I like supporting actual storefronts but the more I visit stores like this, it makes it harder and harder to not just use Amazon. I called a head to see if the product was in stock in store, was forced to interact with AI before getting my answer of yes, only to arrive at the store to find it not on the shelf and no one available to help.
Response from Best Buy
August 29, 2026
Hi,
We understand that experiencing issues while making a purchase can be frustrating. We'd like to learn more about your experience. When reaching out through our private social media channel, please reference review #21517.
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Unfriendly ave uneducated staff.
Do not shop here i bought 4 giftcards 1 of them they didnt even bother activating so now im stuck with less than i payed for they also offered me 110 bucks for a 2 grand laptop that i bought at their store that i was trying to trade in like we cannot be serious right now and ontop of that they dont even know anything abt their own jobs like fix your store if i had any other best buy around i would not be going here.