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Frequently Asked Questions About Best Buy Shreveport

How do I check product availability at the Shreveport Best Buy?
How do I check my order status?
My local Shreveport Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Shreveport stores’ holiday hours?

Recent Reviews

4.2
(2535 reviews)
Cynthia L
March 10, 2025
5 out of 5
Excellent service
Michele V
March 01, 2025
1 out of 5
Horrible experience. From beginning to end, and I still have to fight to get my credit card refunded.
Response from Best Buy
March 01, 2025
Hello, Michele, Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64877738. We look forward to working with you. Regards, ^Aaron
Jessica A
February 17, 2025
1 out of 5
Employees were veryyy rude. Went to the Customer Service Center.Came to pickup an item that was never received but were paid for had the online purchase receipt. Employees Didn't acknowledge me. Until I asked for assistance. Even then they had me waiting for over 30minutes. Assisting other customers that came in after me. Bestbuy was my go to when it came to my electronics but after this I will be taking my business elsewhere. I will be filing a complaint as well.
Response from Best Buy
February 17, 2025
Hi Jessica, Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received didn't match what you should expect from us, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64822614. Thanks, ^Caleb
Macey S
February 08, 2025
5 out of 5
The geek squad was very helpful and friendly they fixed my phone in 10 minutes I’m so thankful for them

About Best Buy Shreveport

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