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Best Buy South Bay Center
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Google Home Experience
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Frequently Asked Questions About Best Buy South Bay Center
How do I check product availability at the South Bay Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Bay Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Bay Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Bay Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3815 reviews)
PropPah Y
February 18, 2026
1 out of 5
My 1st experience at Best Buy Dorchester. The laziest employees I ever seen in my life. Was in the store for an hour with no help … every one seem high except the guy with the locs he helped me on his lunch break ..much appreciated however never coming here again.
Response from Best Buy
February 18, 2026
Hello, thank you for sharing your experience with us here. Being able to ask questions about the electronics you are interested in should be a simple affair. Can you please reach out to us on Facebook (https://bby.me/3hx5sl), Twitter/X (https://bby.me/upo03s), or Instagram (https://bby.me/jlx0ae) with more information about your experience? Please begin your message with "This is regarding my Google Review #119017".
William P
February 11, 2026
5 out of 5
I love this place,it is da best place for electronics and their customer service is outstanding top notch and gave me the chance to build credit with them,too bad that places like Amazon and lots of others don't have this program that Best Buy has to get your electronics easily and smoothly ,this is where I'm coming for all my electronics from now on, I'm a customer for life, feel sorry for those other retailers that won't give da little guy a chance for credit, million thanks..."
Rodney B
February 09, 2026
5 out of 5
Attentive customer service. Proactive in searching for my desired item,
Danielle
February 03, 2026
1 out of 5
Refurbished Garbage!
Just got off the phone with "customer service", tough to call it that when they don't actually provide any service. The laptop was described as refurbished excellent, and arrived with a keyboard with multiple non-functional buttons. I couldn't even log in! They told me they opened a case for this marketplace transaction, but never called back. Upon following up, apparently, a case was never made or possible. There's no point of buying through best buy if they don't hold their sellers accountable! Buy directly from reputable sellers.
OUTCOME: They will hold my money for weeks until the product is received, and I had to waste multiple hours and money to get this defective laptop shipped to them. Moral of the story; I should have checked their recent reviews before conducting any business with this terrible company; AVOID AT ALL COSTS.
Response from Best Buy
February 03, 2026
Hello Danielle,
We can see why you’d be upset if your computer did not fit the description. And we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving and see if we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #112502 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/kn5i2y)
• Twitter/X (https://bby.me/acvxob)
• Instagram (https://bby.me/txvgcj)