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Best Buy Lake Charles
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Lake Charles
How do I check product availability at the Lake Charles Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lake Charles Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lake Charles stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lake Charles Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2037 reviews)
sandeep m
August 06, 2025
4 out of 5
Ok good
Sir H
July 26, 2025
5 out of 5
Always the best when it comes to ordering electronics and other things... order a phone case and watch band online picked it up less then a hour..
Stephanie G
July 25, 2025
5 out of 5
I had a great experience at Best Buy. As soon as we walked in, someone greeted us and offered help right away. The staff was friendly and helpful. The store was clean and organized. We found everything we needed without any hassle. It made shopping quick and easy.
Kloeigh D
July 25, 2025
1 out of 5
Location is Lake Charles LA. Had an appointment scheduled with Geek Squad @1020, drove 30 minutes there just to find out that they were closed due to power issue (which is understandable sometimes you can’t help that but you could have atleast sent out a message). They had a sign on the door saying that they would be open at 1pm. Came back at 1pm just for them to tell me that I would have to come back again on another day bc my appointment was canceled due to their outing and they have to continue on with others. My issue is that i drove here twice today! I got zero messages about the power outing nor the fact that if your appointment moment was before 1 that it was canceled. I get things happen but there was zero communication. Just a waste of time and money at this point.
Response from Best Buy
July 25, 2025
Hi there, Kloeigh,
Thank you for leaving a review here on Google. I can understand expecting timely communication regarding your appointment, especially in a case like this where the store was affected with a power outage.
If you would like us to document your feedback, please send us a private message on social media. We are available on any of the following platforms: Facebook (https://bby.me/8qk376), Twitter/X (https://bby.me/7snihn), or Instagram (https://bby.me/9gwsof).
Please mention the phrase “Google review #20374” when reaching out.
Regards,
^Ravi