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Best Buy Cambridge
Services Offered
Geek Squad Services
Apple Shop
Windows Store- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Cambridge
How do I check product availability at the Cambridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cambridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cambridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cambridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2808 reviews)
Susan P
June 07, 2026
4 out of 5
Really impressed with the wide selection of electronics and the helpful staff! They went above and beyond to answer all my questions and help me find exactly what I needed. My shopping experience was smooth and enjoyable; I’ll definitely be back!
Raneun
August 08, 2025
1 out of 5
No longer exists at CambridgeSide Galleria
Oktay H
April 22, 2025
1 out of 5
Best buy is not longer in this location. I visited an event about Harry Potter.
Jason V
April 15, 2025
2 out of 5
It was closed And with Harry Potter. Exhibit 2025 And there were no sign of Best Buy. In the mall. And outside from the reference images. On Google Maps. It says it was here by the Perry Potter exhibit.
Response from Best Buy
April 16, 2025
Hello, Jason,
Thank you for your feedback. I understand it can be concerning when you can't find the Best Buy store you're looking for. Just a reminder, you can always visit our official store locator for the most current information on locations and services: https://www.bestbuy.com/site/store-locator.
For any further questions or concerns, please send us a private message or DM on any of our social media channels with your full name, phone number, and email address, and mention your Google review 65046171.
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Twitter (@BestBuySupport)
Kind regards,
^Pre