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Frequently Asked Questions About Best Buy Shreveport

How do I check product availability at the Shreveport Best Buy?
How do I check my order status?
My local Shreveport Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Shreveport stores’ holiday hours?

Recent Reviews

4.2
(2532 reviews)
Jessica A
February 17, 2025
1 out of 5
Employees were veryyy rude. Went to the Customer Service Center.Came to pickup an item that was never received but were paid for had the online purchase receipt. Employees Didn't acknowledge me. Until I asked for assistance. Even then they had me waiting for over 30minutes. Assisting other customers that came in after me. Bestbuy was my go to when it came to my electronics but after this I will be taking my business elsewhere. I will be filing a complaint as well.
Response from Best Buy
February 17, 2025
Hi Jessica, Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received didn't match what you should expect from us, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64822614. Thanks, ^Caleb
Macey S
February 08, 2025
5 out of 5
The geek squad was very helpful and friendly they fixed my phone in 10 minutes I’m so thankful for them
TARA K
February 01, 2025
1 out of 5
Ran into grab a phone case. While I was checking out, the cashier was exceptionally impatient. The tap was not working on his end & he kept yelling “Double tap yo phone”. I tries to tell him the tap was not working on his machine & he started smacking his lip & mumbling under his breath. Once the purchase was finalized, he slapped my purchase & receipt into my hand with a neck roll. VERY RUDE.
Response from Best Buy
February 01, 2025
Hi, Tara, I appreciate you bringing this to our attention and would like to investigate this further. This is not the service that we aim to provide and I know how I would feel if I were in this position. Please send a private message or DM to Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) with the following: Full name Phone number Email address Please be sure to mention Google Review 64765084 as well. We look forward to hearing from you. Sincerely, ^Tina
DM C
December 28, 2024
5 out of 5
I recently purchased a variety of computer equipment from Best Buy, and the entire experience was outstanding! The staff was incredibly knowledgeable and helpful, guiding me through the options to make sure I got exactly what I needed. The store was well-stocked with all the latest tech, and I was impressed with the variety of brands and price points available. Everything I bought was in perfect condition, and the checkout process was quick and efficient. What really stood out to me was the level of customer service. The team answered all my questions, provided great recommendations, and even helped me set up a few things before I left the store. It made the whole process so much easier. I couldn’t be happier with my purchase or the service I received. Best Buy has definitely earned my trust, and I’ll be back for any future tech needs. Highly recommend!

About Best Buy Shreveport

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