Curbside pickup for a dishwasher was fast with no issues
To the guys who helped me with the open box TV 5 minutes before close and through 15 minutes after close: Ya'll the heroes we don't deserve. Give those guys a raise now.
The place where I buy all my electronics
Went into the Bossier City location get new phones. I was in the market for two phones. However they only had one of the two phones in stock. My husband received the phone that was in stock and I was told the other would be shipped from the Texarkana store to me. Well, the order has been delayed twice since I placed the order and apparently it was shipped from a store near New Orleans and is now sitting in Dallas. When I called the store phone number, I spoke to a bot, then was sent to what I assumed a call center in another country.
I'm giving 3 stars because everyone was friendly in the store the day we went in and the person at the call center tried her best. I just feel that the promise, that was given by the employee when I order, was not able to be kept. Best Buy employees, don't say or promise something that won't happen. Thanks!