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Frequently Asked Questions About Best Buy Dedham
How do I check product availability at the Dedham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dedham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dedham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dedham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2462 reviews)
carlyle B
August 12, 2026
5 out of 5
Great experience
LS
August 10, 2026
5 out of 5
Outstanding customer service today by Michael in your Dedham, MA store. What a pleasure it was to have someone be so helpful, knowledgeable and pleasant! This type of service is quite rare these days. Thank you, Michael!
Bianca D
July 21, 2026
5 out of 5
I had an excellent experience at Best Buy thanks to MAX. He were knowledgeable, patient, and took the time to answer all of my questions without making me feel rushed. He helped me find exactly what I needed and made the entire shopping experience easy and enjoyable. Outstanding customer service like this is hard to find, and I truly appreciate the professionalism and kindness he showed. Best Buy is lucky to have an employee like him ! He was really great … THANK YOU ! There really are GREAT people in this world and MAX is one of them . He NEEDS a raise . And I came all the way from CT btw.
Ricardo J
July 20, 2026
5 out of 5
Good.