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Best Buy Alexandria
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Frequently Asked Questions About Best Buy Alexandria
How do I check product availability at the Alexandria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Alexandria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Alexandria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Alexandria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2037 reviews)
Philip S
November 13, 2025
3 out of 5
The last several times I have been here, there are no longer any employees working the floor and you cannot find any to help you. Checkout times have increased significantly, although that appears to be a customer issue. Ultimately, my last 2 visits resulted in my departure, and since everything expensive is locked up, ordering everything from Amazon instead. I expect this is likely a low-staffing issue, however in 1 to 2 of the visits, it was clear that it was because it was closer to closing time, and despite that I could've gotten in and out within 5-10 minutes, and several thousand dollars to the business, it was all shelled out to Jeff Bezos instead.
Brandon
November 11, 2025
1 out of 5
Won't price match a deal for a Samsung TV from the Samsung site because Samsung gives veterans a deal. If you're a vet looking to buy a Samsung product dont shop here. Plus I waited forever to be assisted just to ask
Tracie D
October 22, 2025
3 out of 5
Customer service below average
Anwar R
October 18, 2025
3 out of 5
No stuck waste my time