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Frequently Asked Questions About Best Buy Framingham

How do I check product availability at the Framingham Best Buy?
How do I check my order status?
My local Framingham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Framingham stores’ holiday hours?

Recent Reviews

4.2
(1969 reviews)
Paul D
July 12, 2025
1 out of 5
Bought an expensive TV waited a week and came incomplete. Needed the specific screws for the tv mount. Went to the store and the manager on duty was ridiculous. He wanted to pick up this tv and send me a same/new tv instead of giving the screws. Which would have taken another week. He then told me to go to autozone or amazon and he'll pay the difference. I asked him to go to a same tv and get the screws then he could replace them. He said we don't do that. All this extremely aggressive and domineering. There was no reason. He literally made me stand there quiet like a child. I never write reviews but there is more to this than I can write. I know this guy NEEDS MORE TRAINING.
Response from Best Buy
July 15, 2025
Hello, Paul, I appreciate you taking the time to write us about your open-box TV and choosing us for your purchase. I’m sure it can be frustrating to make a purchase and then notice something is missing from it. I’d like to get this looked into further for you. First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/l78ruo), X/Twitter (https://bby.me/v20pwz) or Facebook (https://www. https://bby.me/f1g52p) with the details of your situation, the original order number, along with your full name, phone number, and e-mail. Also add Google Review 14847. We look forward to hearing from you. Sincerely, ^Deysha
Evie
July 08, 2025
5 out of 5
John Barroso at Best Buy helped me purchase my computer and IPad for college and was extremely helpful. He explained everything in thorough detail and was open to answering questions.
bradley s
July 07, 2025
5 out of 5
Had what I needed
Ronald C
July 01, 2025
5 out of 5
Easy to research items

About Best Buy Framingham

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