header_logo

More to Explore

Frequently Asked Questions About Best Buy Dedham

How do I check product availability at the Dedham Best Buy?
How do I check my order status?
My local Dedham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Dedham stores’ holiday hours?

Recent Reviews

4.0
(2304 reviews)
Kevin O
November 10, 2024
1 out of 5
The only reason I purchase here is they're the only company left.
Response from Best Buy
November 10, 2024
Hi Kevin, Thanks for sharing this review with us here. I'm concerned to see that your experience in our store may not have met expectations, or wasn't as good as it could have been based on the rating you provided. We'd be happy to discuss this further with you to document any feedback you'd like to provide, and provide any further assistance that you need. If you'd like to do so, feel free to reach out to us on one of our social media channels. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64408068 so we can assist. Thanks, ^Caleb
Sabarathnam V
November 10, 2024
1 out of 5
The store did not have the gadgets what i wanted
Response from Best Buy
November 10, 2024
Hello, Thank you for sharing your feedback with us. We understand how important it is to have a variety of options available to help meet the needs of our customers. We would be grateful to have you connect with us through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). This will allow us the opportunity to learn more about the products and services you would most like to see inside our retail locations. Please be sure to include your name, phone number, email address, and "Google Review 64407606" in that message. Thanks! Regards, ^April
Mirza B
November 08, 2024
2 out of 5
Service is super slow. They are understaffed and don't seem to be in any hurry. Prices are much higher than for the same thing online. We waited 20 minutes to buy a TV while the sales rep was taking to some dolt who kept asking endless questions and the rep wouldn't interrupt him until we complained, and then he called someone else over to help us
Response from Best Buy
November 08, 2024
Hello Mirza, Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64401791. Kind regards, ^Aaron
A M
October 06, 2024
1 out of 5
When we were looking for a 50-55 inch TV there were no TV's on display with this size. The sales rep on the floor also didn't know the information from their own website and tried to sell us an edge-lit TV stating that it was the best. When we were trying to recycle our old TV, we took it there and they said they charge $30 for recycling. A company the size of Best Buy should not be charging to recycle electronics, especially since they are also contributing to this pollution!
Response from Best Buy
October 06, 2024
Hi there, A M, Thank you for reaching out to us here and for bringing this to our attention. I'd love to ensure that your attempts to receive assistance and experience are addressed further. To do so, please feel free to reach out to us via any of our Social Media platforms. To assist in directing you to our team, I've provided a few links below to our accounts. Please also add the number below to your message, as it will allow us to track your Google Review. Google Review #: 64281255 Thank you, and we look forward to hearing from you. ^Duncan Links: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)

About Best Buy Dedham

bestbuy.com