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Best Buy Framingham
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Framingham
How do I check product availability at the Framingham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Framingham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Framingham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Framingham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2014 reviews)
Deepak S
December 01, 2025
5 out of 5
Very helpful and knowledgeable staff. They don’t try to upsell and would recommend a cheaper version if that would di for your needs
Danilo L
November 30, 2025
1 out of 5
I came to Best Buy to pick up my MacBook, with email confirmation already received, and ended up waiting for over an hour with no clear explanation. The situation was made even more uncomfortable due to the service: the employee jack treated me very rudely, and the manager whose name is jack also showed no willingness to assist politely.
I am very disappointed with the lack of organization and professionalism at this store. A purchase that should have been simple turned into a stressful and exhausting experience. I sincerely hope Best Buy reevaluates its staff training and customer service management, because the level of disrespect I experienced is unacceptable. The manager told me to shut up and to get the “hell” out. Said I was trespassing even tho I have an active order.
Not professional at all.
Totally do not recommend this place. I recorded a video of the manager saying I was trespassing even though they are open and I have an order.
I never been disrespected like this before. Hopefully Best Buy can assist with this matter.
Response from Best Buy
December 01, 2025
Hey there, Danilo,
We would love to follow up with you on this and hear more about your recent visit. Please send us a private message on Facebook (https://bby.me/5azqn9), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #78929
Rodrigo F
November 30, 2025
1 out of 5
The store itself there's no complements about. But people that work there not always do their best.
Response from Best Buy
November 30, 2025
Hi there,
Thanks for letting us know your thoughts, we appreciate you taking the time. If there is anything that we can do to help, please reach out by private message on X, Facebook or Instagram to speak with a representative. We would also love to hear more from you about your recent experience.
(X): https://bby.me/4aj5pe
FB: https://bby.me/vxfmi4
Instagram: https://bby.me/vyhoiq
Adriano M
November 27, 2025
4 out of 5
A loja é bem completa mas o preço não foi o melhor. Comprei o laptop em outra loja.