Best Buy Braintree

BEST experience ever! Assisted by excellent female employee who guided me through computer keyboard & mouse purchase - not easy for visually impaired/ legally blind - with knowledge, kindness, and patience. She also located and installed cell phone accessories and kind me earphones. She is to be commended. I then went to Geek Squad for my 3:20 appointment for cell phone repair. I was taken early! There,another young woman assisted me and magically completed repair, removed potential problem apps, explained differences between my androids phone and a newer iPhone that I have. She answered my many questions also. She was kind, professional and very patient with such a needful novice. An added bonus: she smiled through the entire appointment! Really, how many pleasant people do you find anywhere these days? She was great too! I will certainly return to the Braintree Best Buy when I need tech help - and will.look for both employees again. Thank you! Dr

Well staffed with great products at fair prices. Plenty of free parking.

Women at register in black sweater was EXTREMELY RUDE . She looked like a manager bc everyone else was in blue. We spend tons of money there all the time and needed just a simple exchange . She said they didn’t have my printer bc they don’t sell it anymore and was fighting me . So I went and grabbed one of the SEVERAL printers they had on the floor. She was wrong and got upset and huffed and puffed the entire time helping us. She should NOT be at the front of your store and should be retrained immediately. She has no knowledge of the inventory and lies and was overall rude. Will be back to make more purchase and hopefully she’s replaced and certainly not a manager . Unacceptable behavior when spending hundreds of dollars here regularly

Nice