I needed an HDMI Splitter 2 outputs to connect 2 televisions. The associate knew exactly what I needed.
Got a great deal on a new open box PC and nice service.
Second time using their Geek Squad. First time was an absolute disaster. Had to go to Shreveport to actually get my computer fixed, Manager at the time asked me to one day give them another go. Fast forward. I go in to get something I figured was relatively easy done, A cooling fan, and add 3 tb of SSD and transfer my data to said new SSD. I get the email my computer is done! YAY! I go to pick it up and out of the 11tb im supposed to have im missing 3 WHOLE TBS.... How? Why wasnt I notified? Why do i get there and the lady that did my repairs is gone her co worker is gone and the only one there is just a CSR not an actual Computer repair person?!
I show her and all she can tell me is the person who worked on my computer is not there and that geek squad can help remotely. So cool i try that. And they literally did a scan and typed something and logged off. I saw the message after they were already gone claiming they did everything they could and that i would need to go back into the store!
CONGRATS ON SCREWING UP ONCE AGAIN BEST BUY IN BOSSIER!!!
Great customer service, had what I was looking for.