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Frequently Asked Questions About Best Buy Lafayette

How do I check product availability at the Lafayette Best Buy?
How do I check my order status?
My local Lafayette Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lafayette stores’ holiday hours?

Recent Reviews

4.1
(3072 reviews)
S L
July 06, 2025
1 out of 5
Delivery drivers got in a verbal argument in my garage over who does more work. They were extremely loud and many expletives were used and one of the delivery persons kept begging for the other to just fire him. The delivery took way too long and my delivery was not completed properly. Old connections were placed on my dryer while the box of new connections were left in my garage. Drivers did not clean up after themselves. Box parts, the boxes, styrofoam were all left for me to clean. Drivers did not demo the products and I was left to remove the protective wrapping from both appliance units. I’ve had to contact Best Buy to complain. I’ve had to contact BB on more than one occasion to get someone out to put the correct connections on my appliance. When I did finally get a date it’s a week after the initial delivery. I was refused a refund for my delivery charges despite the inconvenience.
Rj R
June 29, 2025
5 out of 5
Had a stereo installed in my old truck. Technicians were very courteous and highly knowledgeable. Had me in, programmed, and out in under an hour of my schedule time.
MYL S
June 28, 2025
1 out of 5
Bad, his personal attention is unpleasant and despotic, he is only the main manager, he treats you with respect
Ashley P
June 27, 2025
1 out of 5
Stopped by to purchase printer at Best Buy On Johnston Street for my office a nice young man who also assisted me with screen on my att phone, made a suggestion printer wasn’t available so he ordered for me at register 3 online and advised me to pick up near my office in Denham Springs, I picked up in Denham Springs and ….within a few days printer started giving us issues in the office, so I held unto it and purchased a new printer elsewhere..today I had time off so i stopped by to return went to customer service cashier there couldn’t help so I asked her to get a manager and the manager that came up so that I would have to go through HP to return because I didn’t buy warranty, I told her I wasn’t offered warranty the cashier was rushing to close when I checked out it was well after closing and he didn’t mention that I could but it. As a manager she did nothing to help this situation. I’ll be closing my Best Buy credit card due to this situation.

About Best Buy Lafayette

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