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Frequently Asked Questions About Best Buy Burlington

How do I check product availability at the Burlington Best Buy?
How do I check my order status?
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burlington stores’ holiday hours?

Recent Reviews

4.0
(2758 reviews)
va v
October 07, 2026
5 out of 5
Very helpful when I picked up
Pedro A
September 17, 2026
2 out of 5
I was shopping for an LG Monitor and found a great deal clearance price, the employee told me that the monitor was not available at that price and if i wanted I had to pay full price, asked to talk to the Mannager and he lied to me told me he was the Mannager, I stepped out to call my friend and when i come back the monitor was not there anymore and the “Mannager” was not around, fishy place, be careful.
Response from Best Buy
September 17, 2026
Hey there. We can understand wanting to have accurate pricing information in our stores. If you still need help, our social media team would be happy to assist on any of the following platforms listed: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please be sure to mention your review #223813 in your message. Thanks.
Sara
September 17, 2026
1 out of 5
I'm so furious. I was supposed to have an expensive TV delivered to my house today, and they gave me a 3-6PM delivery and installation window. The delivery guy came at 11AM, acknowledged he was early and we were probably at work, then marked us as a no-show and the delivery was canceled. There was no way to reschedule until next week, and god knows what would have happened then. Maybe he'd show up at 2AM and then cancel when we didn't pick up our phone. I canceled the entire order and will never use Best Buy again. ETA: The owner replied and asked me to contact Best Buy through Facebook, which I did. I thought I would give them another chance. This was their reply: "Regarding delivery, Best Buy recommends selecting a date when someone is available throughout the day. While we do our best to provide a more specific delivery window, there are times when deliveries may arrive outside the estimated timeframe due to factors beyond Best Buy's control." So basically, a Best Buy delivery could show up at any time, so if you order something, you need to take a personal day because the delivery estimate is useless. I didn't think I could more angry, but there it is.
Response from Best Buy
September 17, 2026
Hey, there! Thank you for taking the time to leave us this review. What you've mentioned is a bit concerning, as we expect our delivery teams to be as professional as possible. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook (https://bby.me/l2uzIb) Twitter/X (https://bby.me/7PpKK2) Instagram (https://bby.me/BKmo3d) Please mention the phrase “Google Review #223741” when reaching out on social media.
Mark M
September 15, 2026
5 out of 5
Needed cables. Staff were very helpful in helping me find options.

About Best Buy Burlington

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