German M
November 12, 2026
They do not provide accurate information, and my experience with the employees has been extremely disappointing. The customer service is poor, and they are quick to turn people away rather than taking the time to listen, provide guidance, or offer appropriate assistance. Overall, the experience has been frustrating and unprofessional.
Response from Best Buy
November 12, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Very unprofessional waited around for 15 min even after asking for help and no one came
Response from Best Buy
November 04, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Extremely helpful staff, great selection, and great prices
Arianna S
November 02, 2026
Great experience with an online return in store. Emmanuel was very helpful and I appreciated his assistance!