Best Buy Baton Rouge

The first reason that I did not like the store is there is no handicap accessible carts and there was not room for me to move my own equipment throughout the store because the aisles are too narrow. This is the first time I have been in Best buy and this will be the last time. I was trying to do a refund for another senior citizen. It became very confusing and it was aggravating. Their return policy is not clear. Since the associate was on the phone the entire time, I could not tell when she was talking to me and when she was talking to the person on the phone. A lot of chatter but absolutely no communication.

As busy as they were and as rude as everyone was being to them they were absolutely amazing! Awesome attitudes extremely helpful. Also people be please nice to the employees especially during the holidays and most definitely when you're the one at fault!

The staff was nice, but super slow and incompetent. I waited in the parking lot for almost an tv

If you have no receipt it matters now how many decades or thousands youve spent at the store..a good way to lose customers. why is bestbuy still in business when amazon has a much better return policy?