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Best Buy Cambridge
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Frequently Asked Questions About Best Buy Cambridge
How do I check product availability at the Cambridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cambridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cambridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cambridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2804 reviews)
Jason V
April 15, 2025
2 out of 5
It was closed And with Harry Potter. Exhibit 2025 And there were no sign of Best Buy. In the mall. And outside from the reference images. On Google Maps. It says it was here by the Perry Potter exhibit.
Response from Best Buy
April 16, 2025
Hello, Jason,
Thank you for your feedback. I understand it can be concerning when you can't find the Best Buy store you're looking for. Just a reminder, you can always visit our official store locator for the most current information on locations and services: https://www.bestbuy.com/site/store-locator.
For any further questions or concerns, please send us a private message or DM on any of our social media channels with your full name, phone number, and email address, and mention your Google review 65046171.
Facebook (http://facebook.com/BestBuy)
Instagram (http://instagram.com/bestbuy)
Twitter (@BestBuySupport)
Kind regards,
^Pre
pablo m
March 21, 2025
1 out of 5
It doesn’t exist anymore…
Lisa M
December 26, 2024
4 out of 5
Harry potter experience was pulled in the location
John G
December 21, 2024
3 out of 5
Service sucks finding someone to help and when you do they don't know sheet!!
Response from Best Buy
December 21, 2024
Hello John,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64589157" and share your full name, email, and phone number.
Thanks,
^Vanessa