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Frequently Asked Questions About Best Buy St. Matthews

How do I check product availability at the St. Matthews Best Buy?
How do I check my order status?
My local St. Matthews Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy St. Matthews stores’ holiday hours?

Recent Reviews

4.1
(5141 reviews)
susan l
June 30, 2026
5 out of 5
Uriah and Shayne helped my friend and me over and above the call of duty. We're both elderly and tech is quite over or heads. These young men couldn't have been nicer or more patient. Big Thanks to the princes of Best Buy in St Matthews in Louisville.
zakeYAH b
June 24, 2026
2 out of 5
Geek Squad is not not customer friendly.
Response from Best Buy
June 24, 2026
Hi there! Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better time with our Geek Squad. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #176875" for reference. You can find us here: Twitter(X): https://bby.me/gVBVxg Facebook: https://bby.me/kiBm8T Instagram: https://bby.me/TgEWOi.
K D
June 23, 2026
5 out of 5
Best Buy Geek Squad is phenomenal when you have their Total Tech program.
Ethan W
June 21, 2026
5 out of 5
Wowzas. Great customer service and great staff!

About Best Buy St. Matthews

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