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Frequently Asked Questions About Best Buy Lafayette

How do I check product availability at the Lafayette Best Buy?
How do I check my order status?
My local Lafayette Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lafayette stores’ holiday hours?

Recent Reviews

4.1
(3136 reviews)
Tyler M
December 14, 2025
1 out of 5
They accept your order take your money say it’s in stock, then after you drive a hour away to pick it up they say it’s not there. They won’t lose money on their mess up but it’s okay for their customers to lose their money.
Beverly D
December 09, 2025
5 out of 5
Great Service .
Jonathan P
December 09, 2025
1 out of 5
They could not replace the VR, so they gave me a store credit. They should have refunded me my money. I am totally not satisfied with this, trying to strong arm.
Response from Best Buy
December 09, 2025
Hello, Jonathan, We appreciate you taking the time to reach out to us regarding your return. Per our Return & Exchange policy found here: https://bby.me/s3bwzs, with a few exceptions, Best Buy and Marketplace Sellers will reimburse you for returned items in the same way you paid for them. Let’s look into this for you. First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/xgdn4a), X/Twitter (https://bby.me/176usd) or Facebook (https://www. https://bby.me/atdho9) with the details of your situation. Also add Google Review 84204. We look forward to hearing from you.
Rachel A
December 03, 2025
1 out of 5
I hate leaving a negative review. I ordered and placed curbside. It states Best Buy is closed. Had to get down, guy at online counter was not friendly, I had to ask for a bag. Awful service.

About Best Buy Lafayette

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