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Services Offered
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Frequently Asked Questions About Best Buy Lafayette
How do I check product availability at the Lafayette Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lafayette Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lafayette stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lafayette Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3232 reviews)
Regina A
October 27, 2026
1 out of 5
I went into the store to buy a table, the price was $149.99. When we got to the register it came up an other price. I ask to speak with a manager,he refused to come and see what I wanted. The young salesman kept asking for help from everyone in the store. It was sad that no one in management came to see. I have worked in retail, whatever the price says u have to honor it. So if anyone planning on going to Best Buy be on the look out management will not come see what u want.
Response from Best Buy
October 27, 2026
Hello, Regina,
We appreciate you taking the time to write us regarding your experience. While we do our very best to ensure all products are properly labeled and in the right place, we are human, and mistakes happen. Nevertheless, we always expect our employees to be as professional as possible with our customers under all circumstances. Let’s get this addressed for you.
Please write us through our social media channels on Instagram (https://bby.me/CpR4hR), X/Twitter (https://bby.me/Flektn) or Facebook (https://www. https://bby.me/36P0oO) with the details of your situation, as well as Google Review 244358. We look forward to hearing from you.
Conor C
October 26, 2026
5 out of 5
Really good with providing information to the customers on the products they are purchasing. The Galaxy Phone Stand makes me enjoy the variety of Samsung Galaxy devices available.
Genie B
October 24, 2026
5 out of 5
Kevin in mobile was super cool and was patient with us. Thanks Kevin!
Vincent O
October 22, 2026
5 out of 5
Good service