Vanessa H
January 30, 2026
Joker (sale associate) was very helpful and extremely nice
Terrible experience this weekend because of geek squad. Gave any reason not to help. Waste of a membership/subscription.
Still a great place to see what is out there in TVs and Audio in person to make sure you get what you really need.
HarleyQuinn2U
January 19, 2026
Best Buy management is some of the most blatant dismissive and disrespectful staff I've encountered. The Bluebonnet location especially. One employee in particular is Wes, not only does he cherry pick whom he greets or assists, he didn't even respond to certain co workers that were asking for his assistance. There is definitely some divisive and racially inspired activity taking place there and Trust me he is not the only one but on my last visit there he stood out the most! Just disgusting behavior!
Response from Best Buy
January 19, 2026
Hi there,
Thanks for taking the time to share your experience. If this is the case, that's definitely concerning. This is never something we want to hear, and we understand why you would feel that way. We would like to get some additional information regarding this matter.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 106648 in your message to us.
X: https://bby.me/wcb6yl
Facebook: https://bby.me/xtyb0r
Instagram: https://bby.me/f63l34