How do I check product availability at the Danvers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Danvers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Danvers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Danvers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1946 reviews)
Richard G
July 05, 2026
1 out of 5
What’s even the point of shopping in store. Every employee on their phone, nobody looking ready to help anyone. Will stick to shopping online after this experience
Response from Best Buy
July 05, 2026
Hello,
Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 182945
Gabriel
July 03, 2026
5 out of 5
Polite and helpful staff.
Nathan W
June 24, 2026
1 out of 5
Literally everything is outsourced & the company as a whole is just playing middle man. Like items are cost efficient else where with better customer service & live in store reps.
Response from Best Buy
June 24, 2026
Hello Nathan,
Thank you for taking the time to connect with us. Your feedback matters, and we want to make sure it’s fully documented because your feedback helps us find ways to improve. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #176960 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/rl5a9D)
• Twitter/X (https://bby.me/Qwh67M)
• Instagram (https://bby.me/hpadNG)
Kathleen Y
June 21, 2026
5 out of 5
We received amazing service at the Best Buy in Danvers. Meredith Net was not only really knowledgeable, but she was incredibly attentive and really helped my mom find the right phone for her needs. I am very grateful for how helpful she was.