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Frequently Asked Questions About Best Buy Monroe
How do I check product availability at the Monroe Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroe Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroe stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroe Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1958 reviews)
Hannah C
August 12, 2026
5 out of 5
I went to purchase a new screen protector, and True helped tremulously! He cleaned my phone and installed new protector for me. He’s super friendly and helpful. True is the greatest ever!
Gerald R
July 12, 2026
5 out of 5
Employees were very helpful.
Michael L
June 25, 2026
1 out of 5
Order a new phone went in to pick up foun out transfer data to new phone was $40 asked a gu6 for assistance he sa don't have time to transfer phone helping other customers very rude finally got som help guy was very kind other guy needs to be reprimanded very very rude
Response from Best Buy
June 25, 2026
Hello Michael,
We can see why you’d be upset if you felt you were treated rudely and did not get the help you needed transferring data on your phone. We would like to see if we can help in any way. Your feedback matters. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #177702 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/R23jep)
• Twitter/X (https://bby.me/24kL7R)
• Instagram (https://bby.me/rWVzYs)
A K
June 21, 2026
5 out of 5
So I went to find a new laptop. I had in mind what I wanted to pay, however you know it never works out that way. While browsing the area Connor greeted me and provided the help I needed to walk out with my laptop in the same day. He was knowledgeable and gave good advice. I appreciate the fact that he put my needs first and didn't just try to sell me a computer just to make a sell. Would I go back? I absolutely would!!! Customer service is everything and it doesn't take a whole lot to be kind. Thank you Connor, well done!