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Frequently Asked Questions About Best Buy Braintree

How do I check product availability at the Braintree Best Buy?
How do I check my order status?
My local Braintree Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Braintree stores’ holiday hours?

Recent Reviews

4.2
(2306 reviews)
Richard B
February 18, 2025
4 out of 5
Good nice people work there
İslam Ç
February 17, 2025
1 out of 5
Slowest store ever, we waited more than 45 mins
Response from Best Buy
February 17, 2025
Hello and thanks for reaching out on Google, Islam. We understand the frustration when unable to get fast assistance in-store. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64824107. Kindly, ^Graham
Vedat M
February 17, 2025
1 out of 5
The staff is very bad and very slow, change them immediately.
Response from Best Buy
February 17, 2025
Hello there, Vedat! Thank you for taking the time to reach out on Google with a review. We are dedicated to providing friendly and efficient service in-store, ensuring you leave with what you need and that your time is respected. We would love to know more about your time with us and to assist, if possible.. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64824108 in your message. You can find us here: Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) We hope to hear from you! Cheers, ^Ryan
Joanna T
February 16, 2025
1 out of 5
It took like 20 minutes for somebody to come over and help us and then when they came over, there was nothing available and they have a very poor selection for cameras by the way
Response from Best Buy
February 16, 2025
Hello, Joanna, Thank you for reaching out to us here on Google, and taking the time to share this feedback. We understand how important excellent customer service can be to your experience in store, and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64820729 regards, ^Brandon

About Best Buy Braintree

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