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Best Buy Covington
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Covington
How do I check product availability at the Covington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Covington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Covington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Covington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1718 reviews)
elizabeth g
May 07, 2026
5 out of 5
Removed 7 viruses from my computer. Such a savings to use their Geek protection!
Debbie S
May 04, 2026
1 out of 5
Will not be shopping here ever again. Will not go
Response from Best Buy
May 04, 2026
We always want to deliver a great experience in our stores, and understand the frustration when you felt we missed the mark. We'd like to hear more about your experience, and ensure it is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/tQQkYM), Twitter/X (https://bby.me/2NCIzr), or Instagram (https://bby.me/aCgBqD), and mention your Google review, 148658.
john g
May 01, 2026
5 out of 5
Cay at Geek Squad and Keshawn at the computer section were both very helpful. I had multiple problems with my laptop and my wife's tablet quit working. Cay went to great lengths to explain the problems with my laptop, because I'm next to worthless when it comes to anything IT. Her patience with her explanations was appreciated as well as explaining things so I could understand. Keshawn took a great deal of time showing my wife tablets that would fill her needs and when she told him that I would probably need a new laptop, he spent even more time showing her what was available. I did get a new laptop and the Geek Squad was able to transfer files from my old laptop to my new one after they made repairs to my old one. Together they made our experience at Best Buy very gratifying. We have used this store before and I'm sure will do so in the future as we travel constantly. Thank you for helping us. John and Casey.
L
April 10, 2026
1 out of 5
BEWARE of the return policy. 14 days… Best Buy lost me as a previously new customer that was warned not to do business with them. Should’ve listened to my warning. NEVER again. The manager was not polite.
Response from Best Buy
April 10, 2026
Good Evening,
We absolutely understand how you are feeling after having an issue regarding the return window. We would love to review this further with you. Please feel free to contact our team by sending us a private message on social media with your Google review case ID: #140417.
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