Elizabeth D
February 07, 2026
Poorest quality service. They make the mistake, and pass the blame onto the customer. Corporate office completely agreed. Good Geek squad is Michael at the Vets store. Supervisor could have cared less. Corporate open 24/7, great people.
Response from Best Buy
February 08, 2026
Hello,
Thank you for the review. We understand the importance of receiving great customer service. We regret to learn this was not the case for you.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 114593
This Best Buy is a sleeper hit. The prices are better then Amazon for a lot of popular items and the staff actually know what they are talking about.
I'm giving this Best Buy 5 stars solely because Jaden in the computers section was tenacious in helping find what I was looking for. He never said "inventory may be incorrect" when it wasn't where expected or anything of the sort. He found what I was looking for.