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Best Buy Framingham
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Framingham
How do I check product availability at the Framingham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Framingham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Framingham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Framingham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2044 reviews)
Alan L
March 10, 2026
5 out of 5
Friendly and capable staff.
audisport79
March 08, 2026
1 out of 5
Atrocious customer service never buying from them again.
Yamen C
March 08, 2026
1 out of 5
Terrible customer service and even worse management at Best Buy.
On February 9, an associate helped me order a humidifier online in the store and clearly told me I had 30 days to return it if I didn’t like it. I came back on March 8, thinking I was still within that window, only to be told the return period was actually 14 days.
Instead of helping, the associate tried to get me to pay $50 for a membership just so I could return the item. When I asked for a manager, he was rude, dismissive, and basically said I was out of luck, with zero attempt to resolve the issue or even acknowledge the misinformation I was given.
Being told one thing at purchase and then pressured to pay extra just to return a product is misleading and unacceptable. Very disappointing experience.
Melissa H
March 06, 2026
5 out of 5
Love best buy, this location also has excellent staff