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Best Buy Houma
Services Offered
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Frequently Asked Questions About Best Buy Houma
How do I check product availability at the Houma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Houma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Houma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Houma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1489 reviews)
Janice H
February 18, 2025
5 out of 5
Amazing food and service
dameka M
February 17, 2025
5 out of 5
Kaleb was a great help!!! 😊 very kind young man
David M
February 15, 2025
1 out of 5
The customer service while shopping was excellent. I waited 15 minutes to check out with nobody in line. I wound up leaving product on floor and left. I returned after dinner to the same problem. Took me 15 minutes to checkout again. I had to waive the door guy down to get help. When the cashier finally returned, another customer cut me off and was allowed to checkout before me. He said she helped him earlier. Will not be returning to this store. I'd rather drive an hour to the Kenner store.
Response from Best Buy
February 16, 2025
Hi David,
Thanks for sharing this review with us here. I'm concerned to hear about these experiences, and that it took longer to check out than expected, which I understand would be disappointing. We'd be happy to discuss this further with you to ensure this is documented along with any other feedback you have, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64818196.
Thanks,
^Caleb
Mark C
February 10, 2025
3 out of 5
They dint have everything but they are good doing refunds