Best Buy Millerville

Very helpful and friendly. Knowledgeable of products and Happy to assist.

Friendly, eager to help, got me fixed up and on my way in no time. Great experience!

Really terrible experience. Was told I had to purchase a product online with the customer service rep who was not located at the store I called. Then I was given an order number to confirm my purchase and told I could go pick it up before they closed 51 minutes later. Arrived at store and my order was available for pickup, and if I wanted to cancel my order, wait 3 days for my refund, repurchase it at 8:35pm, 25 mins before they closed, I could then get the product I already paid for 😂. I told their “manager” Madison that sounded ludicrous, she said “sounds normal to me”. No effort to apologize for the inconvenience of having me drive 30 minutes to their store to pickup a product I purchased, had the funds taken from my account, and an order number, but couldn’t pickup because their “system” didn’t release it from a Que. This is a tech store 🤔? Now I have to wait until tomorrow and drive another 17 miles back to them and spend another 2 hours of my time when I could have just used Amazon 😂. This is why this business is failing, and has no customer service. Clunky systems for purchases and they are a tech firm? Nah. Terrible Will not be surprised when then close their local stores in the near future.

Daryl was amazing. Explained everything so I could completely understand the difference between the laptops. And make the proper purchase for what I needed.