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Best Buy South Bay Center

4.0
(3605 reviews)
14 Allstate Rd
Dorchester, MA 02125
(617) 445-5361
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My local South Bay Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
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Recent Reviews

4.0
(3605 reviews)
N K
February 14, 2025
5 out of 5
It's in the South hall area. There are CVS pharmacy, Target Grocery, Marshall's, Macy's, TG, Starbucks outlets in the vicinity Best Buy stands tall for its name. All the possible electronics and guidance by the store keepers make your visit worthwhile We already knew the product we were gonna buy, so it made our life a lot easier. We got the Presidents Day sale benefit. However, Best Buy does have a lot of discounted or sale options available. The store keepers know their customer service. They patiently answer all your queries and ensure that buying experience is enjoyable and not hurried.
Tour P
February 09, 2025
1 out of 5
This store is a disaster. The staff is rude, unhelpful, and clueless about their own products. I called ahead to confirm an item was in stock, only to arrive and be told they never had it—no apology, just attitude. Employees give inconsistent, incorrect information, and checkout is slow and disorganized. No one values your time or business here. Take your money elsewhere!
Response from Best Buy
February 10, 2025
Hello. Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64795861" and share your full name, email, and phone number. Thanks, ^Jacob
Robin H
February 05, 2025
2 out of 5
Probably the worst Best Buy I’ve ever been too. Store is in shambles.
Response from Best Buy
February 05, 2025
Hi, Robin, Though it is not how we want customers to feel when shopping at their local Best Buy store, we appreciate your feedback. It is important that customers enjoy the look and feel of the retail location they visit, and we'd be happy to learn more to help create better customer experiences. Kindly send a private message that includes your full name, phone number, and email address to: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). To ensure proper routing, please mention that you are responding to Google review 64780499. Thanks, ^Tina
Robert M
February 01, 2025
1 out of 5
I don't trust them
Response from Best Buy
February 01, 2025
Good Afternoon, Robert. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64762996" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey

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