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Frequently Asked Questions About Best Buy Danvers
How do I check product availability at the Danvers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Danvers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Danvers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Danvers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1969 reviews)
Sean C
November 07, 2026
1 out of 5
I feel like the scrappy kids who got fired at Chipotles then got hired at the danvers best buy. Nobody in that store cares. I was unable to find a person to help in computer section. Went home ordered everything needed in 2 seconds, overnight. Why is Best Buy even open. And clean your damn front of store, garbage, litter, disgusting.
Response from Best Buy
November 07, 2026
Hello, Sean,
We can certainly understand how it would feel to visit the store expecting assistance and leave feeling unsupported and unable to get the help you were looking for.
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on one of our social platforms:
Facebook ( https://bby.me/NhFdeI)
Twitter/X ( https://bby.me/NfhWRP)
Instagram ( https://bby.me/Fqjrbk)
Please be sure to mention your review, #250491.
Tommy D
November 05, 2026
5 out of 5
Five stars for Bryan and manager Waseem at Best Buy in Danvers! If I could give a 6 I would push for a 7 star.
Bryan helped me try out and purchase a Kobo Libra Colour and Stylus 2. The display alarm kept going off, but he stayed patient, friendly, and helpful throughout. He made sure I could actually experience the device and its handwriting features before deciding. The smile on his face through it all made me feel cared for.
What stood out was his enthusiasm for technology and how much I enjoyed talking with him. Bryan was personable, sincere, and easy to connect with. Our conversation ended up being one of the highlights of my day. I hope he gets recognition for the care he puts into helping customers.
Waseem was also kind and welcoming. When I felt frustrated during checkout, he responded with warmth and understanding, which I appreciated.
I went in looking for an e-reader and left with a great impression of these two employees. Thank you, Bryan and Waseem you made the visit memorable!
Isabella
October 28, 2026
5 out of 5
I appreciate the assistance and professionalism from Jandy; he was so patient with me despite not being able to make up my mind, haha! I look forward to coming back here again. If I ever have any questions about my TV, I know who the guy for the job is!
Anastasia H
October 14, 2026
5 out of 5
Even though we didn't have a ton of time, Jackie totally nailed helping us with the purchase and made us feel so good that we wanna come back for sure!