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Best Buy Monroe
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Frequently Asked Questions About Best Buy Monroe
How do I check product availability at the Monroe Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroe Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroe stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroe Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1868 reviews)
LaTanya S
February 15, 2025
1 out of 5
It was a horrible experience. I went in the store to purchase an iPad. I waited 40 minutes. No one came to help. Finally, my sister went to the front desk to see if we can get help we made it waited another 30 minutes. Still no help after an hour and 20 minutes we finally decided to leave as we were leaving the greeter asked us unapologetically we get help? We said no And he had no remorse. It was the worst experience ever. I’ll just purchase online from the Apple Store or go to Shreveport or jackson Mississippi I will never enter that store again.
Response from Best Buy
February 16, 2025
Hello, La Tanya,
Thank you for the review. I can understand your frustration with not being able to receive help to purchase an iPad. That is not the experience we strive to provide to our customers.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64818592.
Regards,
^Kristy
Amber G
January 16, 2025
5 out of 5
Good service.
Catherine V
January 14, 2025
1 out of 5
Okay my experience is I ended up with a card from Best buy and the interest rates will eat you alive So paid it off never will go back again..overpriced!!
Response from Best Buy
January 14, 2025
Hello Catherine,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64677763" and share your full name, email, and phone number.
Thanks,
^Vanessa
Randy W
January 02, 2025
5 out of 5
The staff was very helpful and professional.