Had an excellent shopping experience at the Bossier City Best Buy while deciding between purchasing a drone and a Nintendo Switch 2.
Special recognition to Christian, who demonstrated impressive knowledge of both drones and gaming systems! He was friendly, personable, and genuinely engaged in our conversation. What stood out was his ability to discuss different product categories comfortably without making the interaction feel scripted or transactional. That kind of product knowledge, combined with an approachable personality, is exactly what makes shopping in person worthwhile.
Christian, keep up the excellent work! You represent the kind of knowledgeable, personable customer service that keeps people coming back to Best Buy.
Kandyce
September 06, 2026
Best buy his a great place to go. Geek squad is extremely helpful the best person I have had the pleasure of helping me with a laptop is a gentleman named Robert who works in the geek squad department! They have wonderful prices and helpful staff. Things always in stock. Go check them out!
Unhelpful employees. They just vaguely pointed me in the direction of what I was looking for and then couldn't find anyone to help me once I wanted to see the product.
Response from Best Buy
August 02, 2026
Hello.
Thank you for your feedback regarding your recent visit. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support.
Thank you.