Nice place, great deals. We actually bought TV here, nice selection, knowledgeable staff, happy to help and advise. TV was cheaper and better quality than anywhere else. A true bargain!
Best Buy as a company is adequate. Their staffing improvement is something to be desired. I purchased a phone with a lifetime screen protector Replacement, and I went to go get my screen protector replaced for free. The protection screen was on stock and there was no one there in the Geek Squad area in order to facilitate this. They sell you on things, but they don't give you all of the rundown. If you get a warranty, you have to keep getting the $189.00 year membership in order for your warranty to still be valid. Seems like a lot of bait & switch to me,i'm pretty sure there are online retailers that will offer you a better deal, and the online customer service will be just about the same as it is in store with Best Buy... non-existent.
Picked up a mobile order. Process was easy. Staff was friendly. Quick in and out with the correct item. Good experience.