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Services Offered
Geek Squad Services
Apple Shop
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Hammond
How do I check product availability at the Hammond Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hammond Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hammond stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hammond Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1444 reviews)
l l
April 16, 2026
5 out of 5
I had an excellent experience at Geek Squad inside Best Buy! The service was fast, professional, and super helpful from start to finish. If you go, definitely ask for Troy—he really knows his stuff and goes above and beyond to make sure everything is taken care of.
He took the time to explain everything clearly, answered all my questions, and made the whole process stress-free. You can tell he genuinely cares about helping customers, not just fixing the issue and moving on.
If you need help with any of your electronics, Geek Squad is the place to go—and Troy is the person to see. Highly recommend!
Bethany M
April 10, 2026
5 out of 5
Isaiah helped me pick a computer for my specific needs, he knows his stuff‼️He was knowledgeable in all of the computers that we looked at. He was super polite, helpful, and just all around "AWESOME"!! I give this guy an A+💯
Best Buy bosses, please give this fellow an extra gold ⭐️ for being a great employee‼️Every Best Buy needs an "Isaiah" to have in their stores. Thanks a million Isaiah!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️
All N
April 05, 2026
5 out of 5
My husband & I went in yesterday to the Hammond location to get me a new pair of Ray Ban Meta glasses , unfortunately our Dog Polo destroyed my others as I left them out the case - it’s mamas fault .. Well I’d started doing content & google reviews about a year ago & I needed those glasses - Christmas my Hubbie and with happen & Now we were faced with this - As we entered Best Buy we were greeted & a lady stopped & asked if we were looking for anything in particular ? I immediately responded “yes I need to get some new Meta glasses” she said “yes, right this way & let me get Isaiah he’s a specialist with the Meta glasses !” & she did NOT make that up - Isaiah approaches with such courteous , professional attitude & demeanor - his energy really helped calm us a lot on searching for a new pair of glasses - his knowledge of the Meta glasses helped a lot with accepting his recommendations .
Isaiah is definitely an asset to Best Buy & if I ever need anything from there I pray he’s there & able to assist us. Thank you Isaiah you made our buying a great experience & success
James J
April 05, 2026
5 out of 5
Great place