Frequently Asked Questions About Best Buy Shreveport
How do I check product availability at the Shreveport Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Shreveport Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Shreveport stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Shreveport Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2599 reviews)
Bibiana C
October 11, 2025
5 out of 5
Amazing
Rolando J
October 07, 2025
4 out of 5
It's a Best Buy.
Nick S
October 06, 2025
4 out of 5
Update: Billy Henry with the cell phone sales made my issue and bad feeling about this store a lot better. Even 3 days after the unfortunate event happened with my phone he was reaching out and got me back in the store to resolve everything for me. He didn’t even have to go that far but he made sure I wasn’t going to wrongly billed by a partner company for a product I never got. He definitely had my best interests at heart here. If you need a phone or upgrade in cell service go speak to him. He will shoot you straight. Best Buy needs to give him a bump in pay and promotion, cause you won’t find many employees out there with his c/s skills. Even the bosses above him weren’t willing to help as much as he did. Thank you Billy! We will do business together soon. The minus one star is still because the supervisors there don’t do jack when issues arise to nip them in the bud.
Response from Best Buy
October 06, 2025
Hey there, Nick,
We understand your concerns surrounding your recent visit with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/9opz1h), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #52259"
Jenny H
October 04, 2025
5 out of 5
We were helped by a knowledgeable sales associate named Brady as we have been searching for the perfect new tv. He explained the difference in types and sizes of TV's. We appreciate his professionalism and patience with our questions. We bought the perfect TV thanks to Bradys humble help.
Customer service is a struggle for most retailers today so we are so pleased with his time and education he offered us to make our purchase. One associate can absolutely make the sales difference even more so when they are Team builders in a business so thank you for employing him at BB I would strongly say his an accet to this locations Team . Bossier City LA