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Frequently Asked Questions About Best Buy Shreveport

How do I check product availability at the Shreveport Best Buy?
How do I check my order status?
My local Shreveport Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Shreveport stores’ holiday hours?

Recent Reviews

4.2
(2543 reviews)
Cynthia M
April 05, 2025
5 out of 5
The sales people are always very helpful when I am looking for something
Jake
April 03, 2025
1 out of 5
Goto the bossier location! Customer service is much nicer. The customer service needs to learn how to deal with issues. Ordered three stoves and all were broken.
Response from Best Buy
April 03, 2025
Hi, Jake, Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention. We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #65005133 as reference. We look forward to hearing from you. X: https://x.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, ^Kadian
Amanda C
April 01, 2025
5 out of 5
I give this store 5 stars because their employees are very nice and eager to help. As far as their prices go.. 1 star would be sufficient.
Karen K
March 30, 2025
1 out of 5
Just wondering if anyone else has experienced this: Best Buy Geek Squad Agents from this store show up at your house in Bossier Parish to do a site survey for Home Theater Entertainment Center and to install a Soundbar and Subwoofer that was purchased via Best Buy in Bossier City, and all that is done is the first Agent shows up and drops a couple of components behind the TV console. And that results in not being able to watch DVDs, only listen to them. For instance listen to movies, no picture on screen. CDs only listen to. And asks the owner of the original Soundbar and Subwoofer to fix the original one themselves. And also unpairs the TV remote with the TV and unpairs the remote that goes with the receiver for Satellite TV. And leaves without hooking up new Soundbar and Subwoofer. And sells the customer a cheaper replacement. And the next Agent to show up says, "No, I'm not here to "fix" what the other guy broke, I'm just here to install this cheap one. But I can't slide the Console out to plug this cheap replacement in." And promptly leaves and takes the cheaper replacement with him while saying "This happens all the time." And then Customer is advised by Best Buy to call Best Buy Corporate to file a grievance with Best Buy Corporate Ethics Committee And does so. Just wondering if anyone else has had to do this and what the outcome was for them. Thank you Bobby. Unfortunately I have tried that as well with unsatisfactory results. I'll just find someone else and pay them to fix our Entertainment System. However, if you could recommend a company in Bossier Parish to do so, that would be greatly appreciated! I will just continue the grievance with Best Buy Ethics Committee. My spouse is very ill, otherwise he could probably fix it himself. This is upsetting his recovery. And is unhappy with how Geek Squad has handled this. Kindest regards, Karen.
Response from Best Buy
March 30, 2025
Good Afternoon, Karen, We certainly understand how you are feeling after not getting the assistance you needed when you reached out for support with your home theater installation services. We would love to connect with you and be able to look further into this situation. Please feel free to send our team a private message via social media with your full name, phone number, and email address. Also, make sure your message has your Google review reference number in it: #64986157. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby

About Best Buy Shreveport

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