Decent spot, staff is super nice and helpful
I didn't know where else to put this, this is about all Best buys.
You guys got to make money I get that, but as a customer there is an aspect of how much I want the services of the company. I don't want to be talked to when I walk in to browse items. It's like if suddenly a chat window with live video chat opened up on Amazon while I'm browsing. It's an outdated model and it strongly makes me consider not coming to the stores anymore. People want to come and not be bothered.
Response from Best Buy
May 10, 2026
Hi there,
Thanks for taking the time to share your feedback. We completely get where you're coming from. We know everyone's needs are different, and we continue to work to meet our customer's where they're at. If you have any other concerns you would like to share, you're welcome to send us a private message. You may include the review ID 150920 in your message.
X: https://bby.me/eTJzGv
Facebook: https://bby.me/Ax7zfi
Instagram: https://bby.me/cLn3RS
Picked up a few things by curbside service. Staff in Dedham are excellent! Waited less than 5 minutes and was out of the parking lot on my way home!