Best Buy Baton Rouge

This store, like many best buys, is poorly managed. I went in to get a new phone, no plan or anything else needed. I should just have to ask someone and they will get it. However, it took talking to 3 different people, since the first 2 just never came back after I asked to get the phone, and about 30 minutes for something that should only take 5. Many items in the store are just not on display, even though they have an area for it and a corresponding price tag.

I am standing in a line with about 15 people in it to pickup a tv that I ordered for store pickup. There is nobody working the store pickup line and they said go to the back of the line. Ridiculous

Cashier was so rude and ignorant. Needs to be fired

The first reason that I did not like the store is there is no handicap accessible carts and there was not room for me to move my own equipment throughout the store because the aisles are too narrow. This is the first time I have been in Best buy and this will be the last time. I was trying to do a refund for another senior citizen. It became very confusing and it was aggravating. Their return policy is not clear. Since the associate was on the phone the entire time, I could not tell when she was talking to me and when she was talking to the person on the phone. A lot of chatter but absolutely no communication.