A one star review is generous! I was in the Bossier City, LA store and placed an order back on September 29, 2025 the store had no problem taking my money but not wanting to deliver my product! Today is November 3, 2025 and now they are saying that they can not fulfill my order! Almost 6 weeks later and countless times of trying to talk to customer service. How can a company over sell products and not send them to paying customers!? I want my intended and purchased product!
Response from Best Buy
November 03, 2025
Hey there, Cella,
We understand your concerns surrounding your recent purchase with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/okn7po), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64126"
Good service and helpful staff.
It's best buy but the staff was very kind.