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Best Buy Owensboro
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Owensboro
How do I check product availability at the Owensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Owensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Owensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Owensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1235 reviews)
Jacob H
August 13, 2025
1 out of 5
Nice place well kept but things are in the wrong place and wrong priced
John C
August 12, 2025
2 out of 5
Brad is always very helpful, but he can't be everywhere. Tried last night to call, during store hours to confirm an appointment. However the phone systems at the corporate level and at the store are totally ineffective and non responsive to customer requests. Rather disappointed at the lack of the phone systems' lack of response. Made for a miserable experience of trying to get a simple answer to a simple question. Very disappointed.
Response from Best Buy
August 12, 2025
Hello, John,
Thank you for reaching out to us here on Google to share your experience. We understand how important excellent customer support can be to our experience, and we would like to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 28110.
Facebook (https://bby.me/fgyl3h)
Twitter/X (https://bby.me/bs6a9q)
Instagram (https://bby.me/smbmv5)
We look forward to assisting you there.
Regards,
^ Brandon
Emma D
July 22, 2025
1 out of 5
Absolute worst customer service experience I have ever had.
Response from Best Buy
July 23, 2025
Hello.
Thank you for taking the time to reach out. We always strive for the best customer service, so to hear this has not been your experience is concerning. We would be more than happy to learn more about your experience and help assist in any way that we can.
If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/fe3f1w), Twitter/X (https://bby.me/fq9jzh), or Instagram (https://bby.me/atr4ev). When you message us, please include your full name, phone number, email, and a copy of your Google review number #19258. We look forward to working with you.
Best,
^Allison
Jordan A
July 22, 2025
4 out of 5
Friendly customer service but definitely need more employees working. There were a lot of customers waiting around for help.