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Frequently Asked Questions About Best Buy Millerville

How do I check product availability at the Millerville Best Buy?
How do I check my order status?
My local Millerville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Millerville stores’ holiday hours?

Recent Reviews

4.0
(1876 reviews)
Sherri
April 14, 2025
1 out of 5
Do not buy from this organization. I ordered a PC on April 12 because it read if I ordered within three hours I would receive it on April 13. However, on April 13, The website read that it was preparing, but it was still arriving on the 13th. When I didn’t receive it on the 13th, the website read that it was still being processed and I should receive it between the 14th and the 17th, but if I didn’t receive it by the 27th, I could get a refund. I called to find out what the issue was and they stated it was because UPS did not pick up the item. I asked if they could contact UPS to get this picked up and they said they would but again said I would have to wait until the 27th to get a refund If I did not get it. After three calls to their customer service line, I promise that I would receive it today and could not cancel my order; however, the order now reads that it’s arriving on the 27th. I could have driven to the store and pick the item up faster but I thought since they promised next day delivery, I would’ve had it by now. This is false advertising and now I understand why they have so many lawsuits pending against them. Once this issue was resolved, I will never purchase another item from this company again. I am also considering filing a complaint with our state’s Attorney General‘s office over this issue as well.
Trent D
April 12, 2025
1 out of 5
Discriminatory employees
Response from Best Buy
April 12, 2025
Hello Trent, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. Feeling like you were not treated with the utmost respect is upsetting to hear. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 65035949" and share your full name, email, and phone number. Thanks, ^Vanessa
Pam P
April 12, 2025
4 out of 5
Friendly and helpful staff
Jana M
March 28, 2025
5 out of 5
Nice place, great deals. We actually bought TV here, nice selection, knowledgeable staff, happy to help and advise. TV was cheaper and better quality than anywhere else. A true bargain!

About Best Buy Millerville

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