Best Buy Harahan

I am beyond disappointed with my experience purchasing what was advertised as a brand-new TV from Best Buy. When the TV arrived, it was immediately obvious that it was not new. The box had already been opened, the bag containing the remote control had been ripped open, and someone had simply taped it back together before shipping it to me. There is absolutely no way this product should have been sold as new. To make matters worse, when I contacted customer service, I was told I couldn't even exchange it at my local store because they don't have any new units of this make and model in stock. If there are no new units available to replace a "new" TV that was sent to me already opened, then why is Best Buy advertising and selling this model as new in the first place? It certainly gives the impression that customers are paying full price for products that have already been opened or previously handled. The customer service experience only made things worse. It was extremely difficult to communicate with the representative I reached by phone, and rather than showing any concern or taking ownership of the issue, they seemed completely uninterested in resolving it. I left the call feeling like my concerns meant absolutely nothing once Best Buy had my money. The most frustrating part is that this wasn't a minor inconvenience. This was an expensive purchase, and instead of feeling excited to set up a new TV, I was left questioning whether I had just paid full price for someone else's return. No customer should have to inspect a "new" purchase for signs that it's already been opened before they can even enjoy it. Trust is everything when people spend hundreds or thousands of dollars on electronics. Best Buy has lost mine. If a company is willing to ship an opened product as new and then tells the customer there is no new replacement available, what confidence should anyone have that they're actually receiving what they paid for? This experience has made me seriously reconsider ever shopping with Best Buy again. There are too many retailers competing for customers today to accept this level of quality control and customer service. If this is how Best Buy treats customers after the sale, I'd encourage anyone making a major electronics purchase to think carefully before trusting them with their business. I paid for a new television, not an open-box product disguised as new. For a company that promotes itself as a leader in consumer electronics, this experience fell far below even the most basic expectations. I expected professionalism, honesty, and accountability. Instead, I received an opened product, an unsatisfactory response, and a complete lack of confidence that Best Buy stands behind what it sells. If I could have given ZERO stars, I would have!

good prices on the latest tv's

Great experience from the moment I walked in the door I had someone helping me the whole experience. I signed up for a credit card that never came in however kinda hate how they're being made to push that at register.

I absolutely love Kenner Seafood. IDK what's going on with them at lunchtime. I've been there twice in 6 weeks and unfortunately it's not been their best. IDK what's wrong but I'm actually thinking of fisherman's wharf may be my next choice. I'd really wrather my favorite place.