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Best Buy Alexandria
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Frequently Asked Questions About Best Buy Alexandria
How do I check product availability at the Alexandria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Alexandria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Alexandria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Alexandria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2033 reviews)
Kimberly S
October 07, 2025
4 out of 5
So, iOS 26 crashed my phone and Apple sent me here for an appointment. Apparently they have something set up with geek squad because they don’t have an Apple store here in Alexandria. Period and the closest Apple store is two hours away in Baton Rouge. It was OK. I only had to wait probably about 10 minutes for Service and it took them about 10 minutes to do a hard reset on my phone and that’s it. They didn’t get it going or anything they handed it to me blank then I had to come home and spend four hours on the phone with Apple and it’s still not working right now. I’m using my iPad so yeah, it sucks.
Jaci B
September 25, 2025
5 out of 5
They helped me find a pixel case that seemed to be hiding! Awesomely helpful staff.
Rob D
September 25, 2025
4 out of 5
Very helpful on a returned item I had.
Gary
September 18, 2025
2 out of 5
Had nothing on the shelves or if they had anything it was barely anything
Response from Best Buy
September 19, 2025
Hello Gary,
Thank you for taking the time to review our Alexandria location and bringing this to our attention we can understand how this would cause you some concerns. We would love to see if we can help you in any way. To speak with a representative can you reach out to us through social media, you can find us at a Social Media platform listed below and reference Google Review #45099 in a private message to get started.
Facebook (https://bby.me/m019xl)
Twitter/X (https://bby.me/amy4is)
Instagram (https://bby.me/zjkhty)
Thanks,