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Frequently Asked Questions About Best Buy Braintree

How do I check product availability at the Braintree Best Buy?
How do I check my order status?
My local Braintree Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Braintree stores’ holiday hours?

Recent Reviews

4.1
(2441 reviews)
John R
April 05, 2026
1 out of 5
Went in for a phone.On paying it asked for my income social security number and other info.then asks me what credit card I wanted.I told the guy working there I don't want a credit card.hit cancel then on the cc machine asks if I want to pay 49.99 membership.i asked what is this.he tells me it's free today.i hit ok and charged me 49.99?I had to have the Mgr take off the charge.I'll never go back to best buy.
William C
April 04, 2026
5 out of 5
Great service good prices
FanOf T
March 31, 2026
5 out of 5
Awesome customer service! Helped me choose the right product. Also helped with identifying discounts on the price. Had a smooth experience. Everyone I interacted with was polite, helpful and kind. So glad there is still a physical store. It helps to go see the product in person and interact with humans to get better understanding of the product.
J F
March 28, 2026
5 out of 5
The customer service is great and they explain the warranty so well.

About Best Buy Braintree

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