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Frequently Asked Questions About Best Buy Lafayette

How do I check product availability at the Lafayette Best Buy?
How do I check my order status?
My local Lafayette Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lafayette stores’ holiday hours?

Recent Reviews

4.1
(3193 reviews)
pondra m
May 31, 2026
1 out of 5
I went to exchange a scooter and found one priced at $419.99. I get to the register and is told it is $699.99. Store Manager Jeff stated he could not match the price because he doesn't know if a customer changed it. I asked him to review the footage because I did not change it and he said I should have read the description and barcode. Many people only read the price I told him. He sent an employee to show me the one that price goes to and that employee took me to the same scooter. I told the employee that he just proven my point because he brought me to the same scooter he read from his own phone with the description so I should get it for that price. It is an employee error not customer error because he works there and he basically told me that was the one for $419.99 by walking up to it and saying its this one. But Jeff will not honor the price. This happened on 5-30-26 between 1:45pm I left around 1:40pm to get this matter resolved. I would like something done about this. Thanks
Response from Best Buy
May 31, 2026
Hello, Having an issue with a pricing match at your local store is upsetting. Allow us to hear more about this interaction. Please feel free to connect with us on a private social media link. Mention review #159497 along with more details. Facebook (https://bby.me/Vpehmt) Twitter/X (https://bby.me/ym9CPH) Instagram (https://bby.me/UtBKHk)
CynRgy
May 29, 2026
5 out of 5
Helpful Staff
CynRgy
May 29, 2026
5 out of 5
Freindly staff
Kathrine L
May 18, 2026
1 out of 5
If you call for product availability, you are subjected to mental torture by AI that knows nothing. I no longer shop here because they can't tell me if they carry a product.

About Best Buy Lafayette

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