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Best Buy West Bank
Services Offered
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Frequently Asked Questions About Best Buy West Bank
How do I check product availability at the West Bank Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Bank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Bank stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Bank Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3409 reviews)
Jenna W
January 05, 2026
1 out of 5
I am so frustrated. I scheduled an appointment to have new appliances delivered weeks ago. The window they gave me was 7am-7pm, so I sat at home all day waiting and they never showed. Every customer support avenue leads to a robot or a foreign call center who can’t provide any information. So I just have no idea what happened to my thousands of dollars worth of appliances. This is insane!
Mark T
January 04, 2026
1 out of 5
Never have what I need in stock.
Ante O
December 06, 2025
2 out of 5
Disappointing
Response from Best Buy
December 07, 2025
Hello, Ante,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with us. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #82982" for reference. You can find us here:
Twitter(X):
https://bby.me/837lyq
Facebook:
https://bby.me/7xzmqo
Instagram:
https://bby.me/cn20ef.
Himu S
December 03, 2025
1 out of 5
This is the worst store to shop. I am here to buy an iPad and waiting for 15 minutes after asking for someone to help me.
Response from Best Buy
December 03, 2025
Hello Himu,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/axq3d7), Twitter/X (https://bby.me/xgp7t2), or Instagram (https://bby.me/xphzly). Please send us a private message or DM to complete the documentation process. Please also reference Google Review, #80983.