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Best Buy Lake Charles
Services Offered
Geek Squad Services%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Lake Charles
How do I check product availability at the Lake Charles Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lake Charles Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lake Charles stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lake Charles Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2005 reviews)
Katie T
March 19, 2025
5 out of 5
It's impossible to get in touch with y'all over the phone
Algeria J
March 16, 2025
5 out of 5
Professional crew.... Very helpful
Courtney S
March 10, 2025
1 out of 5
February the 26th I ordered a range. It took a week to come in. On the day of the delivery the stove was defective. I was in disbelief and it was upsetting.. I have been without a stove for a week at this point. The driver said someone would contact me about getting another stove with 24 hours. No one did and I contacted them. I received a text message with a link that said i can schedule an appointment. I clink on the link and i did just that. I didn’t receive a text message or email with confirmation, so I call customer service. The guy stated that only the installation was schedule. I thought how is that possible when i paid for delivery and instillation. How is that even possible? An appointment for installation and not for delivery. It is STUPID. By this time im frustrated and angry. He told me that in 4 hours somebody would call and of course no one did. I called back and I was told the earliest delivery would be March 15th. That makes 2 weeks without a stove. UNACCEPTABLE! I spoke to a manager and he was useless. It’s not my fault that a suppose brand new stove was defective. Why wasn’t the stove checked before delivery? I demanded my money be return immediately. I will take my business else. Overall terrible and disheartening situation. I WILL NEVER BUY OR STEP FOOT IN THIS TRASH PLACE AGAIN. I DO NOT RECOMMEND, PLEASE EXPLORE OTHER OPTIONS!
Response from Best Buy
March 10, 2025
Hello, Courtney,
Thank you for providing your feedback on Google. Having a defective store delivered and then having to wait two more weeks for a replacement is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64912521", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Heather
February 22, 2025
4 out of 5
It's a small best buy compared to others but the staff was amazing and very helpful