Do not buy any Apple products from Best Buy! They offer ZERO customer support on Apple products, even if purchased very recently. They also just don’t seem to care. Thankfully I was still within the 15 day window to return my item to Best Buy, and the highly competent folks over at the Apple Store were able to assist me at no additional cost!
Response from Best Buy
August 02, 2026
Hello,
Thank you for the review. We understand your concern with your recent Apple purchase. We never want to make shopping difficult.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 197078
I have to thank my guy Rhy for making a bad experience great. I was told I “had” to give my personal information to make a purchase by a salesperson and a manager, but Rhy got me out the door with my receipt and on the way. Best Buy, follow Rhy’s lead and train your people in customer service.
I purchased and open box Asus Zenbook S14. While I purchased it online, The associate Isaiah was very knowledgeable and helped me make an informed decision. I would greatly recommend this Best Buy location.
Looking for USB jump drives. Found just what we needed. Staff is friendly and very helpful.