How do I check product availability at the Monroe Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroe Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroe stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroe Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1845 reviews)
Chloe C
November 12, 2024
1 out of 5
Was in there 30 minutes, no one assisted me or offered to assist. One gentleman even said when I asked for assistance that "it's not his area" and walked off. Do not recommend this location.
Response from Best Buy
November 12, 2024
Hi Chloe,
Thanks for sharing this review with us here. I'm concerned to hear about this experience and that you didn't receive any assistance while in our store, which I understand would be disappointing. We'd be happy to discuss this further with you to ensure this feedback is documented, and provide any further assistance that you need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64416253 so we can assist.
Thanks,
^Caleb
Tyler F
October 30, 2024
5 out of 5
Great selection of electronics and very helpful staff..
MATT M
October 21, 2024
5 out of 5
One way or another
V J
October 12, 2024
5 out of 5
What's in the HUGE box??? Could it possibly yes possibly be a brand new Sony Bravia 8 68 inch TV? The Best buy staffed that helped us get it into the truck was so helpful! As a matter of fact everybody that we had contact with at Best buy was delight to work with. The computer systems were down the first time went to the store, but fortunately they talked me into a much better TV. I can't wait to get it mounted!