Best Buy Everett

Very unprofessional…I’m never coming back here again. I’ll probably close my Best Buy account because of their lack of professionalism. No accountability for their mistakes. Specially in the front. I used to like to come here because it was closer but now I’d rather drive far for a better service. I don’t recommend here.

Super espectacular esta tienda de electrónica. Tiene una gran variedad de todo. El trato de los empleados fue muy agradable. Compré mi Goopro, mi laptop, tarjetas, bocinas, televisión etc y está vez volví para comprar mi 3D Printer (Bambulap A1). Siempre que quiero algo bueno de verdad Best Bay es el lugar correcto.

They refuse to honor their warranty that I paid for. I would like the cost of my warranty refunded. Can't call anyone, they won't ever put you on the phone with a staff member - everything is AI and outsourced. DO NOT SHOP HERE I was then offered to contact support via Instagram or FB in another post. I made another post about my issue a few days ago, and still couldn't get a call. It's nuts They should be reported to the Better Business Bureau

I paid for a 2 year warranty for my Samsung Bud Pro 3 headphones. One of those headphones got so hot in my ear, I ended up swatting it out of my ear - and it fell into a place where I could no longer retrieve it. I called geek squad, went to the store, then had the geek squad tell me to go back to the store...it's an endless loop. Do the right thing and replace what is a defective and dangerous product - I'm not the only consumer who has experienced this with this product, I've learned. And the fact that you cannot call this Best Buy is crazy. All you can do is call an AI assistant, who will eventually send your call to a representative overseas. On one instance they said a manager from the store would call me back the next day...that never happened. YOU CANNOT CALL ANYONE at this Best Buy - for this reason alone, I will never shop there again. Much better to buy your electronics at Costco or MicroCenter. They honor their policies - and more importantly - THEY ANSWER THE PHONE. Such a weird way to conduct business, there must be a dozen people working at this location - and you are not allowed to speak to them on the phone. It's bizarre.