Wow amazing Castamer service He’s a great guy is name shaahard thanks so much everting
Waited for 20 minutes to try to buy an SSD external drive but never received any help. Asked manager around minute 10 to grab someone, but 10 mins later they never showed up. Just buying it off of Amazon instead
Place is going down hill but it is going a lot slower than when circuit city took a nose dive. Enjoy the last few years...
Mariana F
October 15, 2025
Terrible experience at the Best Buy in Everett. I waited for more than 30 minutes to get help, and when I asked the guy at the entrance, he just said “give me one more minute.” Meanwhile, there were around five employees walking around the store doing absolutely nothing, and not one of them offered to help.
This is the fourth time this has happened at this location — it’s honestly ridiculous. It seems like nobody there is properly trained to assist customers. I can’t believe how bad the service has gotten.
Save yourself the stress and just shop online instead. The Everett Best Buy is by far the worst location I’ve ever been to.
Response from Best Buy
October 15, 2025
Hello,
Thanks for sharing your experience with us. We understand that time is valuable, and not being able to get prompt assistance, isn't ideal. Please send a private message on one of our social media platforms, Facebook (https://bby.me/knnoe9), Twitter/X (https://bby.me/2b8ixp), or Instagram (https://bby.me/ks5zs6), and refer to your "Google review #56085", so we can look into this further with you.