How do I check product availability at the Monroe Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroe Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroe stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroe Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1931 reviews)
Rhonda B
January 15, 2026
5 out of 5
Great electronics store. We were assisted very quickly, and he was knowledgeable in all areas of the store
Alyssa P
January 10, 2026
3 out of 5
Went for phone cases, shelves were all pretty much out of stock on everything.
Response from Best Buy
January 10, 2026
Hello,
Thanks for your review. We would like to speak more regarding your visit. Please send us a private message, so that we can get some additional information. You can do so through one of the below platforms, please also include the Google review ID 103043 in your message.
X: https://bby.me/c3az54
Facebook: https://bby.me/sck4tl
Instagram: https://bby.me/k0jujy
Marlie G
January 06, 2026
5 out of 5
Took my grandson to Best Buy for the first time last week. He said it was his new favorite store.
Parker P
December 22, 2025
1 out of 5
Attempted to reach the store via call. Completely useless. Automated robot answer was no help. Would like the option to talk to a real knowledgeable person.
Response from Best Buy
December 23, 2025
Hi Parker,
Thanks for sharing your experience with us. We can understand your disappointment that you weren't able to get the help you needed when calling. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/97tln3), Twitter/X (https://bby.me/m7frbc), or Instagram (https://bby.me/kigdpo) and mention your "Google review #93434," we'll be happy to look into this with you and provide any further assistance that you need.