The old version of Best Buy was way better. Anything they have, you can find cheaper elsewhere and enjoy the same quality items. It comes down to store loyalty. About 50% of the staff know their stuff. It they know it, they really know it. If not, they are completely clueless and useless.
Response from Best Buy
July 28, 2026
Hello Katherine,
Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #194702 in a private message. We’re here to listen and help however we can.
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We just purchased our new Kitchenaid oven/microwave combo from Best Buy. The sales rep was very helpful and attentive. The delivery and installation went very well with no problems. I definitely recommend Best Buy for your appliance needs.
My kids where denied service after waiting in line with there summer allowance. My kids were told no then they served other children behind us. I was messaged by others in line that saw us get done wrong. Was a total disrespect to me and my kids. We open on the local page haven’t sold a thing. Best Buy really dropped the ball on this one selective service is not fair
Response from Best Buy
July 15, 2026
Good Afternoon, Scott,
We certainly understand how you are feeling after there was an issue that arose when your kids arrived to shop with us. We would love to review this situation further. Please feel free to send us a private message on social media that includes your Google review case ID: #188122.
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Plenty of parking nice store