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Frequently Asked Questions About Best Buy Monroe
How do I check product availability at the Monroe Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroe Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroe stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroe Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1971 reviews)
Brandon W
September 25, 2026
2 out of 5
We had a washing machine delivered today and they left all there trash in 2 different spots at my house. Like why didn't yall take your trash when you took the old washing machine. Please do better
Response from Best Buy
September 25, 2026
Hello Brandon,
Thanks for your review. We strive to provide our customers with the best support and experience possible. Feeling this has not been the case with you is upsetting to hear.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/vU0c5M)
- Twitter/X (https://bby.me/gExGqg)
- Instagram (https://bby.me/owYhQs)
When reaching out, please reference your Google Review 226609.
Tye P
September 14, 2026
1 out of 5
Sold me defective equipment. They only allow 14 days to return. It's ridiculous. Will be returning the appliances I purchased before the defective item return was attempted. Waste of space.
Haley P
September 08, 2026
5 out of 5
I am leaving this 5 star review for the exceptional service of Best Buy employee, Connor. This is an overdue compliment. I visited Monroe, LA Best Buy back in June to purchase an array of items for my church’s media setup. We were completely upgrading our computer, monitor, tvs, etc and I had a million questions about the ins and out of set up, multiscreen operation & product comparisons. Connor answered every single question. If he didn’t know the answer he found out. He was kind and patient and took the time to teach me and walk me through all of my options, never pushing me towards an expensive item, but being honest about the basics I would need to make things work and the options that I had to level up, if I chose to. He listened to my goals, helped me stay within budget and even drew up diagrams of the best way to set up my supplies for what I was hoping to achieve. He made the process enjoyable. Thank you, Connor!
Anastasia D
August 19, 2026
5 out of 5
Very nice and the employees are helpful