header_logo

More to Explore

Frequently Asked Questions About Best Buy Braintree

How do I check product availability at the Braintree Best Buy?
How do I check my order status?
My local Braintree Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Braintree stores’ holiday hours?

Recent Reviews

4.1
(2480 reviews)
P F
July 12, 2026
5 out of 5
They are helpful and friendly.
Andres V
July 09, 2026
3 out of 5
Precios muy elevados
Dave S
July 09, 2026
1 out of 5
Came in on 7/9/26 around 1110, looking to buy an PC and a pair of Bose headphones. Said "Good Morning" to Andrew, the apparent salesperson in the PC section, and he barked at me "I'M WITH A CUSTOMER!" and stormed off. I only came here for the customer service, so Amazon it is. From now on actually.
Response from Best Buy
July 09, 2026
Hi, Dave, Thank you for taking the time to leave feedback for us regarding your recent interaction. I can understand expecting friendly and courteous service when interacting with our employees. So that we can look into this situation closer, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/XapxWb), X (https://bby.me/n7jh0Y), or Instagram (https://bby.me/dbWbx9). Be sure to mention “Google review #185067” in your social media message.
Alican A
July 04, 2026
1 out of 5
I had an unpleasant experience with an employee named Jack. His attitude was shockingly rude and disrespectful from the moment we spoke. He lacked basic professionalism and treated customers with little to no respect. Based on my experience, his behavior raises serious concerns about his judgment and professionalism. This was one of the worst customer service experiences I’ve had, and I hope management takes it seriously.
Response from Best Buy
July 04, 2026
Hello, It's unfortunate that you feel that way. We would never want anyone to feel disrespected. We would like to speak with you more and get some additional information. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 182622 in your message to us. X: https://bby.me/iEoh4b Facebook: https://bby.me/mX7BYV Instagram: https://bby.me/22YKVl

About Best Buy Braintree

bestbuy.com