How do I check product availability at the Hammond Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hammond Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hammond stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hammond Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1449 reviews)
Thomas W
June 02, 2026
5 out of 5
Quick and easy
Elizabeth L
May 30, 2026
5 out of 5
Dunkie was very helpful today and greeted us so friendly and he fixed us up with what we needed and he took the time with us to make sure we had what we needed. The 5 stars are for Dunkie.
I give zero starts to the geek squad- The Geek squad guy was not helpful at all he stated the obvious and then pointed in the direction of where I could find what I needed but then said he didn’t know what voltage I would need and didn’t even bother to be helpful at all. He needs to go find another job not part of customer service.
Scott L
May 08, 2026
1 out of 5
Don't call the Hammond phone number if you think you are going to be able to ask a question or speak to anyone there.
After arguing with a "virtual assistant" I was transfer offshore to Baboo, who cannot tell what is in stock!
Response from Best Buy
May 08, 2026
Hello,
Thanks for your review. We understand your concerns with not getting the help you needed. If you have a question we're more than happy to help. Please connect with us by sending a private message on one of the below social media platforms. You may include the Google review ID 150227 as reference.
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