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Best Buy West Bank
Services Offered
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Frequently Asked Questions About Best Buy West Bank
How do I check product availability at the West Bank Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Bank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Bank stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Bank Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3301 reviews)
Lauren N
March 21, 2025
5 out of 5
Miss Bonnie is so kind and truly helpful! She would walk up to all customers to make sure they were helped. She makes my experience here so pleasant!
Wil W
March 20, 2025
2 out of 5
So slow. No cashiers just customer service. Wait time over 20 minutes! Lots of employees just walking around talking to each other just not here for the customers I guess.
Response from Best Buy
March 20, 2025
Hello, Wil,
Thank you for providing your feedback on Google. We understand your concern for having a slow check out and not having associate assist the cashier. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64949744", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
abdullah ç
March 15, 2025
2 out of 5
There are no products, almost everything missing. Suspecting they will close the shop
Soon. No one knows what currently they have in stock.
They gave me the wrong model. Then they said they don’t have it. I said I see website is saying its in stock, they didn’t help. Then I have ordered from internet and selected pick up store, waited about 20 mins and could get it. And they were like nothing happened.
Response from Best Buy
March 16, 2025
Hello, Abdullah,
Thank you for providing your feedback on Google. Not receiving the good customer service from store, forcing you to order online is upsetting. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64930213", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Alex M
March 07, 2025
2 out of 5
Fui a comprar un celular y estuve más de 30 minutos esperando que alguien me ayude
I went to buy a cell phone and spent more than 30 minutes waiting for someone to help me.
Response from Best Buy
March 09, 2025
Le agradezco que se haya tomado el tiempo de compartir su experiencia, Nulven Me gustaría documentar sus comentarios. Por favor escríbame a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) o Facebook (https://www.facebook.com/bestbuy) con los detalles de su visita, su nombre completo, número de teléfono, correo electrónico y la dirección de la tienda que visitó. También añada Google Review Español 64902517. Esperamos su mensaje.
Atentamente,
^Deysha