I recently purchased a variety of computer equipment from Best Buy, and the entire experience was outstanding! The staff was incredibly knowledgeable and helpful, guiding me through the options to make sure I got exactly what I needed.
The store was well-stocked with all the latest tech, and I was impressed with the variety of brands and price points available. Everything I bought was in perfect condition, and the checkout process was quick and efficient.
What really stood out to me was the level of customer service. The team answered all my questions, provided great recommendations, and even helped me set up a few things before I left the store. It made the whole process so much easier.
I couldn’t be happier with my purchase or the service I received. Best Buy has definitely earned my trust, and I’ll be back for any future tech needs. Highly recommend!
Horrible customer service. Left our item and got outta there. Very rude employees.
Response from Best Buy
December 19, 2024
Hello, Catie,
Thank you for sharing your concern with your in store experience. I would be glad to look into your concerns with your experience with rude employees. We certainly don't want employees to be rude to customers and understand that any interaction like this can be difficult. Please reach out to us on any of our Social Media Profiles below with Review 64582415 for support.
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Thanks,
^Tommy
Laycie A
December 04, 2024
Have great prices, excellent service and were very nice
Adrian L
December 02, 2024
Phone started acting up. Sent my wife to Best Buy. It was about 2 hours before it close so I was just gonna do a quick pickup. I placed the order and then called to see if it was ok. I was on hold for 45 minutes. My wife pulls up to the store I’m STILL on hold and The store is empty phone still ringing. Employees standing around laughing and playing. My wife tries to get help but with the pickup but the employee just says there are all These orders waiting to be filled and it’s going to take a while because only ONE person does it. Ok fine but I’m just here to get my one item a leave. He doesn’t even try to look up the order. Proceeds to give her the run around. Goes to look for said product just to buy it but the product isn’t even available to but. It’s empty but it was in stock online. SMH. Ended up having to buy a different product. Terrible service today. Shame Best Buy
Response from Best Buy
December 03, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my online store pickup orders will be fast and efficient. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64508658".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
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