I was sent walking around the store talking to the employees because no one new where the item was I was looking for. They told me I would get 20.00 up front to fill out for a bestbuy credit card if approved. Never received that then was told it would show up ony account in a few weeks. It was never there. No one none ehat they are talking about.
Excelente, todo sobre tecnología.
If I could give this store 0 stars, I would, and it is simply because of one employee. The woman, Cheyenne, who "helped" me had major attitude, kept giving me different answers and rolled her eyes when I asked clarifying questions, and just handed me over to someone else while rolling her eyes. Mind you, I was calm and polite while interacting with her. The next associate to help me was a young man who was very kind and did his best to explain what Cheyenne should have explained but didn't and apologized for her giving incorrect information. Cheyenne was rude to me from the moment I approached the counter, rolled her eyes at me multiple times when I asked questions, and just overall a horrible person to interact with.
Response from Best Buy
December 10, 2025
Thanks for reaching out, Sierra.
We always want our customers to feel appreciated, and satisfied with the help they get. If you have any questions, or need any help, please reach out to us on social media. Make sure that you reference your review number, which is 85015, when you message us. Cheers.
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