Lizbeth C
January 13, 2025
Bad experience, I made an appointment at 6:20 pm and I kept asking what time some one is going to call me. Finally someone showed up at 6:53 pm, 7: 24 pm still here. The guy came and say he didn't have someone to fix it so why you make customer to make an appointment thats waste of time. Don't make an appointment here for your iPhone go straight to the apple store. Awful customers service they don't know what they are doing.
Response from Best Buy
January 14, 2025
Good Afternoon, Lizbeth.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64675416" for reference. You can find us here:
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Kind Regards,
^Trey
Jimmy Crowley made the entire experience enjoyable - he is very knowledgeable about a range of products and gives excellent guidance! Will definitely go back to this location because of him!
Quick pickup. Easy parking (surprisingly, that area is a zoo). For the items I wanted. Can’t complain..