Best Buy Millerville

I love this store it has all the technology known to mankind all that you can think of it has it it may be expensive but it's worth it I have all the gears for my Canon camera and it's so nice to shop at Best Buy I love this store so much Tech

I ordered a $1,000 item online & set it for in store, same day, pickup. I called to speak to someone in customer service to inform them of the pick up person changing from myself to who I chose. They spoke to me & ensured me that it would be an easy transition & all they needed to bring was their ID & that it would be ready. I called back an hour later, spoke to someone else, come to find out, that landed me with someone not within the physical location. They no longer take calls within the store at all, which is RIDICULOUS! Especially for reason like this! I had my selected pick up person waiting in the store with 9 employees in blue polo’s just laughing and talking to each other! My pick up person had the bar code, the order number & proof of purchase. There was only ONE on the shelf! Someone could have figured out why it stayed at ‘processing’ on their end for over an hour! Not only did I spend $1,000 on a single item at this store, I also bought the ‘plus membership’! This location not only has pushed me in the direction to cancel my new membership, but also I don’t care if I have to travel 5 states away!! I will NEVER come back to this location for lack of customer service & help to solve the problem in a timely manner!

What a joke this place is. Too bad I couldn't leave zero stars. I applied for a job and got a call back from someone named Joseph at the Baton Rouge, Louisiana Millerville location. He left me a voicemail to call him back, but his extension number was garbled in the message. I've been trying to reach anyone at the store for 2 days and it's proven impossible. When I reach the corporate number they put me on hold then disconnect the call without any assistance. If this is how they treat potential employees it must mean they don't really care about much of anything in regards to how they do business. Best of luck, Joseph! I'll continue to shop with Amazon instead.

It seems that it takes an act of God to get any help in here. I waited and saw employees looking at me but they just kept chit chatting among themselves then when I walk towards them they disburse and disappeared. I guess I'll spend my money elsewhere where they appreciate the customers.