Manager wouldn't talk to me and said "if you're talking to him; then you're talking to me". When I wanted to confirm information, and it turns out he was wrong (product was upfront not in the Card Trading isle). Wasted my time, and was rude to me. Also, they lied and said the Pokemon shipment would be in last Thursday, so many people waited an hour in line including me, but they didn't have anything while the Mall BestBuy did.
Response from Best Buy
October 01, 2025
Good evening,
We understand with the popularity of Pokémon cards, it's important to get the most accurate information possible to be able to get them. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/713mhb), Twitter/X (https://bby.me/xmos7j), or Instagram (https://bby.me/qrkzwi), and mention your "Google review #50659" in your message.
Great employees. They know their stuff!
Christopher C
September 24, 2025
Friendly staff, but they can only work on a limited number of computers at the Geek Squad
Best Buy in BR on Millerville has the best service! From the GM, Sean through to his sales teams in technology, they help people find solutions that fit needs and budgets. Uessica is one of the best tech educators you will find. She listened to my needs and helped make a birthday very special. And the pieces we needed to happen that took a little help outside her area, Sean, did what he could just because he could! Don’t second guess this store for options. They have plenty especially if you communicate. Great job!