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Best Buy Alexandria
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Frequently Asked Questions About Best Buy Alexandria
How do I check product availability at the Alexandria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Alexandria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Alexandria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Alexandria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2036 reviews)
Tracie D
October 22, 2025
3 out of 5
Customer service below average
Anwar R
October 18, 2025
3 out of 5
No stuck waste my time
Ariana M
October 13, 2025
1 out of 5
Lady at the counter wasted my time signing me up for a rewards program I did not want to do. Didn’t even ask if we wanted to participate, she just started asking away. If this is the new policy it’s dumb.
Response from Best Buy
October 13, 2025
Hi Ariana,
Thanks for sharing this review. We're concerned to hear about this and can understand your frustration if you felt that you needed to sign up for a membership when shopping with us. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/z75fv2), Twitter/X (https://bby.me/xqi98t), or Instagram (https://bby.me/t44bye). Please include the Google Review reference number #55257 when reaching out.
Kimberly S
October 07, 2025
4 out of 5
So, iOS 26 crashed my phone and Apple sent me here for an appointment. Apparently they have something set up with geek squad because they don’t have an Apple store here in Alexandria. Period and the closest Apple store is two hours away in Baton Rouge. It was OK. I only had to wait probably about 10 minutes for Service and it took them about 10 minutes to do a hard reset on my phone and that’s it. They didn’t get it going or anything they handed it to me blank then I had to come home and spend four hours on the phone with Apple and it’s still not working right now. I’m using my iPad so yeah, it sucks.