Best Buy Shreveport

Needed A Charger Block... Didn't See It In The Place I Thought It Was... In There For A While Lookin For It... On The Way Out... A Female Blue Shirt HELP Me Locate It... The Trip Was A Successful One... Thanks...

It’s got the goods

We were ready to purchase a 58 inch but another representative came up and said that it wouldn't fit inside of our car without being damaged. Not to mention all of the questions they ask during purchase for add ons to jack up the price. We ended up not buying anything. Edit: Let me clarify what I was saying because at the time of writing this review I was a little disappointed and distraught. There were two salesmen, one from Samsung and one from Best Buy trying to assist us with our purchase. The Samsung guy was an African-American and the long haired Best Buy guy was a Caucasian. Another short haired Caucasian guy from Best buy suddenly interrupted the transaction that we were making. We told him we wanted a 58 inch but we wanted to make sure it would fit into our Corolla. We wanted to measure a box of theirs but the short haired guy repetitively blurted out that it wouldn't fit and then we proceeded to tell him that's okay we would like to see it for ourselves. Afterwards we asked them to possibly see a box to test the fit, it was understandable that they would not be able to let us use one of their boxes therefore we asked further to see a 58 inch box so we could measure it for ourselves. Then he proceeded to say, 'it doesn't matter, I don't think its going to fit'. Instead of him trying to sell us another size to make the sale he kept discouraging us from buying anything and it appeared as if he was enjoying the moment. You should remind your salesmen that just because a person wants to buy a discounted item doesn't give them the rights to judge the book by its color. He doesn't realize we reported him but instead of taking this further into that direction we respect Best Buy too much and have never had this issue before so we decided to just report to management and take it as an isolated incident. We will continue to be a customer because sometimes people don't realize the impact of their actions. Thank you and Be Blessed!

I went there to recycle some old electronics and at least before they had bins you could put your stuff in and leave. Now you have to wait on customer service and there was only one guy working there with a line 8-9 people deep including people picking up orders. I waited 20 minutes and just left. It's not like it benefits me, I could just throw them in the trash. But when they make it difficult to do the right thing, why bother? Train/hire more people. I've been a Best buy customer for years and I also hate their new 14 day return policy unless you buy a "subscription" to be treated like a valued customer. Pound sand.