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Best Buy West Bank
Services Offered
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Frequently Asked Questions About Best Buy West Bank
How do I check product availability at the West Bank Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Bank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Bank stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Bank Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3343 reviews)
Matthew C
June 29, 2025
5 out of 5
Ordered a new camera went in, got greeted in front of the store, walked into customer service, had a good little conversation with the employee, and received my product quick and easy 😀
Miche C
June 25, 2025
5 out of 5
thank you to jacob!! i came in upset because i was sure my phone needed to be replaced and i would lose a bunch of sentimental info and while he was not able to help directly he sent me to a place where they were able to restore my information. i would have been devastated to lose everything and so appreciated the honesty. thank you so much!
Thomas G
June 24, 2025
1 out of 5
I went into Best Buy to purchase a cellphone 📱 charger, and after I purchased the phone 📱 charger; Best Buy wanted to purchase a bag for 11 cents 🙃 🤢🤢🤢 , so I decided not to purchase a cellphone charger... a multi-million dollar corporation !!!! ridiculous 🇺🇸🇺🇸👎🏿🤢🤢🤢
Flawsome V
June 20, 2025
2 out of 5
The most unprofessional, unwelcoming best buy ive ever stepped foot in. One of the most memorable moments (before I'd had enough) was when I went there for a screen protector replacement and was juggled between employees because nobody simply wanted to help. The time was 6:11 pm when I arrived & the closing time was 7:pm. I was literally sent away from mobile to the geek or genius squad; whatever... and the guy there told me they all were closed i asked what closing time was and he had the audacity to admit close of business was 7:pm. I replied "well, it's 6:18... how long does it take but 5 minutes to apply? He struggled his shoulders and continued to exit the premises. I'd much rather drive the extra 25 minutes to another location rather than face such trash work ethic.