Trying to download WhatsApp i catched a malware virus or whatever is called.
Took my laptop to geek squad.in order to get help width. First time I was attended by a lady named Morgan.
She went beyond professional attitude she is warm,kinda,easy going, empathetic and more than that.
She took enough time for checking my device. Finally told me that repair could takes 3 days.
But 2 hours after I received an email
In order to setup an appointment for pickup mi device.
Went there and this time I was attended by Kaleb.
Same attitude that Morgan i asked him about a safe way to download WhatsApp.
Instantly he performed in my behalf
Fully recommended
Fantastic service
Obviously I don't want to come back too often.but if so.... I will get the most warm and professional service attitude
Jessica H
January 06, 2026
Tons of stuff to look at!
Nice store. Well stocked. Prices as expected for this type of retailer.
Went in looking for information on a product... I was not greeted as I walked in and couldn't find anyone on sale floor for help. After looking for several minutes I finally found the product I wanted but it was more expensive then I thought it would be. With no help from a store employee to answer questions I had I left without making purchase. Store was not organized will and full of clutter and products not on shelves. I will not return to this store!
Response from Best Buy
December 30, 2025
Hello there, Shawn!
Thank you for taking the time to reach out on Google with a review. We can fully understand the need for friendly and attentive support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #97980 in your message. You can find us here:
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