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Frequently Asked Questions About Best Buy Hammond
How do I check product availability at the Hammond Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hammond Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hammond stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hammond Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1397 reviews)
William
August 06, 2025
5 out of 5
I love Best Buy Just always run short on cash while in there
brl
August 05, 2025
5 out of 5
FYI: Geek Squad is certified iPhone techs, too. Nick was able to unlock my friend's iPhone when an accessibility tool locked up the phone.
Roberto T
August 02, 2025
5 out of 5
I like this BestBuy alot!!
tommy k
July 30, 2025
1 out of 5
Terrible customer service. Won’t go back to the Hammond store.
Response from Best Buy
July 30, 2025
Thank you for sharing this experience, Tommy. This is not the experience we want for our customers. We strive to make store visits an embracing, simple, and enjoyable experience each and every time, and we definitely expect our employees, from top to bottom, to conduct themselves as professionally as possible in every situation. I appreciate you choosing us for your purchase, and I'd like to get this reviewed for you further.
Please send us a message with more details through our social media channels on Instagram (https://bby.me/aj0y2s), X/Twitter (https://bby.me/4zal1s) or Facebook (https://wwwhttp://facebook.com/bestbuy). Also add Google Review 22619. We look forward to hearing from you.
Sincerely,
^Deysha