Best Buy Framingham

Need to replace ps5 controllers, it’s under warranty, It turn out to be nightmare it’s been 35 days they have not resolved the issue. I been to store 9 times so far I got to meet every member of squad team no one seems to have knowledge to resolve the issue. They provide me with district manager card. Phone 📞 not working email address error. They send me label to ship the controller link does not work, phone number also not valid I m posting all the photo so you guys can see.It makes no sense still haven't gotten anyone to address my problem! I, m extremely frustrated

The staff is very knowledgeable and helpful. They a very efficient sellers too :).Just make sure you don't buy things you don't need.

Best Buy is one of my favorite places to shop for electronics, and overall, I’ve had a great experience. The store is clean, well-organized, and the selection is impressive—from laptops and TVs to gaming gear, appliances, and phone accessories. I like that I can actually see and try out some of the products before buying, which makes a big difference. The staff is usually helpful and knowledgeable, especially in the tech departments. I’ve had a few really good interactions where team members took the time to explain features or compare products for me. That said, there have also been times when it was hard to find someone available to help, especially during busier hours. Checkout is smooth, and I really appreciate how easy they make online orders and in-store pickup—it’s super convenient and usually fast. Overall, Best Buy offers solid service

Bought a t v from here about three years ago, spent a lot of money, very expensive tv. Having a problem with the TV trying to get someone to service it, and they're telling me they can't find any record of the sale that they sold me the t. V, on, but they do have a record of them owning the TV, but they still won't service. It makes no sense still haven't gotten anyone to address my problem! Extremely frustrated