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Frequently Asked Questions About Best Buy Everett

How do I check product availability at the Everett Best Buy?
How do I check my order status?
My local Everett Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Everett stores’ holiday hours?

Recent Reviews

4.1
(3488 reviews)
Aandre D
August 09, 2026
1 out of 5
How are they still in business? All the employees look and act miserable.
Response from Best Buy
August 09, 2026
Hello, Thank you for your review. It can be disappointing to come into a store where the employees don't look like they're having a great day, so we can understand feeling let down about that experience. If you would like to formally document your visit or you are in need of assistance, please send a private message on social media. Please include Google Review 200758 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
carlos a
August 09, 2026
2 out of 5
No tienen inventarios disponibles, los productos no estan disponibles
Hunter M
August 06, 2026
1 out of 5
GM, Josue refused to honor warranty published on BestBuy‘s website. I purchased a laptop charger in store almost exactly 1 year ago. It came with a 2 year warranty that was clearly published on the site when I went into my previous orders to get help with the product. When I went to the store, the manager refused to help me insisting that it was a “manufacturers warranty” and for that reason they couldn’t help me. However, nothing on the website indicates that whatsoever. On the contrary, there is a “Warranty” section under “Get Product Support” on BestBuy.com which states that the product has a 2 year warranty for parts and a 2 year warranty for labor. It states nothing about a manufacturer warranty and it is not posted on the manufacturers site but rather on BestBuy.com. Second, even if it was a manufacturer warranty, BestBuy should handle the warranty process rather than making their customers go through a third party. Especially when it’s a time-sensitive product like a broken laptop charger, and they have a replacement readily in stock. This whole thing wasted hours of my day between getting there on the T and waiting on hold with customer service. Isn’t the entire point of a brick and mortar store to be able to get help from a human being in real time? Best Buy will be out of business due to online retailers in no time, and deservedly so, especially in the case of the abysmal customer service at the Everett location.
Response from Best Buy
August 06, 2026
Hello, Hunter, Thank you for reaching out. It can be frustrating when the terms of a warranty aren't what you expected, so we understand your frustration. Best Buy is not contracted to provide manufacturing warranty assistance on the item, and customers wanting to take advantage of the manufacturing warranty would need to contact the manufacturer. If you would like to formally document your review, please send a private message on social media. Please include Google Review 199316 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
ALEX M
August 02, 2026
5 out of 5
Good atention

About Best Buy Everett

bestbuy.com