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Best Buy Burlington
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Burlington
How do I check product availability at the Burlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2673 reviews)
Dennis C
December 19, 2025
2 out of 5
Sales staff not real helpful. Items listed on sale, not on sale. Listed products not displayed or available
Response from Best Buy
December 19, 2025
Hello,
Thanks for taking the time to leave your feedback. It's unfortunate that your experience was a negative one, and you were not able to get the help you needed.
We would like to get some additional information and document your feedback. Please connect with an agent by private message on X, Instagram or Facebook. You may use the Google review number 91331 as reference.
X: https://bby.me/58nbra
Facebook: https://bby.me/lqh459
Instagram: https://bby.me/sueuhd
Joseph G
December 19, 2025
4 out of 5
Overall good shopping experience depending on who's running the store.
Jonas D
December 17, 2025
1 out of 5
I was in a rush and was going to buy a Apple Watch for my wife for her birthday using some gift cards I was given from work, end up placing a order with the wrong color watch (my fault) which I called in 10 min after I left the store to see if I could change it to the right color order. Was told that I could only do that at the store. Come back the next day to do so, instead of being a simple exchange becomes a two day waiting for me to get refunded so I can place another order for god knows when I can buy the present. Next time I’ll spend my money on the Amazon and not waste my time on Best Buy.
Update:
Two extra trips to store and a few calls later and problem still not resolved, at this point I see no advantages in stores, doesn’t provide all the products that advertise online, 7 or more day shipping, outdated system that doesn’t allow you to update order placed within 10min, 3-7 days refund for store gift cards. Have to jump through hoops to get your issues not resolved. No value for costumers time.
FYI: I just want to clarify that the people that helped me were amazing and polite, unfortunately BestBuy system doesn’t allow them to do anything to help.
Response from Best Buy
December 18, 2025
We understand the frustration when an order experience does not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/vhdi97), Twitter/X (https://bby.me/l6yggu), or Instagram (https://bby.me/s42y70), and mention your Google review, 90307.
Luis B
December 15, 2025
5 out of 5
Very knowledgeable staff!! I just picked up an item I ordered online and there was hardly any waiting!!