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Frequently Asked Questions About Best Buy Owensboro

How do I check product availability at the Owensboro Best Buy?
How do I check my order status?
My local Owensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Owensboro stores’ holiday hours?

Recent Reviews

4.1
(1211 reviews)
Curtis T
November 24, 2024
3 out of 5
People who work in the store are great, the website and corporate model needs work. You can't actually call a best buy store period. Had a customer service rep tell me over the phone that it is a big loop system that will always put you back to a customer service rep and never the actual store. People at the store confirmed this, with that being said it's a toss up if they will actually have what your looking for. 5 stars to the store people, 3 stars because of the ridiculous business model of not being able to speak directly to the store.
Response from Best Buy
November 25, 2024
Hi Curtis, Thank you for taking the time to share your feedback. I can understand how frustrating it must be to navigate a system that doesn’t allow direct communication with the store, especially when you’re trying to confirm item availability. I’m glad to hear you’ve had positive experiences with the team members in the store as they truly work hard to provide great service. I’d be happy to report and document this feedback for you, as well as see if there’s anything I can do to assist further. Please send me a private message through one of our social media platforms: Facebook: facebook.com/BestBuy Twitter/X: twitter.com/BestBuySupport Instagram: instagram.com/BestBuy In your message, kindly include your full name, phone number, and email. Please also mention that you’re reaching out regarding your “Google Review” and include the conversation number 64469987 so we can quickly identify and assist you. Thank you again for reaching out, Curtis, and I look forward to helping you. Best regards, ^Magee
Kevin P
November 03, 2024
4 out of 5
As always there is plenty of parking and knowledgable staff to help with about all electronics
Bruce C
November 02, 2024
2 out of 5
Don't like having to give phone number and home address everytime I make a purchase there. Also don't like seeing 4-5 employees behind the counter standing around but only 1 or 2 are tending to customers. Would probably go there more often if not for those 2 things.
Response from Best Buy
November 03, 2024
Hello, Bruce, Thank you for reaching out to us here on Google, and taking the time to share your experience here with us. We understand how important prompt and expedient service can be, and would like to share this feedback with your look store. Please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64382011 regards, ^Brandon
Cole N
October 29, 2024
1 out of 5
Went to buy the iPad pencil pro and the guy at the counter ended up selling me the gen 2 because he thought my tablet wasn’t compatible with the pro. But I have the new ipad mini a17 pro which is 100% compatible with the pencil pro. Will be returning it to get the
Response from Best Buy
October 29, 2024
Hi, Cole, Thank you for taking the time to share this review with us. I hate to hear you were sold the incorrect pencil, and understand your feelings here. You are able to return the one that was sold to you, but if you need additional support, our team would be happy to help. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #64366956” when reaching out on social media. Regards, ^Katie

About Best Buy Owensboro

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