Frequently Asked Questions About Best Buy West Bank
How do I check product availability at the West Bank Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Bank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Bank stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Bank Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3389 reviews)
Joy W
October 17, 2025
5 out of 5
Customer service guy Rudy (im sorry if i have the name wrong) gave me an amazing experience. Wasn’t having the best day but he left me leaving with a smile. Whole staff was great and helpful with assisting. My favorite Best buy!!!
Zachary R
October 11, 2025
5 out of 5
Came in for a quick pickup of Sony noise canceling headphones for my wife. Everyone on the staff was very nice and met our needs. After scanning our QR code it was as easy as grabbing the product from the shelf in customer service desk and after checking my ID we were good to go. Definitely coming back.
max a
October 09, 2025
5 out of 5
Satsha amazing service
Ben C
October 04, 2025
1 out of 5
They don’t even have a check out line the one guy I asked just looked at me confused