I had an excellent experience with Jason from Geek Squad at Best Buy. He installed my Sony XAV-AX4000 in my Nissan 350Z quickly and professionally, and the entire process was smooth from start to finish.
The installation looks completely factory installed, with great attention to detail and a very clean finish. Most importantly, the sound quality is amazing. My Bose system sounds better than ever clear highs, strong bass, and everything is perfectly balanced. Apple CarPlay works flawlessly, and every feature functions exactly as it should Jason was knowledgeable, efficient, and took the time to answer my questions and make sure everything was set up correctly before I left. It’s rare to find this level of professionalism and quality service.
Highly recommend Jason for any car audio or head unit installation. Outstanding work, great customer service, and a perfect result. 10/10!
These bad reviews are either lying or were terrible customers. I’ve been shopping here for several years and the customer service and atmosphere are spot on. I’ve always had great experiences here
Used the lockers for the first time without issue
I really wish I could leave a zero but since I can’t I guess a one will do. Went to buy a pc (super excited by the way), could you believe I stood in line for at least 10 minutes and not one person attended to us??? There was multiple workers walking by and going to the registers but not one of them stopped to attendee to us. I understand that you can be busy but there were at least 5 workers that could’ve helped and cashed us out.
Response from Best Buy
May 24, 2026
Hello, Gianna,
Thank you for taking the time to reach out to us here and share your experience. We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 156615.
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We look forward to assisting you there.