This place is the slowest best buy I have ever been to. So many employees doing NOTHING!! Took them 30 minutes to get my order. Will shop somewhere else.
Response from Best Buy
August 27, 2026
Hi there!
It is concerning to hear that you did not receive the service we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/o7srQb), Twitter/X (https://bby.me/n995xt), or Instagram (https://bby.me/sWJI5U). Please include Google Review number 211930.
Thank you.
No sense of urgency. Awful attention to customers. Ordered a TV online, came in and did everything we were supposed to do. The guy just walked around chatting when he was supposed to just get the TV. Literally took over half an hour. Store was not busy. I picked up an iPad too, guy in that section ignored us--could've said I'll be with you when I'm done with this customer or please find a cashier. Nothing. Dude walked off. So we just went to a cashier. He was very helpful. Left the register to help us. I'd give that guy 5 stars and the host that greets you at the door and tells you where to go also deserve 5 stars. Maybe those two can train the rest of the crew there.
Response from Best Buy
August 24, 2026
Thanks for sharing this review. We’re concerned to hear about this experience and that the service you received didn’t meet expectations when you tried to pick up your TV. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/EYBpKb), Twitter/X (https://bby.me/AxaJFL), or Instagram (https://bby.me/0TlK09). Please include the Google Review reference number #209489 when reaching out.
Bought a computer and Jarvis was freaking awesome!!!! Looking for a needle in a haystack and Jarvis pulled through because he is the goat 🐐🐐🐐🐐🐐
Benjamin H
August 21, 2026
Very rude employees. Specifically the little blonde dude.
Response from Best Buy
August 22, 2026
Hi, Benjamin,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience in store with our team. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #207946" for reference. You can find us here:
Twitter(X):
https://bby.me/BiXIF7
Facebook:
https://bby.me/6LSp5N
Instagram:
https://bby.me/TOGigH