I literally could walk this entire store without being asked if I need help. Even while looking at products, no one asks. Granted I get we’re all in our own worlds but this is the first store I’ve been in that hasn’t acknowledged me. But when acknowledged, customer service is great.
Response from Best Buy
December 01, 2024
Hi, Audrey,
Thanks for sharing your review. We understand how important good service is and realize this visit may have not reflected this expectation.
So we may follow up with you to learn more, please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64499508" in your message. Thanks!
Regards,
^April
Helpful, knowledgeable staff - special thanks to Jordan, self-proclaimed stocker who managed to locate our item on the sales floor. 😀
Andrew B
November 14, 2024
Very knowledgeable staff.
Everything you could ask for from an electronics perspective.
Gave it four stars only because their prices are typically a little high...but the quality and inventory is very consistent.