header_logo

More to Explore

Frequently Asked Questions About Best Buy Lafayette

How do I check product availability at the Lafayette Best Buy?
How do I check my order status?
My local Lafayette Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lafayette stores’ holiday hours?

Recent Reviews

4.1
(3164 reviews)
christina j
March 01, 2026
5 out of 5
We visited this store on Friday evening. They had exactly what was needed.
Miosha F
February 22, 2026
1 out of 5
My experience with Geek Squad was very disappointing. Despite having an appointment, I had to wait behind walk-ins, and my appointment wasn’t honored until I contacted Best Buy support for help and given an extension to the store. The guy who answered, handled it very well and got me seen immediately after speaking. When I was finally assisted, I was told they don’t repair iPads in store and would ship it out. The representative rushed through the process and failed to confirm my contact information, using outdated details from years ago. After contacting Apple directly, I was advised to cancel the order and send the device to Apple myself due to the incorrect information and poor handling. Apple also told me iPad should be repaired at Best Buy as they are advertised as and “Apple Approved Repair Location.” Overall, the service felt disorganized and careless.
Response from Best Buy
February 23, 2026
Hello, Miosha, Thank you for sharing your concerns with the information provided in store and your experience waiting for experience. Geek Squad is able to send out iPads, and we do repair many phone concerns in store. You can reach out for support with your experience to us on any of our social media profiles below with Review 120681 for support. Facebook (https://bby.me/h1uiji) Twitter/X (https://bby.me/ig4nmd) Instagram (https://bby.me/w1j9yo)
Martin L
February 19, 2026
5 out of 5
Hablan latino
Carolyn W
February 12, 2026
5 out of 5
I love the staff

About Best Buy Lafayette

bestbuy.com