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Frequently Asked Questions About Best Buy Danvers

How do I check product availability at the Danvers Best Buy?
How do I check my order status?
My local Danvers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Danvers stores’ holiday hours?

Recent Reviews

4.0
(1804 reviews)
Karen F
December 01, 2024
1 out of 5
Waited all day for our delivery... no phone call.. no delivery. Now they can't deliver for 5 days! ..... they said they couldn't drive down the driveway. That's a lie... we drove our driveway.. (Mile long rural drive) HOPING the tv hasn't been abused while it's been in their delivery truck!!!
Response from Best Buy
December 01, 2024
Hello, Karen, Thank you for your review. We appreciate you choosing Best Buy for this investment, and I am sure you were eagerly awaiting the delivery of your new TV. While there are some unique instances that may prevent our Geek Squad Agents or Geek Squad Authorized Service Providers from completing a delivery, it is important all efforts are made to do so. Your time is incredibly valuable, and I understand having to reschedule the appointment wouldn’t be an ideal outcome. I can also understand your concern with the TV being transported more than expected. Our team, which is based out of our Corporate Campus, would be happy to review the order history in effort to help ensure the next appointment is a success. You’re welcome to connect with us through social media. You can find our team on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64502484. Kind regards, ^Sarah
Joshua
November 30, 2024
5 out of 5
No purchase made but great customer service
Simon T
November 29, 2024
1 out of 5
Waiting 30-45 mins for someone to open a glass case so you can buy an item and leave is insane.
Response from Best Buy
November 29, 2024
Hello Simon, Thanks for reaching out and providing your feedback. When I go in to buy an item, I expect to be out quickly, so I can understand your concern. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64491301". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Thanks, ^Aaron
Amanda
November 24, 2024
5 out of 5
Staff is so helpful

About Best Buy Danvers

bestbuy.com