Prices aren't updated. Staff is unhelpful and openly hostile.
Fui mto bem atendida por Alexa, uma atendente extremamente atenciosa.
Fala espanhol e me ajudou em todas as compras que eu precisava fazer.
Recomendo a loja pelo ótimo atendimento que tive, por que se não, não faria sentido.
Was good, but did not had offers that time
Very very bad. When customers come to pick up the goods, waiting for more than 50 minutes has not yet brought the goods. This will also be the last time I shop at Best Buy. Very bad, unacceptable.
Response from Best Buy
March 05, 2025
Hello, Bùi,
I appreciate you for taking the time to share your experience with us! Using our Curbside and In-Store Pickup (https://www.bestbuy.com/site/help-topics/fast-store-pickup/pcmcat218900050012.c?id=pcmcat218900050012) is meant to be simple and convenient. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this looked into further for you.
Please send us a message through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (facebook.com/bestbuy) with the store location visited, along with the order number, your full name, phone number, and e-mail. Also add Google Review 64890328. We look forward to hearing from you.
Sincerely,
^Deysha