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Frequently Asked Questions About Best Buy Braintree

How do I check product availability at the Braintree Best Buy?
How do I check my order status?
My local Braintree Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Braintree stores’ holiday hours?

Recent Reviews

4.2
(2405 reviews)
Sharon P
December 10, 2025
1 out of 5
I will NEVER order from Best Buy again. The only 2 thing I ordered got lost in the mail one was with a 3rd party which was wayyy easier than dealing with Beat but online customer service. First time I was told she would open a claim, then 2 days later I find out she never did & then today I spent a literal hour of the same cycle of explaining the situation. Being transferred to sales to being transferred back the original people. Finally I get someone who sounds like they know what they’re doing and they have to re ship the product (sold out now) hopefully it gets here this time. Been nothing but a headache
Response from Best Buy
December 10, 2025
Hey, Having issues with your recent purchases is frustrating. Let's discuss this matter, Mention reviews #84957 when connected with us on social media links. Facebook (https://bby.me/fuu7nd) Twitter/X (https://bby.me/ley9y7) Instagram (https://bby.me/euupnp)
Lillian B
December 09, 2025
3 out of 5
Got phone from AT&T lady was very unprofessional didn't know what she was doing waited 4 hours n to top it off she left my personal information on the counter so everyone can see n messed up my phone order gave me more lines than I had n bill still mess up will not ever go back there for that NIGHTMARE
Gerald F
December 08, 2025
5 out of 5
Excellent place, representative is very helpful. I highly recommend this Best Buy store.
Anita M
December 07, 2025
5 out of 5
Best location around! Very helpful attendants

About Best Buy Braintree

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