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Frequently Asked Questions About Best Buy Braintree

How do I check product availability at the Braintree Best Buy?
How do I check my order status?
My local Braintree Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Braintree stores’ holiday hours?

Recent Reviews

4.1
(2322 reviews)
Patti D
April 10, 2025
5 out of 5
I thought it was fine, parking was great. And they were right there to help
Александр Ч
March 31, 2025
1 out of 5
Came to buy Gunnar gaming glasses, chose 2 models. The packaging boxes had already been opened many times, asked the sales consultant to try on these two models, as I did not know which would be more comfortable for me to sit on, as I work at the computer 10-11 hours a day. The seller indignantly refused. Said to pay immediately - and then you can try them on. Visited the store 03/31/2025. I will never come here again!
Response from Best Buy
April 01, 2025
Hi, Александр, Thank you for sharing your concerns with not being allowed to try on items that were in a box. I can understand that worrying about the feel of an item can be difficult. Items that are set up on display in store can be used, although we cannot open boxes to allow for someone to try on items as this can be a health concern. Many items may be purchased and returned if the customer decides they did not like the item. When items are opened, we do have them inspected and cleaned when appropriate. If you would like to reach out for support you can certainly reach out to us in a Direct or Private message with Review 64992100, your full name, email, phone number and more details on how we can support you. Facebook (facebook.com/BestBuy) Twitter/X (x.com/BestBuySupport) Instagram (instagram.com/BestBuy) Thanks, ^Tommy
Silver S
March 02, 2025
2 out of 5
Too pricey for open box items
Lawrence M
February 24, 2025
5 out of 5
The product was available exactly in quantity shown on the store website. Store Associates were friendly and helpful.

About Best Buy Braintree

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