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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
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Google Home Experience
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Frequently Asked Questions About Best Buy Burlington
How do I check product availability at the Burlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2740 reviews)
Sandra S
July 21, 2026
1 out of 5
I went into Best Buy and got great customer service buying a TV. I think I bought the most expensive TV they sold. As I was checking out they asked me if I wanted them to install and I actually met the guy who was going to install it because he was in the store. We exchanged numbers and set up a time and date. He insured me he would be able to come to me first so I rearranged my entire work schedule to be there between 8-12. I got the confirmation the day before and at 10 I texted him to see where he was and he said he was coming at 3. I reminded him that I had to do early because I was going into work at 1 and I said no one had notified me. He said someone was out and they were scrambling but this is no excuse. Someone should have called me to let me know. When they offered to reschedule, they couldn't get me in for weeks, so I went to the store myself and picked up the TV and hired someone else to do it. This is very poor customer service. I will never use Best Buy again. Not one person I spoke to said the word "sorry". It would have helped a little
Response from Best Buy
July 21, 2026
Sandra,
Having an appointment reschedule the day of delivery is indeed frustrating. We can imagine how disappointing this has been and would like to look into it further. Please send a private message to one of the following. When doing so, please state that you are replying to Google Review 191049.
Facebook (https://bby.me/tvXypN)
Twitter/X (https://bby.me/2UKtss)
Instagram (https://bby.me/L2w02y Buy)
A s
July 04, 2026
5 out of 5
Fast and convenient; I bought it online and picked it up at the store.
yuyie A
June 30, 2026
4 out of 5
Price is good
Kelly M
June 13, 2026
5 out of 5
Love this store, so friendly and great location.