Frequently Asked Questions About Best Buy Cambridge
How do I check product availability at the Cambridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cambridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cambridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cambridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2800 reviews)
Pedro C
November 07, 2024
5 out of 5
Normal
Chi C
August 11, 2024
1 out of 5
Please remove this listing. Shop closed.
Response from Best Buy
August 11, 2024
Good Afternoon, Chi,
Thank you for providing us with this feedback. We would love to connect with you and learn more about your concerns. Please reach out to us by sending a private message via social media, so we can help. Be sure to include your Google review in the message: #64060036.
- Facebook (facebook.com/BestBuy)
- Twitter/X (twitter.com/BestBuySupport)
- Instagram (instagram.com/BestBuy)
Kindest regards,
^Bobby
Jesus R
August 10, 2024
1 out of 5
Shop permanently closed
Response from Best Buy
August 10, 2024
Hi, Jesus,
Sorry to hear that the "shop permanently closed". Please do reach out to us on our Social Media Profiles below with more information on how we can assist you with Review 64056978 if this is in regards to Best Buy.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Sincerely,
^Tommy
Cole E
June 13, 2024
1 out of 5
Closed and has been for 2 years don’t waste 2 hours in rush hour just to get stuck in a mall with NO AUX CORDS BRUH
Response from Best Buy
June 14, 2024
Hello, and thank you for reaching out and providing your feedback.
I can understand how it could be frustrating to drive to a store and not find what you are looking for. I would be frustrated as well. We will be glad to help assist you or answer any questions you may have!
Please feel free to send a private message to one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and one of our agents will be glad to assist.
Best,
^AllisonS