This Best Buy location will sell you a product that doesn’t work, and then make it literally impossible for you to return it.
Additionally, if you request to speak to a store manager, they will tell you several times that the manager will reach out to you and then they will not actually reach out to solve the issue.
I strongly recommend buying electronics literally anywhere but this store.
Response from Best Buy
March 05, 2026
We understand the frustration when something has gone wrong with your purchase, and you are having trouble with a return. We would like to review this further for you.
Please reach out to us in a private message on Facebook (https://bby.me/gi6tky), Twitter/X (https://bby.me/j2aecj), or Instagram (https://bby.me/k4wr0x), and mention your Google review, 125928.
Today I bought a TV here. I rarely write reviews, but I couldn’t resist to thank the seller-consultant Kerash. This young guy helped me figure out what kind of TV I need for my apartment. I was very grateful after the purchase.
Nicole was absolutely awesome. She was incredibly nice and helpful. Her disposition and customer service were so great that I felt the need to leave a review. Keep up the great work Nicole - and thanks again for the help with the new computer 😁
Love them I bought my phone from here