Best Buy Slidell

Bought a pioneer 50in tv and Apple Watch both open box in “ excellent” condition. The TV screen looks like it was in a boxing match and the Apple Watch still had an Apple ID attached to it so pretty much a brick. I went with my toddler to return them. No one at the store would hep me bring the TV into the store so I didn’t have to worry about someone hitting my child with a car trying to get into the store. They tell me go to customer service I wait 30 minutes in line having to drag this tv in store cause no employee wanted to assist me. I get to the front of line and they tell me I must go to geek squad to return the items. AFTER they had told me to wait in customer service for a return. I go to geek squad and takes 6 minutes for one of the four geek squad members who are just standing around doing nothing to assist me. They joke how I “definitely got a color tv” cause it was showing rainbow lines from my “ excellent condition” tv. I’m glad my issues are a joke to them seeing how this was going to be a Christmas gift. Now I have to wait 15 days to get my money back to try and find two more Christmas gifts. Best Buy doesn’t care about you nor do their employees only thing they care about you is taking your money as fast as they can. I suggest going to any retailer but Best Buy.

The staff was very helpful and friendly

They were very nice and helped me find my printer ink

Best Buy has upgraded the delivery service with their present personnel. The online maps showing when they arrive is so much better. The delivery people were great and setup of the appliance was professional and courteous. Name of driver was shown on delivery page as Anthony!