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Frequently Asked Questions About Best Buy Lake Charles

How do I check product availability at the Lake Charles Best Buy?
How do I check my order status?
My local Lake Charles Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lake Charles stores’ holiday hours?

Recent Reviews

4.0
(2056 reviews)
Daniel .
December 01, 2025
1 out of 5
Its hard to get some customer service at this location. Yell out very loud "Can I get some customer service"!?, and someone will eventually come. I was next in line at the phone department. The employee helped the customer in front of me, then walked away to do nothing. When I yelled out, he came.
Response from Best Buy
December 01, 2025
Hello, Thank you for the review. That is certainly not the customer service we strive to provide. We regret to learn this was your experience. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 79690
Bryan “
November 30, 2025
5 out of 5
Best place for tech items no one else has in stock.
Cj
November 29, 2025
5 out of 5
Bryson is a amazing worker great advice
J
November 29, 2025
5 out of 5
Awesome customer service, even in the craziness of the black friday, they were really patience with us and answer all our questions. Knowledge about products 10/10

About Best Buy Lake Charles

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