We were and have so nice advice!! Recommended
The one person assigned to Geek Squad reset my iPad. However, the store's selection of cases and accessories was very minimal. They also had no cashiers. There was one person in Customer Service and one at the stand where you walk into the store. He would go to Customer Service to help when he could. We were told there were no cashiers because they had called out sick. The employees that were working were doing all they could.
Response from Best Buy
May 28, 2026
Hello, thank you for taking the time to share your experience with us. Being able to find what you need, and check out efficiently is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #158290".
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I am quite disappointed in having to place a review about this Best Buy. However, with that said, I would suggest not placing any reorders with this store.
The moment the 007 Legacy edition dropped I placed my order for pick up. This store has always been great. This time I was lied to twice.
I was told that the Legacy edition came with a 24 hour pre-release and that I would be able to pick it up on the 26th. I was told no, they dont have it, it will be here on the 27th at 10am. Okay, not a huge deal.
10:30am on the 27th, I'm told its on back order and that I will be informed when it arrives as in it could be days. I requested to cancel and they told me I would need to wait 10 mins.
Ended up canceling my order.
Staff very knowledgeable about the products they sell, like high-tech, high-resolution TVs.