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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Burlington
How do I check product availability at the Burlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2747 reviews)
Elizabeth M
August 22, 2026
4 out of 5
Very good
Ray C
August 18, 2026
5 out of 5
Easy pick-up for online order, didn't have to wait at all.
Jason W
August 15, 2026
3 out of 5
I will admit that it has been a while since I have been in a Best Buy. My expectations were not met. Oh, wow.
That has to be one of the most sterile and lifeless places I've ever been to. It feels like everything's been pasteurized as to not offend a single consumer. No noise coming from the tvs, no noise coming from the gaming section, no noise coming from the electronics area. I found that to be really weird.
Compared to other trips I thought there was a lot less stuff set up for people to try.
I made my whole trip to the store without talking to a single salesperson. I don't know if that's how they do it, or if I just got lucky. It's not like we would have had anything to talk about, nothing was turned on (not nothing but you know what I mean).
We also look for Switch 1 and 2 games and in total I think they had 25. Also had a half dozen DS games.
Overall, I give it a meh rating.
Response from Best Buy
August 15, 2026
Good Afternoon, Jason,
We fully understand how you are feeling after a poor experience with your visit to our location. We would be happy to review this situation further with you. Please feel free to send us a private message on social media that includes your Google review case ID: #203711.
- Facebook (https://bby.me/Qw62n9)
- Twitter/X (https://bby.me/iJxxVb)
- Instagram (https://bby.me/Zmo5Fi)
Joel R
August 06, 2026
1 out of 5
My Google earbuds 2 are the worst earbuds I have ever owned. No matter what I do I cannot seem to get it to stop turning off by itself. I have done everything from cleaning to reset. Nothing seems to help. What a waste of money. Do not buy
Response from Best Buy
August 06, 2026
Hey there.
We always want our customers to be happy with their purchases, especially a new pair of earbuds. If you need assistance our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please mention your review #199235 in your message. Thanks.