I have made 2 electronic purchases this summer and was assisted by Saeed both times. He is polite, helpful, and knew his stuff. He helped me sign up, start my payment plan, directed me to a computer that better fit my needs than the one I was gonna buy, and it was at a better price!
I went to do some shopping at the BEST BUY store in Everette, Massachusetts two days ago on July 22,2026 and I would like to inform the CEO of the entire company that my shopping experience there was extremely disappointing and very upsetting. The staff as well as the management Dept. were dishonest, unethical and disrespectful to me as a customer. I will never do any shopping at BEST BUY in Everette, MA or any other BEST BUY for as long as I live.
Response from Best Buy
July 24, 2026
Hello,
Thank you for the review. We regret to learn you shopping experience was not good. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 192607
Needed a couple of smart TVs. Same price as Amazon. Picked them up did not have to wait for shipping.