicole, We are disappointed to hear about your recent experience and appreciate you bringing this to light. We would like to know more so that we can investigate this occurrence. Please send a private message to our social media platforms on Facebook (https://bby.me/0o67ed), Instagram (https://bby.me/1ot9ad), or @bestbuysupport on X. Please mention in your message that you are responding to Google Review 64436.
Rhonda E
October 31, 2025
5 out of 5
I purchased a Blink outdoor 4 video cam for home use today. No subscription required. Set up less than 30 minutes. Special thanks to Lola assisting me because she knew a lot about these products to help me pick what I needed. Very helpful, nice, and professional!
alec d
October 31, 2025
5 out of 5
good!

About Best Buy St. Matthews

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