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Best Buy Lake Charles
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Lake Charles
How do I check product availability at the Lake Charles Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lake Charles Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lake Charles stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lake Charles Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2073 reviews)
Louis G
January 15, 2026
1 out of 5
I'm unhappy. My 78 y/o mother in law needed a Chromebook. Went to best buy. Talked to 3 different sales people. 1 helper, one not listening trying to upsell to $100 higher priced product that didn't fit her needs. She wasn't to the front desk, and the blue shirt checking her out says "you don't want that, they break within a - want to buy a warranty". MIL was confused. She was just told the product was good by one person. Tried to be upsold by a deaf salesman, then her money was basically refused at the checkout, before they tried to hit her for more money. She is 78, not an idiot. So, goodbye Best Buy, hope you get your house in order.
Nathan B
December 30, 2025
5 out of 5
Very knowledgeable staff but this store has to struggling by how over priced everything is. It’s insane.
David A
December 27, 2025
5 out of 5
Had a great experience working with Aiden J exchanging an air fryer for a food processor as a Christmas gift for my mother. Knowing nothing about kitchen equipment, he was a big help navigating the website, reviews, features, and ordering the new product! Thanks Aiden👍
Murfie's l
December 24, 2025
5 out of 5
They had exactly what I needed and the staph was super helpful