Seth with Geek Squad is the best!!! We were sent here by AT&T with little hope for my son’s iPhone. Not only did Seth help us get the phone working again, he explained how to maintain it along with precautions. When AT&T fails, Geek Squad prevails!!!
Very poor service shop somewhere told me to go sell what I got from them on Facebook marketplace
Response from Best Buy
December 30, 2025
Hi Chris,
Thank you for your review. We understand how challenging it can be when you don't receive the level of service you expect. Our goal is to create a positive customer experience, and we appreciate your feedback to help us know where we can improve.
To formally document your feedback, please reach out to us on Facebook at https://bby.me/7cd0g1, Instagram at https://bby.me/e0immo, or Twitter at https://bby.me/kercpm. Be sure to mention your Google review 97565.
Does what it's supposed to do