Worst delivery ever! I bought a washer and dryer from Best Buy, and they used a partner company for delivery and installation. They delivered the set but did a horrible job installing, and just walked away telling me that I need to finish it. The guy didn't attempt to even try to install the dryer correctly, just left it blocked my back door. I signed just to get them out of my house. Best Buy nor the delivery company never followed up with me to see if I got the delivery or how was my delivery experience, and I know why. They know that they are giving customers bad service. Best Buy needs to do much better. I'll buy only from Home Depot or Lowe's from now on, because I haven't never had issues like this with them and I have bought multiple appliances from them over the years. If you are reading this, be careful. I wished I had stayed buying from the other guys and never dealt with Best Buy.
Lot of stuff that you can get at cheap price.
We were and have so nice advice!! Recommended
The one person assigned to Geek Squad reset my iPad. However, the store's selection of cases and accessories was very minimal. They also had no cashiers. There was one person in Customer Service and one at the stand where you walk into the store. He would go to Customer Service to help when he could. We were told there were no cashiers because they had called out sick. The employees that were working were doing all they could.
Response from Best Buy
May 28, 2026
Hello, thank you for taking the time to share your experience with us. Being able to find what you need, and check out efficiently is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #158290".
Facebook (https://bby.me/2Tmn7q)
Twitter/X (https://bby.me/jLjk87)
Instagram (https://bby.me/9V6NR2)