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Best Buy Framingham
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Framingham
How do I check product availability at the Framingham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Framingham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Framingham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Framingham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1927 reviews)
Mai K
April 15, 2025
1 out of 5
Best Buy charged me an annual fee, so I called to cancel the card. They assured me it would be canceled, but it wasn’t. Instead, they sent me a bill with interest, and then reported a late payment—damaging my credit score. This is unacceptable and extremely poor servic
Response from Best Buy
April 15, 2025
Hello, Mai,
Thank you for reaching out regarding your Membership cancellation. I can understand that having an annual membership charged can be difficult. We would be glad to look into this if you would like to reach out to us on any of our Social Media Profiles below with Review 65044471. In a direct or private message please include your full name, email, and phone number for support. Please note that for possible Best Buy Credit Card support you may need to reach out to the Best Buy Credit Card Support line at through Citibank at (888) 574-1301.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy
Tanner H
March 29, 2025
5 out of 5
Easy and quick visit to pick up a coffee maker. They had a great selection and attentive employees that asked regularly if we needed assistance.
Alex L
March 26, 2025
1 out of 5
Shopped here for 20 years. Became a member and bought $1000's in appliances, TV's, phones, a receiver. The LG OLED TV I bought from them for $2000 died in just 3 years. Black lines throughout the picture. Neither LG nor Best Buy will stand by their product. Nicole was very rude to me.
Do yourself a favor and buy your TV at Costco. Get the five year warranty for $100.
Response from Best Buy
March 26, 2025
Hi Alex,
Thank you for sharing your experience. It's definitely challenging when a TV stops working sooner than expected, and we truly understand your concern. While product lifespans can vary, we do offer protection plans to provide added peace of mind and coverage in situations like this.
So that we can formally document your feedback and assist with any additional questions or concerns you may have, please send a private message or DM on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport that includes your full name, phone number, and email address. Be sure to mention your Google review 64971826.
Kind regards,
^Pre
Brian “
March 22, 2025
5 out of 5
Great place for electronics and home appliances...Designers do a really good job on making new spaces with in Home sevices. Appliances to tv and computers always a good spot..