My review is about phone calls, don't try to call because you are automatically transferred to a robot and never understand you. When finally transferred for a life agent from who knows where she want me to say name, phone number, email... why??? I want talk to the store god gracius!
Response from Best Buy
May 08, 2026
Thanks for sharing this review. We're concerned to hear that you've had trouble getting assistance when calling in. If you'd like to share additional feedback with us or need further assistance, feel free to reach out to us via our social media channels on Facebook (https://bby.me/YypabB), Twitter/X (https://bby.me/ubqy5e), or Instagram (https://bby.me/qZRZnB). Please include the Google Review reference number #150233 when reaching out.
bought a headset and it wasn’t good since the day i bought it then they wouldn’t let me return it
Incredible shopping experience! The staff was super knowledgeable and helped me find exactly what I needed, plus their selection of electronics is top-notch. I always leave feeling excited about my purchases!