How do I check product availability at the Dedham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dedham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dedham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dedham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2323 reviews)
Edgar E
January 08, 2025
3 out of 5
Very Bad Service
Response from Best Buy
January 08, 2025
Hello, Edgar,
Thank you for taking the time to share the details of your recent experience at your local Best Buy. We are saddened to hear that you've received bad service during your visit and would like to know more. To do so, please connect with our team by sending a message with this post (Google Review 64656606) to one of social media platforms listed below so that we can look into this further.
Facebook (facebook.com/BestBuy)
Twitter/X (twitter.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tina
Thi
December 31, 2024
5 out of 5
I placed an order online while in the store and waited less than 15 minutes until it was ready for pick up. I will say when you have a best buy account it makes for a swift process overall. The staff were also friendly.
Tim S
December 10, 2024
5 out of 5
Amanda was great to deal with both times and I felt bad that she initially took unfare and unjustified criticism because someone in Geek Squad dropped the ball in a big way.