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Best Buy West Bank
Services Offered
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Frequently Asked Questions About Best Buy West Bank
How do I check product availability at the West Bank Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Bank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Bank stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Bank Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3238 reviews)
Corey A
November 20, 2024
3 out of 5
Went for an rca to hdmi converter. Couldn't find any or anything close. No one around to help. Went to Walmart and they had 6 available.
Broc J
November 20, 2024
5 out of 5
Excellent, help was 👍
Wacanda K
November 14, 2024
1 out of 5
I went in looking for car holders or phone car holders for my jeep and I didn’t have crap and then I asked for a privacy screen protector from my phone and it had none, and the people that work here are not helpful at all. This Best Buy justclose downdown it’s horrible. I also bought a bag of hot fries here that supposedly don’t expire until March 2025 but they were stale!!
Response from Best Buy
November 14, 2024
Hi, Wacanda,
We are saddened to hear about your experience with purchasing a phone car holder for your vehicle. Ensuring that inventory is available for customers in store and online is important to us. Our team would be happy to assist. Please reach out to our team by sending a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
When reaching out, be sure to mention Google Review 64426570.
Sincerely,
^Tina
JW A
November 14, 2024
4 out of 5
Pretty much the same as all other BB's but in reviews, no news is better than bad news!!