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Services Offered
Geek Squad Services
Apple Shop- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Alexandria
How do I check product availability at the Alexandria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Alexandria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Alexandria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Alexandria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2076 reviews)
Jimmy M
August 08, 2026
2 out of 5
Not at this time
Ed S
August 08, 2026
5 out of 5
A young man named Jay was the first person to ask if I needed assistance, this was my third visit to the Alexandria store.
What Mr Jay did was truly exceptional, he listened, and responded without being even remotely condescending.
Typically, I don't ask for any assistance. Because the younger men and women that work at other best buy locations have incorrectly assumed that they knew far and away more than I regarding computers.
I have not needed one for a very long time. The one I have is just falling apart due to age and abuse.
Mr. Jay, was polite, professional, helpful, non condescending all the while directing me to the exact computer that will match my needs.
Now with my wife's permission I will buy it?
At any rate thank you Mr Jay, and the store management for good training. Albeit, I suspect that his ability is mostly part of his helpful nature.
I am
Eddie Spillman
Vance t
July 14, 2026
5 out of 5
Great store
Esther A
July 14, 2026
5 out of 5
Elijah was very helpful and informative.