Best Buy Danvers

The security team is awesome :) walked out with a keyboard under my hoodie and I wasnt stopped keep up the good work best buy😘

Went to get a computer for our college bound daughter. We had researched and knew the one we wanted. The person who attempted to "help" us tried to scare us into buying more than we needed. I didn't fall for it but was annoyed. I would not have said anything except for when the computer which had to be ordered arrived, come to find out she did not put in a correct email address so we did not get the information needed to install software we bought a the time. I have tried to call 3x to speak with someone and can't get through the automated system. Horrible experience. Not because of the computer but the scare tactics used to try and sell more than we wanted or needed, the lack of attention to detail which made it hard to get the software we bought installed and the complete inability to speak with anyone in charge about it. Just really frustrating. The employees could use some more training regarding customer service and how to speak to people and not try to scare a kid into buying what is not necessary. Glad I was there for that.

not worth going in the door.

Good experience