Best Buy Shreveport

I had a very uncomfortable experience at this Best Buy. Off rip, I could already tell this probably wasn’t going to be a good experience based on the way i was approached and how i was spoken to. His tone and approach immediately made me feel uncomfortable. I was shopping for a laptop, and the employee assisting me was extremely pushy about getting me to purchase a warranty and apply for a Best Buy card. I politely told him multiple times that I was not interested in either one, but he continued to insist and repeatedly tried to persuade me. At that point, I felt pressured rather than helped as a customer. The interaction became so uncomfortable that I ultimately felt like I needed to leave the store. I understand that employees are expected to explain promotions, warranties, and other options, but there is a major difference between informing a customer about their options and continuing to pressure them after they have clearly said no. Once a customer says they aren't interested, that should be respected. Unfortunately, this experience left a negative impression on me and makes me hesitant to return. I hope management addresses this because customers should feel respected and comfortable while shopping, not pressured into making additional purchases or opening a credit card.

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Customer service was good 👍🏾👍🏾

Knowledgeable sales staff competive prices