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Best Buy West Bank
Services Offered
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Frequently Asked Questions About Best Buy West Bank
How do I check product availability at the West Bank Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Bank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Bank stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Bank Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3400 reviews)
Terrell B
November 15, 2025
5 out of 5
Very helpful staff and good service
Alex
November 14, 2025
2 out of 5
I found the printer ink I was looking for. Their computer monitors are so overpriced. BUT the only reason I'm leaving a two star is because immediately after walking into the store, all I could smell was feces... like awful, flooded bathroom, horrendous feces. It got a bit better as I made my way through the store but idk... Its pretty messed up to ask your employees to show up to a store that smells that bad. I don't know if the bathroom actually flooded or what, but 0/10 that was bad. Very sorry to the staff who has to work in that environment. Great customer service though, despite the stench.
Kevin L
November 10, 2025
4 out of 5
Good store
Zaid A
November 08, 2025
5 out of 5
Great experience at Best Buy! Got a power bank, adaptor, and headphones — all excellent quality. Friendly, helpful staff and great service. Highly recommend