Greeters in back are not interested in my purpose.
Andrew H
February 17, 2025
I want to give a huge shoutout to J for his exceptional service during our recent visit to Best Buy. From the moment we walked in, he was incredibly patient, knowledgeable, and took the time to guide us through every detail of our TV purchase.
J spent over an hour with us, walking us through different models, explaining features in depth, and making sure we understood what would work best for our needs. His expertise was truly impressive—he made the entire experience educational and stress-free rather than overwhelming.
Thanks to his expert advice and genuine care, we felt confident in our decision and made our purchase. Best Buy is lucky to have such a dedicated and professional associate on their team. If you’re shopping for a TV, I highly recommend asking for J!
As a matter of fact, just go to him for everything because I had some questions with laptops and he was extremely helpful in that department as well.
Allison S
February 17, 2025
Went here today to buy a fridge, apparently not a single person in a blue shirt works in this store selling appliances!! I asked multiple people to please help with a price, I said I just wanted to buy a refrigerator, but not a single person could assist me….” I’m not in that department, I’m a warehouse person, I’m only a cashier”….literally nobody could help me!!! Plenty of their employees to stand around and look at video games, plenty to play on the computers…we left and will take our money elsewhere. Left, went to Target found my item $16.00 cheaper and a brand name…not no-name Insignia brand!!
Response from Best Buy
February 17, 2025
Hello, Allison,
Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing. We appreciate you bringing this to our attention and would like you to share these details with our Best Buy Social Team so that we can document this occurrence in our corporate system. Send a private message or DM to our team using one of our official Facebook ( http://facebook.com/BestBuy), Twitter/X ( http://twitter.com/BestBuySupport), or Instagram ( http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place. Please add Google Review 64823130.
Regards,
^Kristy
Vishnu G
February 15, 2025
Didn’t live up to my expectations , this was my first time to any Best buy 😁
Response from Best Buy
February 15, 2025
Hello, Vishnu,
Thank you for leaving us a review. As a consumer myself, I understand the importance of being impressed during one's initial visit to a store. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64816147" when reaching out via social media.
Thank you,
^Ruby