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Frequently Asked Questions About Best Buy Baton Rouge

How do I check product availability at the Baton Rouge Best Buy?
How do I check my order status?
My local Baton Rouge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Baton Rouge stores’ holiday hours?

Recent Reviews

4.0
(2965 reviews)
Tracy
August 28, 2026
5 out of 5
I WAS ABLE TO BUY 2 LG OLED 65 IN G6 AI ASSISTANT GALLERY FLUSH WALL MOUNT TELEVISIONS.... SERVICE WAS SO FANTASTIC... IMMEDIATELY I WAS ASSISTED , FELT AS IF I WAS APPRECIATED AND TREATED WITH GREAT SERVICE. THANK YOU BEST BUT..YOU ARE NO GEEKS..YOU ARE A ... REAL PRO SQUAD.... AGAIN THANKS AND KEEP UP THE KINDNESS . THE EXTRA EFFORT AND SERVICE IS JUST RIGHT.
Frank O
August 27, 2026
1 out of 5
I haven't used them for years, but I ordered a TV and installation. They kept shifting the goalposts until I was made to cancel the order. They completely wasted my time. If I could give them a zero start, I would.
Joella B
August 26, 2026
2 out of 5
This place is the slowest best buy I have ever been to. So many employees doing NOTHING!! Took them 30 minutes to get my order. Will shop somewhere else.
Response from Best Buy
August 27, 2026
Hi there! It is concerning to hear that you did not receive the service we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/o7srQb), Twitter/X (https://bby.me/n995xt), or Instagram (https://bby.me/sWJI5U). Please include Google Review number 211930. Thank you.
Kim T
August 24, 2026
2 out of 5
No sense of urgency. Awful attention to customers. Ordered a TV online, came in and did everything we were supposed to do. The guy just walked around chatting when he was supposed to just get the TV. Literally took over half an hour. Store was not busy. I picked up an iPad too, guy in that section ignored us--could've said I'll be with you when I'm done with this customer or please find a cashier. Nothing. Dude walked off. So we just went to a cashier. He was very helpful. Left the register to help us. I'd give that guy 5 stars and the host that greets you at the door and tells you where to go also deserve 5 stars. Maybe those two can train the rest of the crew there.
Response from Best Buy
August 24, 2026
Thanks for sharing this review. We’re concerned to hear about this experience and that the service you received didn’t meet expectations when you tried to pick up your TV. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/EYBpKb), Twitter/X (https://bby.me/AxaJFL), or Instagram (https://bby.me/0TlK09). Please include the Google Review reference number #209489 when reaching out.

About Best Buy Baton Rouge

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