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Frequently Asked Questions About Best Buy Slidell

How do I check product availability at the Slidell Best Buy?
How do I check my order status?
My local Slidell Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Slidell stores’ holiday hours?

Recent Reviews

4.0
(1830 reviews)
Nick C
January 08, 2025
1 out of 5
Spent over $3000 on a PC/Monitor combination with the $200 Insurance. Had issues with it not turning on AT ALL, tried to return and firstly the older guy in Geek Squad did not want to help me. Secondly the manager told me I could not return it because they “didn’t have the money”. This was within 30 days of purchase with the $200 insurance. So at this point it’s been past the window and I’m stuck with a faulty $3000 PC. DO NOT VISIT THIS STORE GO TO COVINGTON.
Response from Best Buy
January 08, 2025
Hello there, Nick. Thanks for taking the time to leave us your feedback. We understand wanting to get what you pay for. We would like to assist in any way that we can. You can connect with a live representative through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64658502. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy Regards, ^Jason
April T
December 27, 2024
1 out of 5
Employee lied. I purchased an iPad so I could have a portal trading device. Explicitly stated several times I wanted to add it to my cell account. The employee assured me I could. Get the iPad and order a case. Turns out she sold me WiFi only. Will not trust their employees again!
Response from Best Buy
December 27, 2024
Hello, April, Thank you for providing your feedback Google my Business. Not purchasing the correct iPad is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64615230", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Tanya R
December 19, 2024
3 out of 5
They could have more merchandise in store and sometimes it's hard to find somebody to help you.
Response from Best Buy
December 20, 2024
Hello, Tanya, It can be frustrating when a store doesn't have the help or the products you're looking for, so we appreciate your review. If we can assist you or if you would like to document your experience, please send a private message with your name, phone number, and email. Please mention Google Review 64852301 in your message. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) We look forward to hearing from you. Sincerely, ^Meghan
Alexander H
November 27, 2024
1 out of 5
Had a horrible experience with a manager at this location. We waited 30 mins for help with a product when finally an overweight manager appears and starts barking at us for sitting near the electronics section. When we reply with how long we were waiting she could care less and stated the area was closed as no installers were available.
Response from Best Buy
November 27, 2024
Hello, Alexander, Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you. First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64484369. We look forward to hearing from you. Sincerely, ^Deysha

About Best Buy Slidell

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