Frequently Asked Questions About Best Buy Owensboro
How do I check product availability at the Owensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Owensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Owensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Owensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1241 reviews)
Jake W
November 06, 2025
1 out of 5
How the hell they going to charge $200 for a stereo and one subwoofer install and tell me I have to pay that before hand to reserve my appointment. What the hell!?! Definitely not comfortable at all.
I get that maybe they've been scammed themselves by customers by doing the work and the customer doesn't have the money or etc and legally they can not hold your property like your car and keys from you
Make them pay in store at appointment day before the work is started maybe I'll consider coming and getting my service done until then I'm going to keep looking
Response from Best Buy
November 06, 2025
Hello Jake,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/grww5g), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 65675.
Kindest Regards.
kennedy d
October 03, 2025
1 out of 5
I would give this place 0 stars if I could. The employees are rude and they can’t figure out what to do when it’s questions that they should know. They called my boyfriend and I “liars” when they just didn’t know what was going on when we were trying to explain. I think that is very unprofessional and I will NEVER purchase from this store again. I have had a nightmare experience.
Air A
August 29, 2025
5 out of 5
Best Buy seems to always have what I need. Very convenient when doing an online order.
Marlin F
August 19, 2025
4 out of 5
Ordered on line and picked up item a few hours later. No issues.