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Frequently Asked Questions About Best Buy Framingham

How do I check product availability at the Framingham Best Buy?
How do I check my order status?
My local Framingham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Framingham stores’ holiday hours?

Recent Reviews

4.2
(1995 reviews)
Steve P
October 02, 2025
5 out of 5
Anyone looking for a tv go see Juan. I had a certain one in mind(with my limited research), he recommended a different one for my budget and I’m glad he did. He’s extremely knowledgeable and was able to communicate the differences to someone like me that knows little about the tech. He’s the best.
Vera L
September 24, 2025
1 out of 5
Bait-and-switch on AppleCare+ for AirPods. I rarely buy protection plans. This time the salesperson convinced me to buy AppleCare+ and repeatedly told me it covered loss/theft—I confirmed it at least five times because I had just lost one AirPod. I paid $29 on $179 AirPods for a 2-year plan. A year later I learned loss/theft isn’t covered for AirPods. When I called, Billy in the store’s care department refused to escalate. Classic misrepresentation. Do not fall for this. Save your money.
Response from Best Buy
September 24, 2025
Hello Vera, Thank you for taking the time to give us a review. We can understand the concerns you have wanting to protect your AirPods and would like to learn more about your interaction and help in any way. Can you contact us through social media? Just mention Google Review #47100 in a private message to get started. Facebook (https://bby.me/f65vwv) Twitter/X (https://bby.me/rtc9a0) Instagram (https://bby.me/fw764i) Thanks,
Jayne K
September 14, 2025
4 out of 5
I Do Z.
Bill C
September 06, 2025
1 out of 5
Worst customer support ever. The protection plan is useless. Even with the receipt in hand for $180 protection plan, they had no record of purchase and would not honor warranty. Huge waste of time and money. Will shop online from now on.

About Best Buy Framingham

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