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Frequently Asked Questions About Best Buy Monroe
How do I check product availability at the Monroe Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroe Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroe stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroe Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1891 reviews)
Shawn K
July 15, 2025
5 out of 5
Everyone there is super friendly and even more helpful! Landen helped me find exactly what I was looking for for the best deal. I just can't understand why Best Buy doesn't pay these guys commission?
Wayne S
July 03, 2025
1 out of 5
Went to buy a few items. Door greater asked what I needed. I told him and he gave me a general direction of where I could find what I needed. and said he would get a member of staff to help me with an locked up Eletronic device.
Waited a bit. Couldn't find what I was looking for in the section I was pointed to. Continued to wait and no one ever showed up.
Walked over to a different section found half of what i needed. A Team Member eventually came up to me and asked what I was needing.
When I told him. He said that his manager said he couldn't help me any longer. Told me to go somewhere else. and Walked off the help someone else.
Handed what i had in my hand back to the door greeter and told him that i was told i couldn't be helped and walked out.
At no point was I rude. The only interaction I ever even had with someone was the Door Greeter and the one guy who I was told I was also needing an Apple TV.
Honestly. I'm just as confused as I am angry.
Bill B
June 26, 2025
1 out of 5
Guy at the door was terrible. Very rude. No empathy at all. Don't seem to care about customers. Will shop somewhere else in the future.
Marvin R
June 23, 2025
5 out of 5
The staff was attentive and friendly. Very helpful