Great Geek Squad experience!
It was ok. I have the Total membership but did not realize it was only for xx years on some items like a MacBook pro. My youngest was cleaning it and accidentally took some keys off. She had already purchased an iPad AND purchased a replacement, which was a mac product called neo.
The Geek Squad said the entire keyboard would need to be replaced with a tag of about $600.
All that aside, the manager Madison, spent about 15 to 20 minutes helping me understand the options, and reassured me that the 2 apple products my kid purchased made sense based on her needs.
Callie G
September 18, 2026
Stopped in here to view tvs in person and Daryl was super knowledgeable and friendly. He answered all of our questions and helped us pick out a new TV and sound bar.
Mr Kade was phenomenal!! My old laptop shat out on me 2days before an exam &after I found out the 6year old HP was no longer in service I came here to buy a new one. Mr Kade was extremely helpful, knowledgeable, &personable. He is THE guy.