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Best Buy Burlington
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Burlington
How do I check product availability at the Burlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2720 reviews)
Kayla M
April 24, 2026
1 out of 5
Rushed here to get a tv and soundbar 40 minute before they close. Arrived someone greeted us asking what we needed and she informed us that there would be someone waiting over there to assist us. We went over there, few minutes later someone came over telling us someone will come help us. 30 minutes later, no one came. We saw a worker talking to another worker, other workers standing still. Then the other worker who was helping in the tv section disappeared. We ended up getting a different tv (10 minutes before closing) that they had accessible for us without the help, but it was totally inconvenient. The store was not busy either. Very disappointed and will not be going back to this location.
Linda B
April 24, 2026
1 out of 5
Awful customer service from a manager at Best Buy Burlington, Juan Pedro. He was very rude and annoyed that I needed help. Will not return.
Response from Best Buy
April 24, 2026
Good Evening, Linda,
We would love to learn more about this poor experience you had with leadership in store. Please start by sending our team a private message on social media. In the message, please make sure that you include your Google review case ID: #145670.
- Facebook (https://bby.me/PQiffS)
- Twitter/X (https://bby.me/fpECV3)
- Instagram (https://bby.me/bDJteY)
Robert L
April 21, 2026
3 out of 5
The selection of electronics at this Best Buy is impressive, and the staff is generally helpful when you need assistance. However, I found some items to be a bit overpriced compared to online retailers, and it took a while for someone to help me at the checkout. Overall, it's a decent store for tech needs, but be prepared to shop around for the best prices.
Darky P
April 06, 2026
1 out of 5
Can I just speak to a store associate when I call the number instead of having to go through AI and being out on hold for 15 minutes for a simple copy of a receipt
Response from Best Buy
April 06, 2026
Hello,
Thanks for taking the time to leave your review. We get that it can be frustrating to have to wait on hold for a long time. We are happy to help. Please connect with us by sending a private message on one of the below social media platforms. You may include the Google review number 139085 as reference.
X: https://bby.me/8z7uIa
Facebook: https://bby.me/m700UW
Instagram: https://bby.me/nfo1LT