Chynna L
December 18, 2025
Bought a rog ally, it never worked like they promised. All your games get deleted constantly. This device is a fail. Never worked. And they won't take it back. Bruh. I hate yall corporation now. Like yall sell lemons to ppl. Get them back, and then sell them as open box, the device was already broken, that's why u got it back the first time. Lawyer up if you spend money here, you gonna need it
Response from Best Buy
December 18, 2025
Hi Chynna,
Thanks for your review. We understand how frustrating it is to receive an item that is not functioning properly. We'd like the chance to document this experience and follow up. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/dpfaok)
- Twitter/X (https://bby.me/7xy80x)
- Instagram (https://bby.me/lxl469)
When reaching out, please mention it is regarding your Google Review *90705.
Kindest Regards.
They accept your order take your money say it’s in stock, then after you drive a hour away to pick it up they say it’s not there. They won’t lose money on their mess up but it’s okay for their customers to lose their money.