Had the geek squad service on my vehicle was perfect!
This is not a review about this store. Best buy sent a gift voucher for 10$ and I purchased a charger. It was defective, the USB port didn't work while my older charger worked just fine. When I return this product since it is defective, best buy denies the use of the gift voucher on a different product. Totally unfair practice, they send you an open box product if you use the gift voucher. Pathetic way of doing business
Response from Best Buy
May 22, 2026
Thanks for sharing your experience with us. We're concerned to hear about this situation with the product you purchased and the return experience. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/jZ2EBA), Twitter/X (https://bby.me/gEczP5), or Instagram (https://bby.me/UoBtIx) and mention your "Google review #155856," we'll be happy to look into this with you.
This store has an amazing selection of electronics, and the staff is super helpful! I found exactly what I was looking for, and they offered some great advice on my purchase. Definitely a go-to spot for all things tech!
Went in to purchase a new CPU, no assistance was available, but we walked out with a purchase of one.