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Best Buy Burlington
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Burlington
How do I check product availability at the Burlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2685 reviews)
D 6
January 15, 2026
5 out of 5
They had the laptop I was looking for. Sales people were very helpful. I haven't been to the store in awhile but I'll be visiting again soon!
Peter M
January 14, 2026
1 out of 5
First call: AI assistant made me answer questions for 3 minutes. Would not connect me to a human. The human I finally reached disconnected me when transferring my call.
Called back. Again, questions and more questions. Then was told all agents were busy. After 2 minutes I hung up.
All I wanted was installation of a 65 inch TV. Go to a store that wants your business. Best Buy clearly doesn’t.
I’ve now spent 2 days and 2.5 hours trying to reach home services to have a TV installed. Obviously, Best Buy is either going out of business or business is so good it doesn’t want more orders.
Don’t bother contacting them at their links. None of them work. This company has gone from being one of the best to the absolute worst.
Response from Best Buy
January 14, 2026
Hello, Peter,
Thank you for taking the time to reach out to us here to share your recent experience. We understand how important an installation can be, and we would be happy to take a closer look into this with you. Please send us a private message or DM at the following Social Platforms with Google Review# 104710.
Facebook (https://bby.me/sgkvly)
Twitter/X (https://bby.me/4w6fky)
Instagram (https://bby.me/h7p2lf)
We look forward to assisting you there.
Kendrick C
January 11, 2026
1 out of 5
Horrible
Response from Best Buy
January 12, 2026
Hey there, Kendrick,
We would love for you to reach out, so we can hear more about your experience. Please send us a private message on Facebook (https://bby.me/nw35is), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #103622".
Robert C
January 06, 2026
4 out of 5
Had to return something and it went well.