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Frequently Asked Questions About Best Buy St. Matthews

How do I check product availability at the St. Matthews Best Buy?
How do I check my order status?
My local St. Matthews Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy St. Matthews stores’ holiday hours?

Recent Reviews

4.1
(5125 reviews)
Leonard
June 06, 2026
4 out of 5
Super helpful staff. Great service at this location. It is a little tucked away to the side of the strip mall.
Curtis E
June 05, 2026
1 out of 5
The staff was friendly, but just incapable of doing anything useful. This time they have changed the deal on the Zagg screen protectors. What used to be a buy once overpriced protector with unlimited replacements/installs, now they push you over to Geek Squad for a $10 install. I understand all business are having to reinvent themselves as brick-and-mortar stores try to compete with online shops, but they continue to turn off customers at any cost.
Joe B
June 04, 2026
1 out of 5
Best Buy took $1200 from my bank account. They stated i bought a laptop. I never bought a laptop. They had my bank information because I purchased a 100" tv a month earlier. They then without permission did steal $1200 from my bank account. Best Buy then hid information that proves i never purchased a laptop. Do not buy from Best Buy. They will steal from you. >
Sandi P
May 30, 2026
5 out of 5
Great service and inventory makes Best Buy a wise choice when looking for upgrades.

About Best Buy St. Matthews

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