Some good people. Some bad. Terrible corporate customer service. Biggest issue is the lack of coverage anytime I've tried to use best buy total member care
Nice friendly courteous employees here
Scott C
September 04, 2026
Best Buy is great. This location and the staff are HORRIBLE. Save your self the BS and just go to another location. A whole store full of employees doing absolutely nothing because the internet is down. Me, why are you open? Employee online orders, ok I have one and I’ll order my tv online really quick and just pick it up while I’m here. Employee, Sorry we can’t do that. Once again, why are you open?
Response from Best Buy
September 04, 2026
Hello,
Thank you for taking the time to leave a review. Having a bad interaction in a store can really change how you feel about a retailer, so we understand being disappointed with this visit. If you would like assistance or want to formally document your review, please send a private message on social media. Please include Google Review 218057 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
marcelle b
September 03, 2026
I AM A PAYING GEEK SQUAD MEMBER, BUT I CAN NEVER GET A LIVE AGENT ON THE PHONE AT ANY OF THE NUMBERS PROVIDED BY BEST BUY. I GET BETTER HELP FROM GOOGLE SEARCH!!