regulus
February 10, 2025
4 Stars solely due to The Geek Squad inside! I haven't walked into Best buy in probably 5-10yrs & if I did, it was one time maybe. As I walked in, There was a young lady employee speaking to a Male employee right in between the doors. The young lady was pretty rude and had no time for my stupid reference of why I was walking in with a Laptop my dad just purchased a couple hours prior, that wasn't allowing a network access, so hence my arrival. She literally rolled her eyes at me as she rudely shakes her hand in the Geek Sqaud direction than starts staring back at the due she rather flirt with than be welcoming and kind to a customer with a smile possibly..
I would be so impressed if upper management actually reads this & checks the recording, it was 2/10/2025 around 3pm
Best Buy purchase process is horrible😡😡‼️‼️they don’t value their customers time or money ‼️‼️
Response from Best Buy
January 31, 2025
Hello, Tammy,
Thank you for your feedback on Google my Business. Going through a horrible purchasing experience is upsetting. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links below. When you are reaching out mention "Google Review 64761488", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Very intelligent associate