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Best Buy Owensboro
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Owensboro
How do I check product availability at the Owensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Owensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Owensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Owensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1247 reviews)
Alan R
December 29, 2025
5 out of 5
Small footprint store, but friendly, helpful staff.
Joseph T
December 23, 2025
1 out of 5
Very disappointed with the customer service at Best Buy. I ordered a gas range over the Black Friday weekend and was told it would be ready for pickup on Saturday the 13th. Plenty of time before Christmas. Last week, I called Best Buy looking for some answers as to where my range is and sat on the phone from what sounded to be overseas call and was told that there was a problem on their end and the range would be in last Thursday at the latest.
Now, it’s Tuesday Dec 23rd and I decided to drive into Owensboro to go into the store and find out just what is going on since my efforts to try and contact the store directly have had no success. We was told by an associate at the store that the range has been sitting in their warehouse since last week waiting to be received. We was also informed that they couldn’t give us any answers as to when they could get the range. A total lack of professionalism and effort on part of Best Buy. Now, at the last minute as I try to find another range, it looks like I’m S.O.L. and it looks like Christmas dinner won’t be happening on a count of placing my trust in Best Buy to do what they said they was going to do. Thanks Best Buy!
Response from Best Buy
December 23, 2025
Good afternoon,
Thanks for taking the time to share your feedback with us. We can understand finding out that there was an unexpected delay on the range that you ordered, isn't ideal. We'd be happy to look into this further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/89f7k0), Twitter/X (https://bby.me/vyjrpl), or Instagram (https://bby.me/80zaw0), and mention your "Google review #93736" in your message.
Renee H
December 04, 2025
1 out of 5
My wife and i have purchased over 5,000.00 dollars in appliances and electronics in last 3 weeks. We were sold a total member yearly and it was explained if something went on sale via any competetor or in store they would match it. Lets just say we live 50 miles away from store. We cant just up and drive to store we have lives. You cant reach anyone at store, oh btw i have left 2 messages, voicemails at store that customer service has placed me at. No callback that was also 3 weeks ago and again 2 days ago. The savings is 300.00 that we should recieve, this is not rocket science, stores should be able to be reached and you should not be sold a a price match gaurentee if they will not stand behind there word. Elizabethown best buy management let me know the owensboro ky location is having alot of issues/complaints... i believe this to be true because again we can not reach store management...
Response from Best Buy
December 04, 2025
Hello, Renee,
Thank you for your review. It can be frustrating when a purchase does not qualify for a Price Match. Cyber Monday and Black Friday pricing are excluded from our Price Match Guarantee. If you believe that your purchase qualifies for a price match, please feel free to reach out on social media. Kindly include Review 81467 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Hadji H
November 26, 2025
4 out of 5
In and out. Good fast service.
Good price on a a laptop.
Nice and friendly staff.