Andrewut7y A
February 02, 2025
Kinda a crappy store but there is good deals if you dont mind a bit of a hassle.most Everything is poorly labled leading to confusion as to whats actually in the box. I spent 20 minutes picking out a monitor only to find out that it was mispriced by 100$ the label on the box was wrong. The manager just said, oh yeah we made a mistake so you can either pay 100$ more or go try to find the one you were looking for ( i already found the label i was supposed to find but they put it on the wrong monitor...) one of the cashiers was cool and he helped me find the one i was looking for but that was just a cool individual guy, the store overall is crap but worth dealing with if you want a lower price.
Response from Best Buy Outlet - Brockton
February 02, 2025
Hi there!
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you've received from us hasn't met expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64767527.
Thanks,
^Caleb
Large appliances only. If that's what you're shopping for, worth a look-see.
Response from Best Buy Outlet - Brockton
January 16, 2025
Hello Thomas,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64686901" and share your full name, email, and phone number.
Thanks,
^Vanessa
I love this place. Some of the best deals you can get at Best Buy. Just keep in mind that it's an open box retail. So though the prices are cheaper it's most likely a return of some kind. But I have got a few products from there with no issues yet. Highly recommend
Sold me a warranty with “full coverage,” then when the TV broke less than a week later, they claimed it wasn’t covered. Also tried to sell me a TV that was *already broken* and if I hadn’t brought testing equipment I would’ve been out hundreds of dollars.