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Services Offered
Geek Squad Services
Apple Shop
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Hammond
How do I check product availability at the Hammond Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hammond Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hammond stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hammond Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1448 reviews)
Scott L
May 08, 2026
1 out of 5
Don't call the Hammond phone number if you think you are going to be able to ask a question or speak to anyone there.
After arguing with a "virtual assistant" I was transfer offshore to Baboo, who cannot tell what is in stock!
Response from Best Buy
May 08, 2026
Hello,
Thanks for your review. We understand your concerns with not getting the help you needed. If you have a question we're more than happy to help. Please connect with us by sending a private message on one of the below social media platforms. You may include the Google review ID 150227 as reference.
X: https://bby.me/vcEroW
Facebook: https://bby.me/AD1h3P
Instagram: https://bby.me/aCrhxa
Annastacia S
May 08, 2026
3 out of 5
👎🏼
Hunter C
April 25, 2026
1 out of 5
I needed something that is only carried at Best Buy. I needed it ASAP. I knew I had time since closing time online says 9. After a 26 minute drive, I arrive at 8:18 to see 3 workers closing the shutter doors outside. I wasted almost a full hour driving to Best Buy, just for it to be closed early. If there is a chance of closing early, it should be noted online.
Response from Best Buy
April 26, 2026
Good Morning, Hunter,
We certainly understand how you are feeling after arriving at the store to find that they were closed earlier than expected. We would love to review this in depth with you. Please contact our team by sending us a private message on social media that contains your Google review case ID: #146104.
- Facebook (https://bby.me/oe0swg)
- Twitter/X (https://bby.me/72C4Fp)
- Instagram (https://bby.me/wEnBxQ)
l l
April 16, 2026
5 out of 5
I had an excellent experience at Geek Squad inside Best Buy! The service was fast, professional, and super helpful from start to finish. If you go, definitely ask for Troy—he really knows his stuff and goes above and beyond to make sure everything is taken care of.
He took the time to explain everything clearly, answered all my questions, and made the whole process stress-free. You can tell he genuinely cares about helping customers, not just fixing the issue and moving on.
If you need help with any of your electronics, Geek Squad is the place to go—and Troy is the person to see. Highly recommend!