Geek square needs to make it more clearer when your stuff will be ready. Appointment at 5 pm but telling me it’s not going to be ready until tomorrow is crazy when the website doesn’t state if you come after a certain time they don’t do it
Response from Best Buy
July 13, 2026
Hello,
Thanks for taking the time to leave a review. It can be frustrating when a repair takes longer than expected and you have to pick up your item the next day. If you would like to formally document your experience, please send us a private message on social media and include Google Review 186521 in your message.
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Took a second to get help but once I was able to get a associate things went well
Geek Squad was able to take care of our issue
During a recent vacation, I visited this Best Buy location and experienced exceptional service. All representatives were highly professional, friendly, and knowledgeable. The comprehensive product information provided during my initial visit prompted multiple return trips for additional purchases. Commendations are extended to all employees and management.